8
© 2012 OKI DATA CORPORATION All rights reserved
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
8 - 45
[E320] Paper fed from the PFP upper drawer not reaching the 2nd transport sensor
[E350] Paper fed from the PFP lower drawer not reaching the 2nd transport sensor
[E3E0] Paper fed from the LCF not reaching the 2nd transport sensor
Classification
Error content
Paper transport jam
Jam not reaching the 2nd transport sensor
Proce
dure
Check item
Result
Measure
Next
Step
1
Open the side cover. Is
there paper in front of the
2nd transport sensor?
Yes
Remove the paper.
No
2
2
Is the 2nd transport sensor
working?
(Perform the input check
in the test mode: 03-
[FAX]OFF/[7]/[A]
Yes
3
No
•
Check if the connector of the 2nd transport
sensor is disconnected.
•
Check if the connector CN316 on the LGC
board is disconnected.
•
Check if the connector pins are
disconnected and the harnesses are open
circuited.
•
Check if the conductor pattern on the LGC
board is short circuited or open circuited.
•
Replace the 2nd transport sensor.
•
Replace the LGC board.
3
Is the PFP transport clutch
working? (Perform the
output check in the test
mode: 03-225)
Yes
4
No
•
Check if the connector of the PFP transport
clutch is disconnected.
•
Check if any of the connectors CN241 and
CN244 on the PFP board is disconnected.
•
Check if the connector CN318 on the LGC
board is disconnected.
•
Check if the connector pins are
disconnected and the harnesses are open
circuited.
•
Check if the conductor patterns on the PFP
board and LGC board are short circuited or
open circuited.
•
Replace the PFP transport clutch.
•
Replace the PFP board.
•
Replace the LGC board.
4
Feed roller
Separation roller]
Pickup roller
Trasfer roller
•
Check the condition of the feed roller,
separation roller and pickup roller of each
paper source, and replace them if they are
worn out.
•
Check the transport roller. Replace it if it is
worn out.
Parts to be replaced
Remark
2nd transport sensor.
LGC board
PFP transport clutch
PFP board
Feed roller
Separation roller
Pickup roller
Summary of Contents for ES9160
Page 12: ......
Page 24: ...ES9160 MFP ES9170 MFP 2012 OKI DATA CORPORATION All rights reserved FEATURES 1 2...
Page 308: ...ES9160 MFP ES9170 MFP 2012 OKI DATA CORPORATION All rights reserved SELF DIAGNOSIS MODES 5 56...
Page 832: ...ES9160 MFP ES9170 MFP 2012 OKI DATA CORPORATION All rights reserved REMOTE SERVICE 10 38...
Page 920: ...ES9160 MFP ES9170 MFP 2012 OKI DATA CORPORATION All rights reserved BACKUP FUNCTION 12 12...
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