5 - English
Limited Warranty, US and
Canada
U.S. and Canada only
Oki Data Americas, Inc. (Oki Data) warrants this
B721dn/B731dn/MPS5501b (hereinafter "the Product")
to be free from defects in material and workmanship and
will remedy any such defect according to, the terms of
this Limited Warranty.
Oki Data will repair or at its option, replace, with the
same or its functional equivalent, at no charge, any
defective component(s) of the Product for one (1) year
from the date of purchase except for the printhead (LED
imaging array), which is warranted for a period of five (5)
years from the date of purchase.
This Limited Warranty only extends to the original
purchaser of the warranted item. This Limited Warranty
is not transferable. This Limited Warranty does not
extend to consumable items or supplies, such as toner
cartridges, image drums, ribbon cartridges, fuses, etc.
On-Site Repair
Note: On-Site Repair is available in the United
States and Canada only. On-Site Repair does
not include the replacement or repair of
Product consumables or supplies.
Oki Data will, for a period of one (1) year from the
date of original purchase, repair or replace (at Oki
Data's option) on-site at the original purchaser's
facility and without charge, any defective
component(s) of the Product provided that the
warranty service is performed by an Oki Data
authorized service provider. The printheads (LED
imaging arrays) have a 5-year parts only warranty
from date of original purchase. Following the first year
of warranty coverage, the printheads will be replaced
by an authorized Oki Data service provider at Oki
Data's then current labor rates.
To make request or claim for service under the one (1)
year parts and labor coverage of this Limited
Warranty, contact your Oki Data Authorized Dealer,
authorized third-party service provider, or Oki Data.
Oki Data reserves the right to use new and/or
refurbished parts for the warranty repair.
As a condition of this Limited Warranty, requests for
On-Site Repair must include the name and phone
number of a fully competent and responsible adult
with the authority to consent to the entry of the
servicing technician to the premises where the Product
is located, and who will remain with the servicing
technician while the service work is performed. Any
and all dangerous conditions must be removed from
the site prior to and throughout the time a service
technician is present. The service technician may
refrain from entering the premises or continuing to
provide services at any site, if in the servicing
technician's reasonable judgement the site poses a
risk of physical harm or danger. If warranty services
cannot be performed or completed due to any of the
foregoing reasons the On-Site service option is null
and void and the Product must be returned to an
authorized Oki Data service location for warranty
repair service.
To make a request or claim for service under this Limited
Warranty, contact your local Oki Data authorized service
center, Oki Data at 1-800-654-3282 (1-800-OKI-DATA),
or www.okiprintingsolutions.com.
Once the one (1) year on-site period is over, the original
purchaser must return the Product, shipping prepaid, in
the original shipping container or equivalent to Oki Data
or an authorized Oki Data service center and assume the
risk of loss or damage in transit.
A written receipt for the Product, showing the date of
purchase, dealer's name, and both the model and serial
numbers of this Product must accompany any request or
claim for work to be performed under this Limited
Warranty.
This Limited Warranty shall not apply to normal wear
and tear and shall not apply if the Product has been
damaged due to abuse, misuse, misapplication, accident,
improper storage, or installation, an unsuitable physical
operating environment, or as a result of service or
modification by any other than an authorized Oki Data
service center.
THERE ARE NO EXPRESS WARRANTIES OTHER
THAN THOSE ON THE FACE HEREOF AND
DESCRIBED ABOVE. NO WARRANTIES WHETHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL EXTEND BEYOND
THE RESPECTIVE WARRANTY PERIODS DESCRIBED
ABOVE.
Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not
apply to you.
IN NO EVENT SHALL OKI DATA OR ITS AFFILIATES
BE LIABLE TO A PURCHASER OR ANY OTHER
PERSON FOR SPECIAL, COLLATERAL, PUNITIVE,
INCIDENTAL OR CONSEQUENTIAL DAMAGES
INCLUDING LOST PROFITS, BUSINESS REVENUE,
GOODWILL OR ANTICIPATED SAVINGS IN
CONNECTION WITH OR ARISING OUT OF THE
PURCHASE OR USE OF THE OKI DATA PRODUCT,
WHETHER ARISING IN CONTRACT OR IN TORT,
WHETHER OR NOT CUSTOMER SHALL HAVE
INFORMED OKI DATA OF THE POSSIBILITY OR
LIKELIHOOD OF ANY SUCH DAMAGES.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
exclusion may not apply to you.
ADDITIONAL WARRANTY DISCLAIMERS FOR ALL
PURCHASERS EXCEPT CONSUMERS:
WHEN ANY OKI DATA PRODUCT SHALL BE
PURCHASED BY ANY PERSON SUCH THAT THE
OKI DATA PRODUCT IS NOT A "CONSUMER
GOOD" (AS DEFINED IN THE UNIFORM
COMMERCIAL CODE ADOPTED IN THE STATE OF
PURCHASE OR IN OTHER APPLICABLE LAW), OKI
DATA EXPRESSLY DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Additional information on obtaining service under this
Limited Warranty in the U.S. and Canada is available by
contacting the Oki Data dealer from whom the Product
was purchased, by contacting Oki Data directly at 1-800-
