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Print Problems
Note
For details on problems related to applications, contact their suppliers.
Cannot print
Cause
Solution
Reference
The printer is turned off.
Turn the printer on.
Status is [Offline].
Press
(ONLINE) to switch to [READY TO PRINT].
The cable is disconnected. Connect the cable.
-
There may be a problem
with a cable.
Replace it with a spare cable, if available.
-
The output port of the
printer driver is incorrect.
Specify the output port that the printer cable is connected to.
-
The printer icon indicates
[Offline] on Windows.
Check that the printer is not offline.
1. Right-click the printer icon, and then click [See what's printing].
2. Open the [Printer] menu, clear the [Use Printer Offline] check box.
-
A PostScript error is
displayed on the computer
screen.
Check by performing a test print.
If a test print can be performed correctly
The computer's free memory space may be insufficient. Remove the cause
of memory shortage.
If a test print can not be performed correctly
Resolve any problems with the printer or printer driver.
If an error occurs due to the settings of application software, check the
settings by referring to the instruction manual of the relevant application
software.
-
If the print settings for the target file are wrong, change them, and then
print again.
-
To print error details for checking, check the following procedure by using the
PS printer driver.
1. Click [Print] on the [File] menu.
2. Click [Preference].
3. Click [Advanced] on the [Layout] tab.
4. Select [Yes] after selecting [PostScript Options] > [Send PostScript Error
Handler].
-
Cannot print (network connection)
Cause
Solution
Reference
A LAN cable was connected after the
printer was turned on.
Turn off the printer, connect a LAN cable, and then turn the printer
on.
The IP address settings of the printer and
computer are incorrect.
Check with your network administrator.
-
The status of the printer is "Paused" in OKI
LPR Utility.
In OKI LPR Utility, select the printer, and then clear the "Pause"
check box on the "Remote Print" menu.
-
Cannot print (USB connection)
Cause
Solution
Reference
Another printer driver that operates when connected via
a USB interface is installed.
Remove the relevant printer
driver.
-
A USB hub is used.
Connect the printer to the
computer directly.
Connecting a Computer to the Printer
Free space in memory is insufficient.
252
Summary of Contents for B412dn
Page 1: ...User s Manual B412dn B432dn B512dn ES4132dn ES5112dn 2015 03 45822052EE03 ...
Page 83: ...82 ...
Page 85: ...4 Change other settings if necessary and then click Print Printing starts 84 ...
Page 92: ...91 ...
Page 95: ...94 ...
Page 97: ...Printing starts 96 ...
Page 102: ...101 ...
Page 147: ...4 Change settings 146 ...
Page 150: ...149 ...
Page 157: ...4 Set options 5 Click Print 156 ...
Page 169: ...168 ...
Page 179: ...178 ...
Page 225: ...224 ...
Page 230: ...229 ...
Page 298: ...Advanced Boot Menu About Administrator Menu Items and Functions in the Printer BOOT MENU 297 ...
Page 300: ...PRINT SECURE JOB PRINT SECURE JOB STORED JOB 299 ...
Page 309: ...AirPrint AirPrint 308 ...
Page 312: ...ENABLING WIRED ENABLING WIRED 311 ...
Page 326: ...Memo You can check the details of recorded logs in Log details 325 ...
Page 331: ...330 ...
Page 368: ...367 ...
Page 371: ...The printer network card restarts 370 ...
Page 377: ...376 ...
Page 380: ...The printer restarts 14 When a setting completion message is displayed click OK 379 ...
Page 396: ...395 ...
Page 399: ...398 ...
Page 416: ...5 Close the top cover 415 ...
Page 423: ...422 ...
Page 431: ...430 ...
Page 441: ...440 ...
Page 457: ...5 Insert the other end of the LAN cable into the hub 6 Turn the printer on 456 ...
Page 497: ...2 Click Print Scan 3 Click 4 Click IP 5 Select Line Printer Daemon LPD for Protocol 496 ...
Page 502: ...For Your Safety Cautions related to safety General cautions 501 ...
Page 524: ...12 Click Submit The settings are saved to the printer and the network function restarts 523 ...
Page 527: ...12 Click Submit The settings are saved to the printer and the network function restarts 526 ...
Page 630: ... At the Letter paper A4 423mm Legal14 481mm 629 ...
Page 634: ...633 ...
Page 637: ......