Octopus F200 Operating Instructions Manual Download Page 43

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Making Calls – Basic Functions

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Summary of Contents for F200

Page 1: ...Systems Octopus F200 400 650 Octophon F640 TDM key module for Octophon F640 Octophon F640 Busy Lamp Field Operating Instructions...

Page 2: ...ies maybehazardous and will render the warranty extended manufacturer s liability and the CE marking invalid The device conforms to the EU directive 1999 5 EC as attested by the CE marking All electri...

Page 3: ...he Telephone Efficiently 10 Getting to know your Octophon F640 TDM phone 11 Octophon F640 TDM user interface 11 Ports on the underside of the phone 12 Key Modules optional 13 key module for Octophon F...

Page 4: ...all Forwarding No Reply CFNR 34 Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers MSN 35 Using Callback 36 Storing a Callback 36 Accepting a callback 36 Checking and Ca...

Page 5: ...a Station Number 59 Associated Dialing Dialing Aid 59 During a call 60 Using Call Waiting 60 Accepting a Waiting Call Camp On 60 Preventing and Allowing Call Waiting Automatic Camp On 61 Turning the...

Page 6: ...e 91 Deleting Advisory Messages 91 Display Number of Waiting Calls and Overload Indication 92 Using Another Telephone Like Your Own for a Call 93 Change call number relocate 94 Fax Details and Message...

Page 7: ...a Team Member Directly 114 Transferring a Call in Progress 115 Accepting a Call for Another Team Member 115 Turning Group Call On and Off not on the executive telephone in an executive secretary team...

Page 8: ...optimum use of your multifunctional telephone These instructions should be read and followed by every person installing operating or pro gramming an Octophon F640 TDM phone This user guide is designed...

Page 9: ...communications platform can be obtained from your service technician Please have this information ready when you contact our service department regarding faults or problems with the product Speakerph...

Page 10: ...fice functions along with the basic and enhanced functions A telephone with the outer office configuration can be recognized by the executive or secretary line keys for di recting calls to the executi...

Page 11: ...stomize your telephone by assigning phone numbers and functions to the programmable sensor keys Page 17 4 Youcanusefunctionkeys whenconductingacalltoaccessfrequentlyused functions such as Disconnect o...

Page 12: ...honF640TDMproperties Display type LCD 40 x 6 characters Illuminated display 9 Programmable sensor keys 6 Full duplex speakerphone function 9 Headset 9 USB slave 9 Interface for key modules 9 Phone ana...

Page 13: ...phone that provides 12 additional illuminated programmable sensor keys Like those on the phone these sensor keyscan be programmed and used accordingto your needs Page 17 You can attach up to two key m...

Page 14: ...one Octophon F640 Busy Lamp Field to your Octophon F640 TDM Keylabel You can label the keys as follows by hand Your Octophon F640 Busy Lamp Field is delivered with label strips Write functions or name...

Page 15: ...d LED Page 33 O Open mailbox with red LED key Page 22 N Open the phone s main menu with red LED key Page 23 Key Function when key is pressed o Activate deactivate headset Page 46 p Activate deactivate...

Page 16: ...In idle mode Open the idle menu Page 19 In lists and menus go to next level Entry selected Perform action In input fields Delete character to the left of the cursor Press a In lists and menus one leve...

Page 17: ...the key it can t be changed You can specify labels only for direct destination or direct station selection keys Page 76 The status of a function is shown by the LED on the corresponding sensor key LE...

Page 18: ...put field Alphabetic labeling of dial keys is useful when entering vanity numbers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PAT TERN 0700 72...

Page 19: ...s Idlemenu When in idle mode press a key on the 5 way navigator Page 16 to display the idle menu It includes selected functions from the Program Service menu Page 23 The sorting of theentriesmayvary f...

Page 20: ...s to the right of a selected entry then another menu level is available which you can select with the i or c keys Page 16 Appearanceduringdialing Example You have deactivated Dialing preparation Page...

Page 21: ...hold e g consultation hold Your call partner has placed the call on hold Detailed descriptions of the various functions can be found in the sections Basic phone functions Page 26 and Enhanced phone f...

Page 22: ...play in idle mode Page 19 in addi tion the mailbox key lights up Press the mailbox key O to edit messages or to listen to voicemails Page 57 If your system is appropriately configured you can call the...

Page 23: ...enu the menu key LED shines red Program Service menu Press a keyon the5 waynavigator and select a menuoption from theidlemenu Page 19 or Press the menu key N and chose a menu option with the 5 way nav...

Page 24: ...number and con firmed Activate deactivatingen blocdialing Press the menu key N use the 5 way navigator to select Dialing preparation on or Di aling preparation off and confirm with i Example Dialing...

Page 25: ...r to select call pop up on or call pop up off and confirm with i Showingandprocessingasecondcall 1 While you are talking with the first party select View with the i key 2 From the menu that appears se...

Page 26: ...ce If acall is waiting you hear a short tone beep everysix seconds The number or the name of the caller appears on the display Answering a call via the handset The phone is ringing The caller appears...

Page 27: ...approx 20 inches Switching to speakerphone mode Prerequisite You are conducting a call via the handset n Hold down the key and replace the handset Then release the key Proceed with your call ForUSmod...

Page 28: ...l You can let other people in the room join in on the call Let the other party know that you have turned on the speaker Prerequisite You are conducting a call via the handset Activating n Press the ke...

Page 29: ...the external code and the station number Theotherpartyanswerswithspeaker Lift the handset or On hook Speakerphone mode Thecalledpartydoesnotansweroris busy n Press the key shown The LED goes out Endin...

Page 30: ...last dialed Press the key twice to dial the next to the last number dialed Press the key three times to dial the third to the last number dialed Displayinganddialingsavedstationnumbers Press the key...

Page 31: ...switch off the handset microphone or the handsfree microphone You can also switch on the handsfree microphone to answer an announcement via the tele phone speaker speaker call Page 45 Prerequisite A...

Page 32: ...erence Select and confirm Allowingcallpartnerstocontinueaconferenceafteryouexit Select and confirm Transferring a Call If the person you are speaking to wants to talk to another colleague of yours you...

Page 33: ...or 1 or 2 or 3 Enter the code j Enter the destination number Confirm Deactivatingcallforwarding r Press the key shown or Select and confirm Forwarding on 1 all calls 2 external calls only 3 internal...

Page 34: ...ified telephone N Press the key shown Confirm Select and confirm j Enter the destination number Enter the internal station number for internal destinations Entertheexternal code andtheexternal station...

Page 35: ...rexample youcanforward your phonelinetoyourhomephoneaf ter business hours Select and confirm Select and confirm the required type of call forwarding or or or 1 or 2 or 3 Enter the code j Enter your DI...

Page 36: ...hen the user who did not answer has conducted another call Storing a Callback Prerequisite You have reached a busy line or no one answers Confirm Accepting a callback Prerequisite A callback was saved...

Page 37: ...layedfunctionandpressthe OK dialogkeytodisplay additional entries Deletingadisplayedentry Confirm EndingRetrieval Select and confirm or N Press the key shown The LED goes out or n Press the key shown...

Page 38: ...signment combina tions are possible depending on the assignment and programming of your Octopus F Extended key functionality ask the responsible technician When saving an internal number you can e g d...

Page 39: ...without LED Confirm or Select and confirm or Select and confirm to assign a label Page 76 Dialing with DDS keys Prerequisite You have saved a number on a DDS key Page 38 S Press the key with a saved...

Page 40: ...is set i Save Adjusting the Ring Tone or Press these keys while the phone is idle Select and confirm or To adjust the ring tone Keep pressing the keys until the desired tone is set i Save Adjusting t...

Page 41: ...om type Keep pressing these keys until the setting you want appears on the screen i Save Activating deactivating the ringer You can see whether the functionis activated or deactivated from the corresp...

Page 42: ...Adjusting the display contrast Thedisplayhasfourcontrastlevelsthatyoucansetaccordingtoyour light conditions or Press these keys while the phone is idle Select and confirm or Change the display contras...

Page 43: ...tep by Step Selecting the Language of Screen Prompts N Press the key shown Select and confirm Confirm Select the language you wish to use such as Spanish and press the OK dialog key to confirm More fe...

Page 44: ...nd confirm Select and confirm1 The called party appears on the display ifnec Selectandconfirmuntilthename numberoftherequiredsubscriber is displayed Confirm or j If you know the number of the telephon...

Page 45: ...dresses you directly over the speaker with a speaker call You hear a tone before the announcement The other party s name or station number appears on the screen You can conduct the call with the hands...

Page 46: ...he idle menu Page 19 Select and confirm or select and confirm Answering a Call With a Headset Prerequisite Your telephone rings Confirm or o Press the key shown The LED lights up Endingthecall s Press...

Page 47: ...quisite Your telephone rings Lift the handset within thirty seconds You are connected to the en trance telephone immediately or Lift the handset after more than thirty seconds j Dial the entrance tele...

Page 48: ...open the door without a doorbell ring Deactivatingthedooropener N Press the key shown Select and confirm Select and confirm Accepting a call from an answering machine Ifananswering machineisconnected...

Page 49: ...nter the external code and the station number Dialingentered displayednumbers Lift the handset or Confirm Correctingnumbersentered a Press The last digit entered in each case is deleted j Enter the re...

Page 50: ...ly generate new entries in the caller list Instead only the most recent time stamp for this caller is updated and its number in cremented RetrievingtheCallerList Prerequisite Service personnel has set...

Page 51: ...confirm RemovinganEntryfromtheCallerList Prerequisite You are viewing the detailed view of a call Confirm Savingtheotherparty sstationnumberinthecalllist redialing Prerequisite You are on a call or an...

Page 52: ...saved station number If this feature is configured a suffix is automatically dialed for example 0 for the exchange if no entries are made within 4 or 5 seconds StoringStationSpeed Dial Numbers You ca...

Page 53: ...nvenience Functions 53 Step by Step or Ifyoumakeamistake Select and confirm This deletes all entered digits Confirm or Select and confirm or Select and confirm or Select and confirm Previous Next Chan...

Page 54: ...mbers stored in the system Lift the handset or n Press the key shown The LED lights up or c Open the idle menu Page 19 Confirm ifnec If several directories have been configured Confirm The first entry...

Page 55: ...n configured Select and confirm j Enter the name you wish to search for using the keypad Page 18 max 16 characters You can enter an incomplete name e g mei for Meier ifnec If configured ask your servi...

Page 56: ...ther procedure see above Iftoomanynamesarefound If more than the maximum of 50 names are found corresponding to your query only an incomplete list of results can be displayed You can view these result...

Page 57: ...With a Speaker Call You can make a loudspeaker announcement through a loudspeaker if connected ask your service personnel or to an internal user with a system telephone without any action on their par...

Page 58: ...ervice personnel the sys temautomaticallysetsupaconnectiontoapresetinternalorexternal destination Lift the handset Dependingonthesetting theconnectioniseithersetup immediate ly or only after a preset...

Page 59: ...for your telephone The operating procedure depends on whether the dialing aid is con nected to the S0 bus or the a b T R port You can also useyour system telephone as a dialing aid for other tele phon...

Page 60: ...or the signal tone Page 61 Accepting a Waiting Call Camp On Prerequisite You are engaged in a phone call and hear a tone ev ery six seconds Endingthefirstcallandansweringthewaitingcall Replace the han...

Page 61: ...key shown Select and confirm1 or Select and confirm Turning the Call Waiting Tone On and Off You can suppress the call waiting tone every six seconds for exter nal calls A one time special dial tone...

Page 62: ...of it If the park slot number you entered is not displayed it is already in use en ter another one RetrievingaParkedCall Prerequisite One or more calls have been parked The phone is idle N Press the...

Page 63: ...the LED of the assigned trunk key flashes slowly ifnec or s Replace the handset or press the key Depending on the configuration this may be necessary so other members can also pick up the call on hold...

Page 64: ...gUptoFivePartiestotheConference InitiatorOnly Confirm j Call the new party Announce the conference Select and confirm CheckingWhichPartiesAreintheConference InitiatorOnly Select and confirm The first...

Page 65: ...Dialing You can transmit dual tone multifrequency DTMF signals to control devices such as an answering machine or automatic information sys tem N Press the key shown Select and confirm Select and conf...

Page 66: ...he LED lights up You and the other party hear an announcement that recording has started and as long as recording is still running you hear an acoustic signal approx every 15 seconds StopRecording R P...

Page 67: ...transfer the waiting party Prerequisite You are conducting a call Confirm The other party is placed on hold c Press the key shown Select and confirm j Enter the group s station number Announce the ca...

Page 68: ...nications platforms such as consultation hold you must send a signal tothe trunksbe fore dialing the service code or telephone number Prerequisite You have set up an external connection N Press the ke...

Page 69: ...figured by the service technician contact your service personnel Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Select and confi...

Page 70: ...nswer service Activating Select and confirm Press the OK dialog key to confirm standard night answer service or j Enter the destination number temporary night answer service Confirm Deactivating Selec...

Page 71: ...cedures external and internal num bers without LED can be saved on the second layer Page 38 Cor responding display views are supported page 124 Programming a sensor key with a function S Hold down the...

Page 72: ...APPrivacyRelease S Saved function is not activated R Saved function is activated Callback S You have no entry for callback R You have an entry for callback Muteon off S The microphone is on R The micr...

Page 73: ...orresponding trunk T Flashing quickly call via the corresponding trunk call acceptance possible press key Flashing slowly call via the corresponding trunk is being held Trunk groupkey S At least one t...

Page 74: ...pt ed The followingfunctionsare saved on keyswithout Repdial key external Procedur key Trace call Speed dial Release call Clear Lock all phones Send message Directory 1 internal 2 LDAP Call waiting To...

Page 75: ...the number to be dialed can be saved on a sensor key Numbers which require further input can also be saved S Hold down the key shown or N Press the key shown Select and confirm S Press the key shown C...

Page 76: ...default label Confirm to apply the changes or Select and confirm to reject the changes made Confirm Select the saved procedure by pressing the key Procedures with activatable deactivatable functions...

Page 77: ...enty four hours or you can enter a daily recurring appointment Saving Appointments N Press the key shown Confirm j Enter a 4 digit time such as 0905 for 9 05 9 05 a m or 1430 f r 14 30 2 30 p m possib...

Page 78: ...must have saved a timed reminder Page 77 The current time is the time stored The phone is ringing The timed reminder appears on the screen n Press the key twice or Lift the handset and replace it agai...

Page 79: ...cost of the telephone call Some carriers also let you display toll free external calls The mes sage Free of Charge appears on the screen either before or during the call If the cost indication facilit...

Page 80: ...equisite Youhaveprogrammedthefunction Showcallcharges on a key Page 71 The LED lights up to indicate that a you have conducted chargeable call since the last time you viewed the charges S Press the Ca...

Page 81: ...Press the key shown Select and confirm Select and confirm1 j Enter the account code ifapplicable Enter or Confirm May be necessary depending on how your system is configured contact your service perso...

Page 82: ...he do not disturb function if you do not want the re ceive any calls When do not disturb is activated internal callers hear a busy signal and external callers are rerouted to a telephone as signed for...

Page 83: ...he idle menu Page 19 Select and confirm Deactivate c Open the idle menu Page 19 Select and confirm Silent Monitor Ifthis functionhasbeenconfigured contactyourservice personnel you can join a call alre...

Page 84: ...in the room Activatingthe telephonetobemonitored N Press the key shown Select and confirm You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the...

Page 85: ...an save the caller s station number during the call or for 30 seconds af ter the call ends However it is essential that you do not replace your handset during this time N Press the key shown Select an...

Page 86: ...a personal identification number PIN for your telephone Page 88 Lockandunlockallphones c Open the idle menu Page 19 Select and confirm or Select and confirm j Enter code telephone lock Page 88 Lock ph...

Page 87: ...d use and then unlock them again later You can use this function to unlock the telephone for users who have locked their telephones and then forgotten their PINs N Press the key shown Confirm1 j Enter...

Page 88: ...need to enter a personal identification number which you can save yourself N Press the key shown Confirm1 j Enter the current five digit PIN If you have not yet assigned a PIN use the PIN 00000 the f...

Page 89: ...reating and Sending a Message c Open the idle menu Page 19 Select and confirm j Enter the internal station number of the recipient or group Select and confirm the preprogrammed message which can be ch...

Page 90: ...an display or delete info texts already sent so that the recipient does not receive them Select and confirm Follow the display prompts Receiving retrieving deleting Infos The message Messages received...

Page 91: ...which can be changed by service personnel or 0 9 Enter the code directly The codes appear on the screen next to the messages to which they are assigned or Select and confirm j Enter text max 24 chara...

Page 92: ...Page 71 R Press the Waiting calls key If the number of waiting calls exceeds a preset limit while you are en gaged in another call overload the LED on the key lights up Con tact your service personne...

Page 93: ...confirm Select and confirm1 j Enter the other user s station number j Enter the other user s telephone lock PIN Page 88 ifnec Userswhohavenotyetselectedapersonalidentificationnumberare prompted to do...

Page 94: ...nd new telephone are the first telephones at each connection The telephones are in idle state The following procedure is carried out on the new telephone N Press the key shown Select and confirm j Ent...

Page 95: ...key Fax service The LED goes out Resetting Services and Functions System Wide Cancellation for a Tele phone There is a general reset procedure for activated functions The follow ing functions are can...

Page 96: ...phones code 66 66 Page 86 Activating and Deactivating a Ringing Group code 81 81 Page 103 Leaving an advisory message code 69 69 Page 91 Group call code 85 85 Page 103 Resetting Services and Function...

Page 97: ...e code 87 87 Page 61 Open door code 61 Page 47 Door opener on off code 89 89 Page 48 Control relay code 90 90 Page 101 Do not disturb code 97 97 Page 82 Ringer cutoff function code 98 98 Page 82 Speed...

Page 98: ...nction contact your service per sonnel You can only execute one function at a time or set up only one outgoing connection The connection is immediately released after successful ac tivation of a funct...

Page 99: ...om your telephone Prerequisite You have set up a connection N Press the key shown Confirm The connected computer now prompts you to enter the data which youcandoinoneoftwoways Contactyourserviceperson...

Page 100: ...er the code or S Press the Data I O key configuring keys Page 71 j Enter the three digit ID for the application you want to operate 0 9e Use the relevant keys to communicate with the application Tempo...

Page 101: ...ng on how they are programmed you can switch the relays on and off or switch them on and have them switched off automati cally after a timeout Select and confirm or Select and confirm 1 4 Enter the re...

Page 102: ...for that someone is trying to get in touch The person you page can then go to the nearest telephone and call you Paging To be paged you must have activated a call ringing group Page 105 call forwardi...

Page 103: ...including executive secretary ones in which station numbers are programmed on trunk keys Page 108 Each member of the group remains available under his or her own station number You can activate and d...

Page 104: ...and group name or Select and confirm1 This turns off the audible tone for the displayed group or trunk or Select and confirm1 This turns off the audible tone for the displayed group or trunk or Selec...

Page 105: ...ging Group You can have calls for your telephone signaled audibly at up to five other internal phones The person who answers first receives the call Saving displaying anddeletingtelephonesfortheringin...

Page 106: ...a call Loggingonandoffatthe beginningandendofyourshift N Press the key shown Confirm Select and confirm1 Confirm or Select and confirm j To log on enter your identification number Agent Contact your s...

Page 107: ...ime until you log back on N Press the key shown Confirm Select and confirm1 Confirm or Select and confirm TurningthenightserviceonandoffforUCD N Press the key shown Confirm Select and confirm1 Confirm...

Page 108: ...Line for each line Using Trunk Keys The programmable sensor keys on multi line phones function as trunk keys Each key that is assigned the function line is handled as a line This means up to six line...

Page 109: ...ed is displayed for all telephones that share this line If for example a shared line is being used by a telephone a status mes sage indicating that this line is busy is displayed on all other tele pho...

Page 110: ...e to set up your call This is not necessary if the trunk is automatically assigned to you when you lift the handset or press the Speaker key in this case the assigned trunk key lights up j Dial the st...

Page 111: ...ld You can switch between the two calls as many times as you wish Al ways press the slowly flashing trunk key MULAP Conference Release If activated contact your service personnel for details you can s...

Page 112: ...ey shown Select and confirm S Press the required line key or j Enter the number of the trunk key you wish to use or S If available press the CFW MULAP key You have stored the incomplete CFW MULAP func...

Page 113: ...lable press the CFW MULAP key UnderstandingLEDmessagesofthe CFWMULAP key S The LED on the CFW MULAP key is off call forwarding is not active for this trunk or R LED of the key CFW MULAP lights up call...

Page 114: ...arrived for you and needs to be answered or T LED on the DSS keys is flashing slowly a caller is trying to reach an other member of your team who has not yet answered Using DSS Keys to Answer Calls Pr...

Page 115: ...key Lift the handset or On hook Speakerphone mode Turning Group Call On and Off not on the executive telephone in an ex ecutive secretary team By default your telephone rings when a call arrives on y...

Page 116: ...a second telephone assigned to it Prerequisite Onyourphone thereisasensorkeyprogrammed with the function Ring Transfer The default label is Ring xfer Activating S Press the Ring xfer key The LED light...

Page 117: ...es on the key module only the menu keys LED lights up your station number appears on the screen all pixels in the display are activated the ringer signal sounds Checking the Key Assignment You can che...

Page 118: ...configuration some display texts may differ from the display texts described in this document Please refer to the following table for an overview of such texts Octopus F200 400 650 Display Octopus F90...

Page 119: ...use cleaners containing alcohol cleaners that corrode plastic or abrasive powders Troubleshooting Pressedkeydoes notrespond Check if the key is stuck Telephonedoesnotring Check whether the Do not dis...

Page 120: ...ossiblecause The station number you dialed does not exist The telephone you are trying to call is unplugged Possibleresponse Enter a correct station number Try calling the telephone again later on Pos...

Page 121: ...onfirm Delete other layer to program the station number function Possiblecause2 If Clear LED support appears on the menu you tried to program a station number without LED or an external sta tion numbe...

Page 122: ...rieving from park 62 63 transfer 115 transfer after announcement 67 using DSS keys in a team 114 call charge assignment 81 call charges for another telephone 79 call charges for your telephone 79 call...

Page 123: ...ial number 49 editing dial inputs 49 editing the station number 49 en bloc dialing 49 entrance telephone 47 executive secretary functions 108 external code 29 F fax details 95 forwarding multiple subs...

Page 124: ...r 47 with a code 47 open listening 28 OpenStage Busy Lamp Field 40 14 OpenStage Key Module 40 13 operating instructions 2 operating steps programming on a key 75 overload 92 override 69 83 P parking a...

Page 125: ...86 locking another 87 locking unlocking 86 locking unlocking all phones 87 settings 40 testing 117 using another like your own 93 telephone database LDAP 55 telephone maintenance 119 telephone test 1...

Page 126: ...function keys Functions display Interactively Via the Program Ser vice menu Page 23 N with sensor key Code Account code 60 X Advisory msg on Advisory msg off 69 69 X X Associated dial 67 X Associated...

Page 127: ...off 89 89 X X DTMF dialing 53 X En bloc dialing Dial Forwarding on 1 all calls 2 external calls only 3 internal calls only Forwarding off CFNR on CFNR off Trunk FWD on Trunk FWD off Forward Line On Fo...

Page 128: ...52 X X Night answer on Night answer off 44 44 X X Open door 61 X Override 62 X Page Answer page 59 Park a call Retrieve call 56 56 X Phone test 940 Pickup directed Pickup group Accept call 59 57 X X...

Page 129: ...ge View messages Mailbox 68 68 68 X X X X Shift Key X Show call charges own telephone View call charges other party s telephone 65 X X Silent monitor 944 Speaker call 80 X Suppress call ID Restore cal...

Page 130: ...ilable Not available Work on Work off UCD night on UCD night off Calls in queue 401 401 402 402 403 403 404 404 405 X X X X X X X X X Use speed dialing Change Speed Dial station 7 92 X X Functions dis...

Page 131: ...d Reference number A31003 T9000 U101 1 7619 SW version 7 0 Status 07 2007 Printed on environmentally compatible recycled paper Important telephone numbers For problems For questions regarding sales Up...

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Octopus F200, Operating Instructions Manual

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