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Troubleshooting
Reset the device
If the
On/Off
button does not reset your device, use
the “pinhole reset” button, located on the back of the
device.
The device reboots. Settings and data are NOT lost.
Touch screen does not respond
Ensure that the app provides full touch screen
support.
Do not tap to hard on the screen; this can cause
malfunctions.
No sound from earphones
Ensure that the volume setting is not too low and
that the connection is ok. Ensure that the earphones
are clean. Corrupted MP3 files can cause different
noise or cannot be played. Ensure that the files are
not damaged. Try different earphones. Ensure that
the Wi-Fi function is enabled and that a wireless
network is within range.
Characters are corrupted
Ensure that the language is set properly.
