B6250/B6500 User’s Guide> 37
Paper cannot be
fed.
Paper jam.
Multiple papers
are fed.
Papers are fed at
an angle.
Paper is
wrinkled.
Is the paper correctly set? Load the paper correctly. For
labels, transparencies or envelopes, fan them well first to
allow air to enter between each sheet before loading.
See “Loading Paper” on page 26.
Is the paper damp? Replace with paper from a new ream.
See “Loading Paper” on page 26.
Is the correct type of paper used? Load the correct type of
paper.
See “Usable Paper” in the Reference Guide.
Is the paper tray set correctly? Push the paper tray
completely into the printer.
Is the printer placed on a flat location? Place the printer on a
flat stable surface.
Are the paper tray guides set in the correct positions? Set the
length guide and right width guide in the correct positions.
See “Loading Paper” on page 26.
Have you used any picture papers? Clean the feed roll.
See “Cleaning the Feed Rolls” on page 47.
Papers are fed in more than 1 sheet at a time. Fan the paper
to be loaded and load again. Replenish paper only when the
paper tray is empty.
Envelope is
wrinkled.
Envelopes can get wrinkled depending on the type used. Open
cover B of this printer and lift up the levers at both ends of the
fuser unit. The wrinkles can be reduced.
After printing the envelope, remember to return the levers to
their original positions.
SYMPTOM
REASON/ACTION