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39
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When some other message appears
Troubleshooting
1
2
Index
Maintenance
Index
Message displayed on the
liquid crystal panel
Error
code
<ATTENTION>
lamp
Causes and
Troubleshooting
Reference
pages
Japanese
“t” column
The toner replacement cover is
open
Please see HELP for details
586
Blinking
The toner replacement cover is
open.
Check that the toner cartridge is
pushed in firmly as far as it can
go, and close the toner cover.
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[TRAY] cassette is missing
Pull it out and insert once again
Please see HELP for details
430
431
432
433
434
Blinking
There is no paper cassette in the
tray shown in the message.
Set the paper cassette in the tray
shown in the message.
When the paper cassette is already
there in the tray, pull the cassette
out and set it correctly.
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Japanese
"h" column
Install Exit Unit
Please see HELP for details
333
Blinking
The output unit is missing.
Please install the output unit.
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Check Waste Toner Box
Reset Waste Toner Box
Please see HELP for details
331
Blinking
The waste toner box is not set
correctly.
Reset the waste toner box.
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Waste Toner Transfer Error
Reset Waste Toner Box
Please see HELP for details
359
Blinking
A waste toner transfer error has
occurred.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
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Firmware Update Error
Please retry
If network doesn’t work, please
try firmware update over USB
302
-
Firmware update failed.
Follow the contents of the
message.
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Open Face Up Stacker
Please see HELP for details
580
Blinking
Face up stacker is closed.
Please open the face up stacker
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Belt Unit Not Installed
Please see HELP for details
689
Blinking
The belt unit is not installed.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
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Belt Unit not installed correctly
Re-set the Belt Unit
Please see HELP for details
330
Blinking
The belt unit is not set correctly.
Press the [HELP] button, and
solve according to the guidance
shown on the Help screen.
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Condensation has occurred inside
the printer
Switch off the power supply, and
switch on the power supply after
some time
If the same error appears, then
contact the customer service center
-
Blinking
Condensation has occurred inside
the printer.
Restart the printer after some
time.
If the error is not resolved by
restarting the printer, contact your
designated help desk.
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Japanese
"r" column
The duplex unit is not properly
installed
Pull it out and insert once again
Please see HELP for details
360
Blinking
The 2-Sided Printing unit is not
set correctly.
Install the 2-Sided Printing unit
correctly.
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Japanese
"r" column
The data was deleted because a
duplex printing error occurred
Check the paper and paper
settings, then print again. To turn
off the display, press OK
Please see HELP for details
455
Blinking
2-Sided printing cannot be done
because the paper is too thick or
it is small. Printing was stopped
and the print data was deleted.
Change the paper, or set to
1-Sided Printing and print once
again.
Press the [OK] button for deleting
the display of the liquid crystal
panel.
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Summary of Contents for C911dn
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