2 Troubleshooting
48 Troubleshooting Network Errors
Cannot Print To This Equipment
Problem Description
You are unable to print to this equipment. Before troubleshooting the network problems, please
see the following section to narrow the problem down to a network-related issue.
P.37 “Cannot Print From Client”
For example, network printing services have not been set up correctly, or this equipment has not
been properly configured to operate in your network environment.
The following checklist will help you identify the source of the error and direct you to information
resolving the issue. If the problem persists after you have followed all of the steps, contact your
service technician or service representative.
No Check...
Yes
No
For Instruction, Go To...
1
Have you set the protocol
settings so they are compat-
ible with your network and
client protocol settings?
Next Step
Ø
Ö
Setup the proper protocol.
2
Have you set up the appro-
priate type(s) of print ser-
vices should be supported?
Next Step
Ø
Ö
Check the settings required for
your printing environment.
3
If you are using Novell print
services, did you set up the
Novell side of network print-
ing, such as creating print
servers and attaching the
print queue?
Next Step
Ø
Ö
Setup the NetWare server.
4
If you set up Novell print
services, can you see the
print job using PCONSOLE
or NWAdmin?
Next Step
Ø
Ö
Refer to your Novell PCONSOLE
or NWAdmin user documentation
for help with using these utilities.
5
Have you checked the gate-
way and subnet settings to
make sure this equipment is
part of the same network
Gateway as the client from
which you are trying to
print?
Next Step
Ø
Ö
Setup the TCP/IP correctly.
6
Are other services and com-
munications performed over
the network behaving in the
normal and expected man-
ner?
End
Ö
Refer to your network documen-
tation or use a network diagnostic
utility to research a network prob-
lem.
Summary of Contents for CX 1145 MFP
Page 1: ...Network Administration Guide CX1145 MFP 59315601 Rev 1 0...
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