Oce fx2081, User Manual

Page: 70 / 80

6 Troubleshooting
6.1 Cannot install the local print driver
Symptom What to confirm Countermeasure
Cannot install
the driver
Did you follow the instruc-
tions in this manual?
Confirm correct step with this
manual.
Did you log on as a user
belonging to an administra-
tor group or as an admin-
istrator?
Log on as an administrator.
“Found New Hardware”
wizard or “Add New
Hardware” wizard does not
appear.
For Windows XP/Server 2003, see
page 1-9 .
For Windows 2000 Professional, see
page 1-12 .
Is there any problem on
your PC?
•Is your Windows stable?
• Does the CD-ROM drive
work properly?
Restart Windows.
Check the operation of the CD-
ROM drive.
Is there anything wrong
with the setup CD-ROM?
Check whether the CD-ROM is
readable using Windows Explorer.
In case there is something wrong
with the setup CD-ROM, call the
Océ National Diagnostic Center at
1-800-243-5556.
6-1