Oki B730dn, User Manual, Page: 36 / 51

Troubleshooting > 36
W
HEN THE
P
RINT
Q
UALITY IS
P
OOR
When the print quality is poor, select the closest symptom from the following table to rectify
the problem.
Paper cannot
be fed.
Paper jam.
Multiple
papers are
fed.
Papers are fed
at an angle.
Paper is
wrinkled. Is the paper correctly set? Load the paper correctly.
For labels, transparencies or envelopes, fan them well
first to allow air to enter between each sheet before
loading.
“Setting media types” on page 19.
Is the paper damp? Replace with paper from a new
ream.
Is the correct type of paper used? Load the correct
type of paper.
See “Usable Paper” in the Reference Guide.
Is the paper tray set correctly? Push the paper tray
completely into the printer.
Is the printer placed on a flat location? Place the
printer on a flat stable surface.
Are the paper tray guides set in the correct positions?
Set the length guide and right width guide in the
correct positions.
“Loading Paper” on page 27.
Have you used any picture papers? Clean the feed
roll.
“Cleaning the feed rollers” on page 43.
Papers are fed in more than 1 sheet at a time. Fan the
paper to be loaded and load again. Replenish paper
only when the paper tray is empty.
Envelope is
wrinkled. Envelopes can get wrinkled depending on the type
used. Open cover B of this printer and lift up the
levers at both ends of the fuser unit. The wrinkles can
be reduced.
After printing the envelope, remember to return the
levers to their original positions.
Strange noise. Is the printer placed on a flat location? Place the
printer on a stable surface.
Is cover A open? Close cover A securely.
Is the paper tray set correctly? Push the paper tray
completely into the printer.
Are there foreign objects inside the printer? Switch off
the power and remove any foreign objects inside the
printer. If the object cannot be removed unless the
printer is disassembled, contact service.
SYMPTOM REASON/ACTION