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Oki C821 User Manual Download Page 80

Maintenance > 80

C

LEANING

...

THE

 

UNIT

 

CASING

1.

Switch the printer off.

2.

Wipe the unit surface with a soft cloth moistened sparingly with water or neutral 

detergent.

3.

Use a soft dry cloth to dry the unit surface.

...

THE

 LED 

HEAD

Clean the LED head when printing does not come out clearly, has white lines or when text 

is blurred.

1.

Switch off the printer and open the top cover.

2.

Gently wipe the LED head surface with a soft tissue.

3.

Close the top cover.

CAUTION!

Use a clean, moist, lint-free cloth for cleaning. Do not use benzine, 

thinners or alcohol as a cleaning agent.

CAUTION!

Do not use methyl alcohol or other solvents on the LED head as 

damage to the lens surface will occur.

Summary of Contents for C821

Page 1: ...C800 Series User s Guide C801 C810 C821 C830 ...

Page 2: ...n Energy Star is a trademark of the United States Environmental Protection Agency Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation Apple Macintosh Mac and Mac OS are trademarks of Apple Inc Other product names and brand names are registered trademarks or trademarks of their proprietors As an Energy Star Program Participant the manufacturer has determined that this pr...

Page 3: ...t least 15 minutes keeping eyelids open Seek medical attention Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing MANUFACTURER Oki Data Corporation 4 11 22 Shibaura Minato ku Tokyo 108 8551 Japan IMPORTER TO THE EU AUTHORISED REPRESENTATIVE Oki Europe Limited trading as Oki Printing Solutions Oki Europe Limited Blays House Wick Road Egham Surrey T...

Page 4: ...1 and C810 18 C821 and C830 18 Printing settings in Windows C801 and C810 only 19 Printing preferences in windows applications 19 Setup tab 19 Job options tab 20 Colour tab 21 Setting from windows control panel 22 General tab 22 Advanced tab 22 Printing settings in Mac OS X C801 and C810 only 24 Setting printing options 24 Setting printing options saving driver settings 25 Changing the default pri...

Page 5: ...u 39 Media menu 40 Colour menu 42 System configuration menu 42 Network menu 43 Maintenance menu 44 Usage menu 44 Administrator Boot menu 45 Print statistics menu 47 Menu functions C821 and C830 48 Operator panel 48 How to change the settings User 49 How to change the settings Administrator 49 Configuration menu 50 Print information menu 51 Print secure job 52 Menus 53 Shutdown menu 55 Admin setup ...

Page 6: ...ers 90 Windows 90 Mac OS X 90 Troubleshooting 92 Major printer components and paper path 92 Paper sensor error codes 93 Clearing paper jams 93 Dealing with unsatisfactory printing 99 Specifications 101 Index 102 Oki contact details 103 ...

Page 7: ...s compatible and if it does work your product s performance and print quality may be degraded Non genuine original products may invalidate your warranty Specifications subject to change without notice All trademarks acknowledged NOTE A note provides additional information to supplement the main text CAUTION A caution provides additional information which if ignored may result in equipment malfunct...

Page 8: ...etwork connection lets you share this valuable resource among users on your office network Photo Enhance mode to improve printouts of photographic images not available on PS drivers Ask Oki a user friendly function for Windows that gives a direct link from your printer driver screen to a dedicated web site specific to the exact model you are using This is where you ll find all the advice assistanc...

Page 9: ...nd LCD display panel 3 Paper tray Standard blank paper tray Holds up to 300 sheets of 80g m paper 4 Multi purpose tray Used for feeding heavier paper stocks envelopes and other special media Also for manual feeding of single sheets when required 5 Front cover release lever 6 Multi purpose tray release lever 7 Top cover release button 8 LED heads 9 Fuser 10 Toner cartridges C M Y K 11 ID units C M ...

Page 10: ...gh the printer is essentially straight This avoids bending the paper around curves in the paper path and enables feeding of up to 220g m media CHANGING THE DISPLAY LANGUAGE The default language used by your machine for display messages is English If required this can be changed using the Panel Language Set up utility 1 ON OFF switch 2 AC power socket 3 USB interface 4 Network interface 1 1 The Net...

Page 11: ...user temperatures used in the printing process Continued use of pre printed stationery may cause the paper feed performance to degrade over time and paper jams may occur Clean the paper feed rollers as described on page 81 CAUTION Envelopes should be free from twist curl or other deformations They should also be of the rectangular peel and seal type with glue that remains intact when subjected to ...

Page 12: ... purpose tray can feed paper widths as small as 64mm and lengths up to 1321mm banner printing For paper lengths exceeding 431 8mm use paper stock up to 128g m and the face up rear paper stacker Use the multi purpose tray for printing on envelopes and transparencies Up to 50 sheets of transparencies or 10 envelopes can be loaded at one time subject to a maximum stacking depth of 10mm Paper or trans...

Page 13: ...ttings The face up stacker can hold up to 100 sheets of 80g m standard paper and can handle stocks up to 220g m Always use this stacker and the multi purpose feeder for paper stocks heavier than 128g m DUPLEX UNIT This option provides automatic two sided printing on the same range of paper sizes as tray 2 3 i e all cassette sizes except A6 using paper stocks from 64 105g m NOTE The duplex unit com...

Page 14: ... be loaded at the edges 1 and in the middle 2 to ensure that all sheets are properly separated then tap the edges of the stack on a flat surface to make it flush again 3 3 Load paper long edge feed LEF letter headed paper face down and top edge towards the right of the printer 1 up to mark a 1 2 3 a 2 1 3 ...

Page 15: ...r weight For face up printing make sure the face up rear stacker 3 is open and the paper support 4 is extended Paper is stacked in reverse order and tray capacity is approximately 100 sheets depending on paper weight Always use the face up rear stacker for heavy paper card stock etc CAUTION IMPORTANT Set paper size dial 3 to the size and orientation of paper being used A4 LEF in the above example ...

Page 16: ...atched down 4 Load the paper and adjust the paper guides 4 to the size of paper being used For single sided printing on A4 headed paper load the paper into the multi purpose tray with pre printed side up and left hand edge LEF top edge SEF into the printer For two sided duplex printing on A4 headed paper load the paper with pre printed side down and left hand edge LEF top edge SEF away from the pr...

Page 17: ...17 5 Press the tray latch button 5 inwards to release the paper platform so that the paper is lifted and gripped in place 6 Set the correct paper size for the multi purpose tray in the Media Menu see Menu Functions 5 ...

Page 18: ...1 and C810 only on page 19 Printing settings in Mac OS X C801 and C810 only on page 24 Colour printing C801 and C810 only on page 33 C821 and C830 For full details of how to use the machine and any optional accessories to print jobs efficiently and effectively please refer to the Printing Guide and the Barcode Guide For full details of how to access and use the printer security features please ref...

Page 19: ...ion are only those which you may want to change for specific applications or documents Settings you change here will usually only last for as long as the particular application program is running SETUP TAB When you click the Properties button from your application s Print dialogue the driver window opens to allow you to specify your printing preferences for the current document 1 Paper size should...

Page 20: ...e for all but the most discerning applications The Normal setting prints at 600 x 600dpi and is suitable for most draft documents where print quality is less critical 2 You can print watermark text behind the main page image This is useful for marking documents as draft confidential etc 3 You can select up to 999 copies to print consecutively although you will need to top up the paper tray during ...

Page 21: ...hotograph taken on a digital camera might require different colour matching to a business graphic created in a spreadsheet application Again for most general purpose use automatic is the best choice 3 Printed output may be made lighter or darker or the colours made more saturated and vibrant as required 4 Black areas may be printed using cyan magenta and yellow composite black giving a more glossy...

Page 22: ...cation programs Changes you make here however will become the new default settings for all Windows applications 3 This button prints a test page to ensure that your printer is working ADVANCED TAB 1 You can specify which times of day your printer will be available 2 Indicates current priority from 1 lowest to 99 highest Highest priority documents will print first 3 Specifies that documents should ...

Page 23: ...he spooler should favour documents which have completed spooling when deciding which document to print next even if completed documents are lower priority than documents which are still spooling If no documents have completed spooling the spooler will favour larger spooling documents over shorter ones Use this option if you want to maximise printer efficiency When this option is disabled the spool...

Page 24: ...nt dialog box To set your printer options 1 Open the document you want to print 2 To change the paper size or page orientation select File Page Setup For a description of each option see Page setup options on page 25 3 Close the Page Setup dialog box 4 Select File Print 5 Select your printer from the Printer drop down menu 6 To change any printer driver settings select the required options from th...

Page 25: ...ck OK CHANGING THE DEFAULT PRINTER AND PAPER SIZE The following steps describe how to change your default printer and the paper size options 1 Select Apple menu System Preferences 2 Click the Print Fax icon 3 Select your printer in the Selected Printer in Print Dialog drop down menu 4 Select your required paper size in the Default Size in Page Setup drop down menu PAGE SETUP OPTIONS This section p...

Page 26: ...You can select a portrait or landscape option When using landscape you can rotate the document 180 degrees PRINT OPTIONS COPIES PAGES Copies This option allows you to enter the number of copies to print If you select Collate all pages of the document will print before the next copy prints Pages You can select whether to print all pages of a document or just a section of it LAYOUT Pages per sheet Y...

Page 27: ...inting large documents that take a long time to print PAPER HANDLING Page order You can choose to print your document in the normal page order 1 2 3 or reverse order 3 2 1 Print This option allows you to choose whether to print only odd or even numbered pages This is useful if you are using manual duplex for which you first print all odd pages re insert the paper in the printer and then print all ...

Page 28: ...o your print job such as Sepia or Blue Tone COVER PAGE Choosing a cover page may help you to identify your printed document in a large pile of paper This is useful in a busy office with many people sharing the printer DUPLEX Choosing duplex allows you to print on both sides of the paper to save paper weight bulk and cost Long Edge Binding prints pages that read like a normal book Short Edge Bindin...

Page 29: ...ges but these images can take longer to print Photo Enhance Use Photo Enhance to significantly improve quality when printing images The printer driver analyses any photographic images and processes them to improve the overall appearance This setting cannot be used together with the ProQ2400 print quality setting Toner Saving Toner saving uses less toner when printing your document This is best sui...

Page 30: ...anced Colour The driver selects the most appropriate color settings Manual Allows you to manually adjust colour and black and white settings or select Grayscale Convert all colours to shades of grey COLOUR DESCRIPTION Monitor 6500K Perceptual Optimised for printing photos Colours are printed with emphasis on saturation Monitor 6500K Vivid Optimised for printing photos but with even more saturated ...

Page 31: ...rn you when the document paper size is different from the paper in the printer A warning message is displayed and printing continues when you load the correct paper in the paper tray and press ONLINE When this option is deselected the printer uses the paper loaded in the selected tray regardless of the document size Feed manually from Multipurpose Tray Select this option if you want the printer to...

Page 32: ...ing the Windows Print Control Server software to manage printers enter your assigned user name and ID This information is sent to the printer with your print job and is recorded by the printer SUMMARY This option displays a summary of all selected print options for the current job ...

Page 33: ... Red Green and Blue RGB phosphors or LCDs a printer uses Cyan Magenta Yellow and Black CMYK toner or ink A monitor can display very vivid colours such as intense reds and blues and these cannot be easily produced on any printer using toner or ink Similarly there are certain colours some yellows for example that can be printed but cannot be displayed accurately on a monitor This disparity between m...

Page 34: ...th specific colours from applications such as Microsoft Excel or Microsoft Powerpoint PRINTING SPECIFIC COLOURS E G A COMPANY LOGO There are 2 utilities on your DVD ROM that can help match specific colours Colour Correct Utility Colour Swatch Utility ADJUSTING THE BRIGHTNESS OR INTENSITY OF A PRINT If the print is too light dark you can use the Brightness control to adjust it If the colours are to...

Page 35: ...Your results will vary depending on the subject and the conditions under which the photograph was taken e sRGB The printer will try to reproduce the sRGB colour space This may be useful if colour matching from an sRGB input device such as a scanner or digital camera USING THE COLOUR SWATCH FEATURE To use the Colour Swatch feature you must install the Colour Swatch Utility This is supplied on the D...

Page 36: ...primary objective is to print the required colour USING THE COLOUR CORRECT UTILITY The Oki Colour Correct Utility is provided on your DVD ROM The Colour Correct utility has the following features Office palette colours can be individually adjusted This is useful if you want to change how a specific colour is printed Colours can be adjusted by changing Hue Saturation and Gamma This is useful if you...

Page 37: ...receive data Blinking Processing data OFF Offline 2 Display Displays the printer status and any error messages 3 Menu Button Enters the Menu mode In Menu mode forwards or reverses the menu item displayed Press for 2 secs or longer to fast forward or reverse 4 On Line Button Switches between ONLINE and OFFLINE Exits the menu and goes ONLINE when pressed in the Menu mode Scrolls the HELP screen Forc...

Page 38: ...When the Admin Menu appears take your finger off the button 3 Press the Enter button 4 When Enter Password appears press the up or down Menu button several times to display the 1st line of the password and then press the Enter button Enter your 4 to 9 digit password The default password is aaaaaa 5 Press the Enter button 6 Press the up or down Menu button until the category you want to change is d...

Page 39: ...9 Enter the number of copies of a document to be printed from 1 to 999 PAPER FEED TRAY1 TRAY2 MP TRAY Selects the default tray for paper feed Tray 1 upper Tray 2 lower if installed or MP Tray multi purpose tray AUTO TRAY SWITCH ON OFF If two trays contain identical paper the printer can switch to an alternative source when the current tray runs out in the middle of a print job TRAY SEQUENCE DOWN U...

Page 40: ... SIZE CUSTOM Selects the size of paper loaded in Tray 1 upper tray if both trays installed For CUSTOM setting see X DIMENSION and Y DIMENSION later in this table TRAY1 MEDIATYPE PLAIN LETTERHEAD BOND RECYCLED CARD STOCK GLOSSY ROUGH Selects the type of media loaded in this tray This will help the printer to adjust its internal operating parameters such as engine speed and fusing temperature to bet...

Page 41: ...VELOPE DL ENVELOPE C5 ENVELOPE C4 ENVELOPE Selects the size of paper to be fed from the multi purpose tray For CUSTOM setting see X DIMENSION and Y DIMENSION later in this table MPT MEDIATYPE PLAIN LETTERHEAD TRANSPARENCY LABELS CARD STOCK GLOSSY BOND RECYCLED ROUGH Selects the type of media to be fed from the multi purpose tray so that the printer can adjust its internal parameters to better acco...

Page 42: ...3 0 3 3 0 3 Performs fine adjustment of image timing in relation to the black image component ITEMS SETTINGS EXPLANATION POW SAVE DELAY 1 3 5 15 30 60 240 Adjusts the idling time before the printer automatically switches into power saving mode In this mode power consumption is reduced to a low level required to just keep the printer operating and ready to receive data When a job is sent the printe...

Page 43: ...P ADDRESS SET AUTO MANUAL Specifies whether IP address allocation is automatic DHCP or manually assigned IP ADDRESS xxx xxx xxx xxx Current assigned IP address To change press ENTER and use up or down buttons to increment 1st octet then press ENTER again to move on to next octet When 4th octet has been set press ENTER again to register new address SUBNET MASK xxx xxx xxx xxx Current assigned subne...

Page 44: ...tomatic power save mode Delay before entering this mode is set in the SYSTEM CONFIGURATION menu PAPER BLACK SET 2 0 2 Used for small adjustment when you experience faded print or light specks streaking in monochrome printing on white paper Select a higher value to reduce fading or a lower value to reduce specks or streaking in high density print areas PAPER COLOR SET 2 0 2 As above but for colour ...

Page 45: ...only the PRINT JOB MENU will appear INFORMATION MENU ENABLE DISABLE Enables disables the information menu If DISABLE is selected the information menu will not appear SHUTDOWN NENU ENABLE DISABLE Enables disables the shutdown menu If DISABLE is selected this menu will not appear PRINT MENU ENABLE DISABLE Enables disables the print menu If DISABLE is selected this menu will not appear MEDIA MENU ENA...

Page 46: ...es the resident flash memory The following message appears when pressing the enter button ARE YOU SURE YES NO If NO is selected the printer will go back to the source menu If YES is selected the printer will be automatically rebooted and initialize the flash memory FILE SYS MAINT2 INITIAL LOCK YES NO If YES is selected ADMIN MENU will not appear FILE SYS MAINT LANGUAGE MENU LANG INITIALIZE EXECUTE...

Page 47: ...g a setting value the printer is rebooted Group Counter Enable Disable Specifies if the Group counter is displayed in the Usage Report Print Enable Displayed Disable Not displayed Conditions for display Enable must be selected in Functions Print Statistics Usage Report Supplies Report Enable Disable Enebles disables the Supplies Report Enable must be selected in Functions Print Statistics Usage Re...

Page 48: ...empty toner BLINKING An error occurs Printing may be possible e g toner low OFF Normal condition 6 Back Button Returns to the previous higher level menu item or exits menu returns printer to Ready to Print 7 Enter Button In the ONLINE or OFFLINE mode enters the Menu mode In the Menu mode determines the setting selected Advances through the menu structure 8 Cancel Button Deletes the data being prin...

Page 49: ... and down through the available settings for the sub menu item When the item you want to change is displayed press Enter to display the setting An asterisk will appear next to the setting indicating that this setting is currently in effect 5 Do one of the following Press Back again to move up to the list of menus or Press On Line or Cancel to exit from the menu system and return to standby HOW TO ...

Page 50: ... the relevant tray Supplies Life Cyan Drum Magenta Drum Yellow Drum Black Drum Belt Fuser Cyan Toner Magenta Toner Yellow Toner Black Toner Select item to display the percentage of a consumable remaining Network Printer Name Short Printer Name IP Address Subnet Mask Gateway Address MAC Address Network FW Version Web Remote version Displays the full printer name Displays an abbreviated version Disp...

Page 51: ...this parameter and select execute to print out a Postscript emulation typeface list PCL Font List Execute Scroll down to this parameter and select execute to print out a PCL font list IBM PPR Font List Execute Scroll down to this parameter and select execute to print out an IBM PPR font list must be enabled in System Maintenance EPSON FX Font List Execute Scroll down to this parameter and select e...

Page 52: ...the Enter button is pressed The following message will appear if Delete is selected Are You Sure Yes No The display will return to the source menu if No is selected All jobs will be deleted if Yes is selected Print jobs with encrypted authentication stored in HDD are deleted by a delete method specified by the driver after printing or a delete instruction from the menu Stored Job Not Found Print D...

Page 53: ...ght Light Medium Light Medium Heavy Configure Paper Size Media Type Media Weight Defines default condition indicated by Select by scroll and Enter button User type 1 to 5 are displayed only if registered in the host PC Tray 2 Config if fitted Default Paper size Cassette Size Custom Media Type Plain Letterhead Bond Recycled Card Stock Rough Glossy User type 1 5 Media Weight Light Medium Light Mediu...

Page 54: ...m Adjust Power Save Time Default 1 Select from 1 3 5 10 15 30 60 240 Minutes default condition indicated by Select by scroll and Enter button Clearable Warning Default ONLINE Select from ONLINE Job default condition indicated by Select by scroll and Enter button PS job only Auto Continue Default Off Select from On Off default condition indicated by Select by scroll and Enter button Manual Timeout ...

Page 55: ...s SMR Setting 3 2 1 1 2 3 Default 0 To correct variations in print results caused by temperature humidity conditions and difference in print density frequency Change the setting when print quality is uneven BG Setting 3 2 1 1 2 3 Default 0 To correct variations in print results caused by temperature humility conditions and difference in print density frequency Change the setting when background is...

Page 56: ... Disable of EtherTalk Protocol Frame Type Auto 802 2 802 3 Ethernet II SNAP Sets the frame type Netware should be enabled IP Address Set Auto Manual Sets the IP Address setting method TCP IP should be enabled IP Address xxx xxx xxx xxx Sets the IP Address TCP IP should be enabled Subnet Mask xxx xxx xxx xxx Sets the Subnet Mask TCP IP should be enabled Gateway Address xxx xxx xxx xxx Sets the Gate...

Page 57: ...tialize the network factory default settings for the Network Print Setup Personality Auto PostScript PCL IBM PPR EPSON FX Selects a printer language Copies 1 999 Selects the default number of copies Duplex On Off Specifies Duplex print option if a Duplex unit is installed and enabled Binding Long Edge Short Edge Specifies Binding in duplex printing if a Duplex unit is installed and enabled Media C...

Page 58: ...m C821 for mono pages Default Orientation Portrait Landscape Specifies print orientation Not valid for PS valid only for PCL IBMPPR EPSONFX HP GL2 Form Length 5 lines 64 lines 128 lines Sets the number of lines that can be printed on a page Not valid for PS valid only for PCL HP GL2 Default values listed to the left are for Letter A4 In practice however they change according to the size of paper l...

Page 59: ...symbol set of PCL see machine operator panel for complete list A4 Print Width 78 column 80 column Sets the number of characters for A4 paper Auto LF This is for 10 CPI characters when Auto CR LF Mode is set to OFF This menu is enabled only when A4 paper is selected in the menu that sets the print width of A4 paper in portrait orientation Usually such A4 paper print width is set slightly narrower t...

Page 60: ...C l H in PCL5e emulation IBM PPR Setup Character Pitch 10 CPI 12 CPI 17 CPI 20 CPI Proportional Specifies character pitch in IBM PPR emulation Font Condense 12CPI to 20CPI 12CPI to 12CPI Specifies 12CPI pitch for Condense Mode Character Set SET 2 SET 1 Sets a character set Symbol Set IBM 437 Sets the Symbol Set for IBM PPR see machine operator panel for complete list Letter O Style Enable Disable ...

Page 61: ...u and Ø zero Zero Character Normal Slashed Specifies the style of 0 zero SLASHED SLASH ZERO Line Pitch 6 8 LPI Sets line space White Page Skip On Off Sets whether to eject a blank sheet Available only when simplex is set CR Function CR CR LF Sets action when CR code is received Line Length 80 136 column Specifies the number of characters per line Form Length 11 11 7 12 inch Specifies the length of...

Page 62: ...te print density thus 100 output is not always possible Selecting ENABLE will enable 100 output in any individual color The actual print including the TRC compensation function is limited to an appropriate area This function is for special purposes such as specification in CMYK color reduction in PS CMYK Conversion On Off Setting to OFF will simplify the conversion process of CMYK data which will ...

Page 63: ...an be changed by selecting the partition size to be changed If Apply is selected the following confirmation message appears Are You Sure Yes No If No is selected you will return to the previous menu If Yes is selected the following confirmation message appears Execute Now Yes No If No is selected you will return to the previous menu The request to execute the partition size change request is put i...

Page 64: ...ttings of the Attention LED when near end of life warning of toner drum fuser or belt occurs Attention LED is lit when enabled not lit if disabled Displays LCD message The temporary recovery by opening and closing of the cover in Life error is not included Change Password New Password xxxxxxxxxxxxxx Sets a new password to enter Admin Setup menu From 6 to 12 alpha numeric digits can be entered Veri...

Page 65: ...for the user to adjust TRC Ordinarily this function is not needed because TRC is automatically adjusted to the recommended levels through density adjustment and TRC compensation Adjustment results will be reflected as offset values addition to the corrections through the Adjust Density TRC Compensation function Cyan Magenta Yellow Black Tuning Highlight 3 2 1 0 1 2 3 Adjusts HIGHLIGHT light area o...

Page 66: ... ECP Enable Disable Extended Capabilities Port enables disables this function ACK Width Narrow Medium Wide Sets ACK width for compatible reception 0 5µs 1 0µs 3 0µs ACK Busy Timing Ack in Busy Ack while Busy Sets the order to output the BUSY and ACK signal for compatible reception I Prime Disable 3µsec 50µsec Sets time to enable disable I prime signal Offline Receive Enable Disable To Enable disab...

Page 67: ...ected the printer will be automatically rebooted and the resetting of the cipher key will be executed ITEM SETTINGS EXPLANATION Check File System Execute Resolves mismatch between actual memory and displayed memory available in a file system Performs administration data FAT information recovery Performs recovery only for an HDD Check All Sectors Execute Performs recovery of defective HDD sector in...

Page 68: ... YES is selected the procedure will discontinue Enable initialization No Yes Prevents a setting change accompanying initialization of Block Device HDD FLASH ITEM SETTINGS EXPLANATION Enable initialisation Yes No ITEM SETTINGS EXPLANATION Peak Power Control Normal Low Sets peak Power control level Power Save Enable Disable Sets Enable Disable of Power Save Mode USB Host Power Off On Sets power supp...

Page 69: ...of the Usage Report When changing a setting value the printer is rebooted Group Counter Enable Disable Specifies if the Group counter is displayed in the Usage Report Print Enable Displayed Disable Not displayed Conditions for display Enable must be selected in Functions Print Statistics Usage Report Supplies Report Enable Disable Enebles disables the Supplies Report Enable must be selected in Fun...

Page 70: ...y inside the pack that the new one came in Follow any regulations recommendations etc which may be in force concerning waste recycling If you do spill any toner powder lightly brush it off If this is not enough use a cool damp cloth to remove any residue Do not use hot water and never use solvents of any kind They will make stains permanent 1 Press the cover release and open the printer s top cove...

Page 71: ...eplaced fully towards the front of the printer 4 Lift the right hand end of the cartridge and then draw the cartridge to the right to release the left hand end as shown and withdraw the toner cartridge b 5 Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture 6 Remove the new cartridge from its box but leave its wrapping material in place for the moment a ...

Page 72: ... from which the old cartridge was removed 10 Insert the left end of the cartridge into the top of the image drum unit first a pushing it against the spring on the drum unit then lower the right end of the cartridge down onto the image drum unit b 11 Pressing gently down on the cartridge to ensure that it is firmly seated push the coloured lever c towards the rear of the printer This will lock the ...

Page 73: ...he positions of the four cartridges a and image drums b It is essential that they go back in the same order 3 Holding it by its top centre lift the image drum complete with its toner cartridge up and out of the printer CAUTION Static sensitive devices handle with care WARNING If the printer has been powered on the fuser will be hot This area is clearly labelled Do not touch a b ...

Page 74: ...packaging and place it on the piece of paper where the old cartridge was placed Keep it the same way round as the old unit Pack the old cartridge inside the packaging material for disposal 8 Place the toner cartridge onto the new image drum cartridge as shown Push the left end in first and then lower the right end in It is not necessary to fit a new toner cartridge at this time unless the remainin...

Page 75: ...er it into place in the printer locating the pegs at each end into their slots in the sides of the printer cavity 11 Finally close the top cover and press down firmly at both sides so that the cover latches closed NOTE If you need to return or transport your printer for any reason please make sure you remove the image drum unit beforehand and place in the bag provided This is to avoid toner spilla...

Page 76: ...ts out of the printer and place them in a safe place away from direct sources of heat and light WARNING If the printer has been powered on the fuser will be hot This area is clearly labelled Do not touch CAUTION The green image drum surface at the base of each cartridge is very delicate and light sensitive Do not touch it and do not expose it to normal room light for more than 5 minutes If the dru...

Page 77: ...ont and the drive gear towards the rear of the printer Locate the drive gear into the gear inside the printer by the rear left corner of the unit and lower the belt unit flat inside the printer 8 Turn the two fasteners a 90 to the right until they lock This will secure the belt unit in place 9 Replace the four image drums complete with their toner cartridges into the printer in the same sequence a...

Page 78: ...arm place it on a flat surface which will not be damaged by heat 6 Remove the new fuser from its packaging and remove the transit material 7 Holding the new fuser by its handle make sure that it is the correct way round The retaining lever b should be fully upright 8 Lower the fuser into the printer WARNING If the printer has recently been powered on some fuser components will be very hot Handle t...

Page 79: ... 9 Push the retaining lever b towards the rear of the printer to lock the fuser in place 10 Finally close the top cover and press down firmly at both sides so that the cover latches closed 11 Switch the printer ON b ...

Page 80: ...D head when printing does not come out clearly has white lines or when text is blurred 1 Switch off the printer and open the top cover 2 Gently wipe the LED head surface with a soft tissue 3 Close the top cover CAUTION Use a clean moist lint free cloth for cleaning Do not use benzine thinners or alcohol as a cleaning agent CAUTION Do not use methyl alcohol or other solvents on the LED head as dama...

Page 81: ...inter off 3 Remove the paper tray from the printer 4 Gaining access through the gap left by paper tray wipe the paper feed rollers with a clean lint free cloth moistened with water 5 Wipe the feed roller on the paper tray 6 Replace the paper tray CAUTION Use a clean moist lint free cloth for cleaning Do not use benzine thinners or alcohol as a cleaning agent ...

Page 82: ...PGRADES This section explains how to install optional equipment into your printer This includes duplex two sided printing unit page 83 additional RAM memory page 84 hard disk drive page 87 additional paper tray s page 89 cabinet page 89 ...

Page 83: ... as you push the unit into it Push the unit all the way in until it stops and latches home 4 Switch the printer on and wait for it to warm up about 1 minute 5 Print a menu map as follows a Press the Enter button b Press the Menu up button then the Enter button to select the Print Information menu c Select Configuration with the Enter button d Press the Enter button once more to execute the Configu...

Page 84: ...t cover release lever and lower the front cover 4 Remove the screw a securing the right hand side cover 5 Lift the edge of the side cover slightly and pull the cover away from the printer at the top Lift the cover slightly to detach it from the printer Place it safely to one side 6 Carefully remove the new memory board from its wrapping Try to handle the board only by its short edges avoiding cont...

Page 85: ...ard in the antistatic bag which originally contained the new memory board 10 Hold the new memory board by its short edges so that the edge connector faces in towards the RAM expansion slot and the small cutout is closer to the rear of the printer 11 Gently push the board into the RAM expansion slot until it latches in and will not go any further 12 Locate the three retaining clips at the bottom of...

Page 86: ...enu c Select Configuration with the Enter button d Press the Enter button once more to execute the Configuration menu e When the Configuration map is printed press On Line to exit the menu system 17 Examine the first page of the menu map Near the top of the page between the two horizontal lines you will see the current printer configuration This list contains the figure for total memory size This ...

Page 87: ...se and open the printer s top cover fully 3 Pull down the MP Tray using the depressions b Lift the front cover release lever and lower the front cover 4 Remove the screw a securing the right hand side cover 5 Lift the edge of the side cover slightly and pull the cover away from the printer at the top Lift the cover slightly to detach it from the printer Place it safely to one side WARNING If the p...

Page 88: ...vers on page 90 11 Reconnect the AC power cable and switch the printer on 12 When the printer is ready print a menu map as follows a Press the Enter button b Press the Menu up button then the Enter button to select the Print Information menu c Select Configuration with the Enter button d Press the Enter button once more to execute the Configuration menu e When the Configuration map is printed pres...

Page 89: ... rules for lifting and using locating guides a place printer on top of the additional paper tray s 4 Re connect the AC power cable and switch the printer ON All that remains is to adjust the printer driver to make full use of the new features Adjusting printer drivers on page 90 STORAGE CABINET Instructions for installing the storage cabinet are supplied with the cabinet a a ...

Page 90: ... driver s Properties window a Open the Printers window called Printers and Faxes in Windows XP via the Start Menu or from the Windows Control Panel b Right click the icon for this machine and choose Properties from the pop up menu 2 Select the Device Options tab In the Windows XP PostScript driver the tab may be called Device Settings 3 Set the options for any devices you have just installed 4 Cli...

Page 91: ... Options 5 Select all hardware options appropriate to your machine and click Apply Changes Panther Mac OS X 10 3 1 Open the Mac OS X Print Fax Preferences 2 Select Printing 3 Select Set Up Printers 4 Ensure your machine is selected and select Show Info 5 Select the menu and choose Installable Options 6 Select all hardware options appropriate to your machine and click Apply Changes ...

Page 92: ...path through the printer When a jam occurs the printer immediately stops and the Alert LED on the Status Panel together with the Status Monitor informs you of the event If printing multiple pages or copies do not assume that having cleared an obvious sheet others will not also be stopped somewhere along the path These must also be removed in order to clear the jam fully and restore normal operatio...

Page 93: ...ear later 2 Press the cover release and open the printer s top cover fully CODE LOCATION CODE LOCATION 370 Duplex unita a If fitted 382 Paper exit 371 Duplex unita 383 Duplex unita 372 Duplex unita 390 MP Tray 373 Duplex unita 391 Paper Tray 380 Paper feed 392 2nd Paper traya 381 Paper path 400 Paper size WARNING If the printer has been powered on the fuser will be hot This area is clearly labelle...

Page 94: ... by its top centre lift the image drum complete with its toner cartridge up and out of the printer 5 Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface and cover CAUTION The green image drum surface at the base of the Image Drum is very delicate and light sensitive Do not touch it and do not expose it to norm...

Page 95: ...e central area of the belt 2 carefully separate the sheet from the belt surface and withdraw the sheet c To remove a sheet just entering the fuser 3 separate the trailing edge of the sheet from the belt lift the fuser pressure release levers 4 up and press toward the rear to release the fuser s grip on the sheet and withdraw the sheet through the drum cavity area CAUTION Do not use any sharp or ab...

Page 96: ...ressure release levers c up and press toward the rear to release the fuser s grip on the sheet Pull the trapped paper from the fuser e Replace fuser unit into the machine and move locking lever a toward the rear of the machine 8 Starting with the cyan image drum unit nearest the fuser replace the four image drums into the drum cavity making sure to locate them in the correct order a b c a b ...

Page 97: ... 10 Open the rear exit tray a and check for a sheet of paper in the rear path area b Pull out any sheets found in this area If the sheet is low down in this area and difficult to remove it is probably still gripped by the fuser In this case raise the top cover reach around and press down on the fuser pressure release lever 11 If you are not using the rear exit tray close it once any paper has been...

Page 98: ...he paper tray s and ensure that all paper is stacked properly is undamaged and that the paper guides are properly positioned against the edges of the paper stack When satisfied replace the tray 16 Finally close the top cover and press down firmly so that the cover latches closed When the jam has been cleared if Jam Recovery is set to ON in the System Configuration Menu the printer will attempt to ...

Page 99: ...Use recommended paper Printing is light The toner cartridge is not properly seated Reinstall the toner cartridge The toner is low Open the top cover and tap the cartridge a few times to evenly distribute any remaining toner If symptoms persist replace the toner cartridge The paper is moist Use paper stored in proper temperature and humidity conditions The paper is not suitable for the printer unit...

Page 100: ...roper temperature and humidity conditions Too thick paper is used Use thinner paper The toner is low Open the top cover and tap the cartridge a few times to evenly distribute any remaining toner If symptoms persist replace the toner cartridge Periphery of the letters is smudged The LED head is dirty Wipe the LED head with a soft lint free cloth Toner comes off when it is rubbed The thickness and t...

Page 101: ... printer goes into a power saving mode The printer has a wake up feature which when initiated from a host device or the operator panel will revert the printer to its running mode Operating environment Operating 10 to 32 C 20 to 80 RH optimum 25 C wet 2 C dry Off 0 to 43 C 10 to 90 RH optimum 26 8 C wet 2 C dry Print environment 30 to 73 RH 10 C 30 to 54 RH 32 C 10 to 32 C 30 RH 10 to 27 C 80 RH Co...

Page 102: ... Setup 66 Power Setup 68 Print Statistics Menu 69 Security Setup 67 Storage Setup 68 Storage System 67 USB Setup 66 Calibration 65 Changing the settings Administrator 49 Changing the settings User 49 Configuration Menu 50 Menu 53 Menus 53 Print information menu 51 Print secure Job 52 Shutdown menu 55 Menus Colour menu 42 how to use 37 48 Information menu 39 Maintenance menu 44 Media menu 40 menu m...

Page 103: ...tems Ireland Limited The Square Industrial Complex Tallaght Dublin 24 Ireland Tel 353 1 4049590 Fax 353 1 4049591 http www oki ie Technical Support Tel 353 1 4049570 Fax 353 1 4049555 E mail tech support oki ie OKI Systems Ireland Ltd Northern Ireland 40 Sydenham Park Belfast BT4 1PW Tel 44 0 28 90 20 1110 http www oki ie Technical Support Tel 44 0 28 90 221919 E mail tech support oki ie ...

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