Observint NVR4020 User Manual Download Page 116

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108

Options in the configuration menu are identical to those in the embedded NVR

Menu

system. For more information on how to use

these options, refer to the NVR

Menu

descriptions in previous sections of this manual. After making configuration changes click

Save

to apply your changes.

SECTION 9: REMOTE ACCESS

Summary of Contents for NVR4020

Page 1: ...o Recorder User Manual Products NVR4020 NVR8040 NVR4020 NVR8040 PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM and always follow the instructions for safety and proper use Save this manual for futur...

Page 2: ...ssories The recording transmission or broadcast of any person s voice without their consent or a court order is strictly prohibited by law Observint makes no representations concerning the legality of...

Page 3: ...ollowing tips Ensure unit is installed in a well ventilated dust free environment Unit is designed for indoor use only Keep all liquids away from the device Ensure environmental conditions meet factor...

Page 4: ...ngs Protect the power cord from being stepped on or pinched particularly at plugs and the points where they exit from the apparatus Do not drop metallic parts through slots This could permanently dama...

Page 5: ...l cameras 10 2 5 Connecting it together initial system setup 11 2 5 1 Using theWizard for basic configuration setup 11 2 6 Using the Menu system 17 2 6 1 Using the Camera menu 17 2 7 Configuring HDD s...

Page 6: ...Auxiliary Functions Playback frame by frame 61 5 2 6 Auxiliary Functions Reverse Playback of Multi channel 61 5 2 7 Digital Zoom 62 5 3 Backing up Record Files Export 63 5 3 1 Quick Export 63 5 3 2 Ex...

Page 7: ...ault 98 8 6 Net Detect 98 8 6 1 Checking NetworkTraffic 98 8 6 2 Testing Network Delay and Packet Loss 99 8 6 3 Exporting Network Packet 99 8 6 4 Checking the network status 100 8 6 5 Checking Network...

Page 8: ...viii NOTES...

Page 9: ...rt functions Privacy mask Zooming in by clicking the mouse and PTZ tracing by dragging mouse HDD Management Supports up to 2 internal SATA hard disk drives with a maximum of 4TB storage capacity in ea...

Page 10: ...ding access to camera channel Operation alarm exceptions and log recording and search Clear audible of alarms Export and import NVR configuration Network Functions Self adaptive 10M 100M 1000M network...

Page 11: ...D Indicators USB port NVR8040 NVR4020frontpanel Item Usage LED indicators Power The POWER indicator turns green when NVR is powered on Status 1 The light is green when the IR remote control is enabled...

Page 12: ...se An additional USB port is located on the front panel RS 485 terminations Not functional Included for future expansion Power connector Connector for standard 3 prong power cable 1 1 1 Remote control...

Page 13: ...ord files In Live View mode these buttons can be used to cycle through channels In PTZ control mode they can control the movement of the PTZ camera ENTER The ENTER button is used to confirm selection...

Page 14: ...ti screen Click and drag PTZ control pan tilt and zoom Tamper proof privacy mask and motion detection Select target area Digital zoom in Drag and select target area Live view Drag channel time bar Scr...

Page 15: ...d cables compatible with the NVR Tools to install the cameras and route power and video cables Fasteners to attach the cameras to the mounting surfaces A display device to connect to the NVR The NVR w...

Page 16: ...h Monitor Out HDMI VGA Audio IN OUT USB The IP cameras you monitor with your NVR can be connected to either the Ethernet connectors on the back panel or the local LAN However the number of cameras the...

Page 17: ...ect your cameras to the NVR or LAN switch the cable distance from the NVR or switch should not exceed 330 feet 100 meters If a longer cable run is required the use of an active hardware device such as...

Page 18: ...umentation provided with the camera for installation instructions The RJ45 camera connectors on the back panel of the NVR can connect to only the 3SVision brand IP camera models offered by Supercircui...

Page 19: ...if the camera is PoE capable or through a separate cable and power adapter 2 Power on the NVR using the power on off I O switch on the back panel 3 Power on the monitor NOTE Somemonitorshavemultiplein...

Page 20: ...in the appropriate field The default admin password is 12345 To change the admin password check the New Admin Password checkbox then enter the new password in the New Password and Confirm fields 3 Cl...

Page 21: ...t to change then use the pop up aid to enter a new value Configure the internal NIC IPv4 Address for the cameras connecting to the Camera channel ports on the back panel of the NVR 6 Click Next after...

Page 22: ...annelswiththeNVR8040 See APPENDIXC AddingCamerasontheLANtotheNVR onpage112forproceduralguidelines onaddingthesecameras NOTE The NVR4020willsupport atmost 4cameras andtheNVR8040willsupport atmost 8came...

Page 23: ...ne of the recording modes click Start Recording then select either Normal or Motion Detection mode c Repeat a and b above for each camera and or click Copy to copy the recording mode of the selected c...

Page 24: ...h cameras in the Live View display adjust the direction of each camera to aim it at its surveillance target Follow the manufacturer s recommended procedures for aiming the cameras LiveViewdisplayafter...

Page 25: ...where in the screen then select Menu If ID Authentication is not disabled see the General Settings a login window will open In the Login window select a User Name with administrative privileges enter...

Page 26: ...he system 2 7 Configuring HDD settings 2 7 1 Checking HDD status Check the status of the HDDs installed in the NVR to assure it is they are functioning normally 1 Open the HDD Information display Go t...

Page 27: ...using up to 8 NAS disks or up to 7 NAS disks with 1 IP SAN disk To configure this storage 1 Enter the HDD Information interface Go to Menu HDD General 2 Click the Add button to open the Add NetHDD me...

Page 28: ...Click OK to add the NAS disk to your system For an IP SAN disk i Enter the NetHDD IP address in the text field ii Click Search to discover the available IP SAN disks on the network iii Select the IP...

Page 29: ...art 1 Make sure that an HDD is installed If not install a HDD and initialize it Go to Menu HDD General 2 Click Advanced to check the storage mode of the HDD a If the HDD mode is Quota set the maximum...

Page 30: ...y in the text field of Max Record Capacity GB 5 You can copy the quota settings of the current camera to other cameras if required Click Copy to open the Copy Camera menu Note If the quota capacity is...

Page 31: ...the normal functioning of the disk and anticipate failures S M A R T Display 1 Open the S M A R T display menu Go to Menu HDD HDD Detect 2 To execute a self evaluation test on an HDD a On the HDD lin...

Page 32: ...lly different Refer to the manufacturer s website for S M A R T data definitions Bad Sector Detection 1 Open the Bad Sector Detection menu Go to Menu HDD HDD Detect Bad Sector Detection 2 On the HDD N...

Page 33: ...p when an alarm is detected Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs The alarm host refers to the PC installed with Remote Client Note Th...

Page 34: ...26 4 Click Apply to save your settings 5 Repeat these steps for other Exception Types you want to configure SECTION 2 INSTALLING THE SYSTEM...

Page 35: ...Proper startup and shutdown procedures are essential for getting the most out of your NVR To startup 1 Check the power cable is plugged into a standard electrical outlet It is HIGHLY recommended that...

Page 36: ...n the pop up window 4 Click Yes in the Attention window 5 When the message Please power off appears rock the power switch on the back panel to the off O position 3 1 3 Rebooting the NVR In the Shutdow...

Page 37: ...sequentially with each camera view shown for a preset duration dwell The Live View screen can be configured to display 1 6 or 8 camera channels concurrently or playback recorded video LiveView2 2multi...

Page 38: ...is played if a recording was not made at that time PTZ Control PTZ control is not supported Digital Zoom Shows the selected portion of the camera image in full screen mode To select an area left clic...

Page 39: ...Right clicking the mouse on the desktop opens the pop up window shown below Clicking one of the items listed produces the result described below Menu Opens the configuration menu window See SECTION 5...

Page 40: ...ker on the timeline shows the time recording being played back was made 4 2 1 Live View settings Live View settings can be customized according to differing needs You can configure the screen frame sp...

Page 41: ...example shown above a 2 2 screen is selected 5 Click a viewing screens then double click the camera in the list on the right that you what to show there When the selection is made label in the viewing...

Page 42: ...trative privileges To open the Menu system from the Live View screen right click anywhere in the screen then select Menu After selecting Menu a login window will open In the Login window select a User...

Page 43: ...Post record The length of time you set to record after the event or the scheduled time For example when an alarm triggered the recording ends at 11 00 if you set the post record time as 5 seconds it r...

Page 44: ...cord Schedule 2 To configure the Record schedule a Open the Camera drop down list to select the camera you want to configure b Check the Enable Schedule box c Click Edit or use the graphical method to...

Page 45: ...ick Apply to save your settings NOTE You can define up to eight recording time periods for each day each with a specified recording type Recording time periods cannot overlap with each other Each reco...

Page 46: ...on the chart each representing 1 hour of one day will be colored for the recording mode you selected A descriptions of the color icons are shown in the figure below Normal recording Not used Not used...

Page 47: ...Recording Follow the steps to set the motion detection parameters A motion detection events can trigger several kind of actions by the NVR including channels to start recording full screen monitoring...

Page 48: ...If you want to sense for motion detection in all areas of the video drag a rectangle across the entire video screen You can select up to three areas rectangles on the screen where motion will be detec...

Page 49: ...ling Trigger Channel tab window e In the Handling Trigger Channel window select the channels you want the record when the motion detection event occurs then click Apply to save your settings f Click t...

Page 50: ...triggered recording occurs i Select the actions you want to occur then click Apply to save your settings and OK to return to the Motion Detection menu NOTES The Trigger Alarm Output option is not fun...

Page 51: ...menu Go to Menu Manual 2 To enable Manual Record a Select Record on the left menu frame b Click the status button before camera number to change the label from OFF to ON if necessary c Click the icon...

Page 52: ...ow the steps below to configure the record schedule on holiday for that year You may want to have different plan for recording on holidays 1 Enter the Record setting interface Go to Menu Record Holida...

Page 53: ...gs f Click OK to exit the Edit menu 3 Open the Record Schedule settings menu to edit the holiday recording schedule See 5 1 2 Configuring Record schedule on page 36 5 1 6 Configuring HDD Group for Rec...

Page 54: ...to save in this group c Click Apply and then in the pop up message box click Yes to save your settings d Click OK to go to the menu window 6 Repeat the steps above to configure more HDD groups 5 1 7 F...

Page 55: ...ck indicating that the file is locked Similarly unlock files by clicking on the locked icon to show an unlocked padlock b Respond appropriately to the Attention pop up window NOTE File ofrecordinginpr...

Page 56: ...ck mode only recordings made during the previous five minutes on the channel are played Playback by channel 1 Open the Playback menu Go to Menu Playback 2 In the Playback screen select the camera chan...

Page 57: ...lick the entry of the video segment you want to play then click the icon in the Play column 6 In the screen that opens select the camera or cameras you want playback then click OK to continue By defau...

Page 58: ...rame The Playback control panel is shown below The line across the top of the control panel shows the mode that initiated the recording In the example above the entire recording resulted from a normal...

Page 59: ...lower left corner allow you to tag the video segment with a unique name Click the Add Tag icon to open the Add Tag pop up menu then enter a Tag name Tagged videos can easily searched for and retrieved...

Page 60: ...t for example Motion 4 Open the calendar and time pop up windows to select the Start Time and End Time of the timespan you want to search 5 Check the boxes of the cameras associated with the motion se...

Page 61: ...8040 Embedded NVR User Manual 6 Click Search to generate a list of motion detected events 7 Select the video clip from the list then click the Play icon associated with it SECTION 5 RECORD PLAYBACK AN...

Page 62: ...nt video clip click the segment to highlight it then click the associated Play icon 5 2 3 Playback by Tag You can easily search for and play back video files that were tagged 1 Open the Playback menu...

Page 63: ...55 NVR4020 NVR8040 Embedded NVR User Manual 5 Click Search to generate a list of tagged video files SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP...

Page 64: ...arlier in this section See 5 2 1 Playing back video by channel on page 47 7 To open the search result list during video playback move the mouse cursor to the right edge of the screen 8 To playback a d...

Page 65: ...customized tag icon in the lower left corner of the screen during video playback to add a customized tag NOTE You can add up to 64 tags to a single video file Tag management The tag management featur...

Page 66: ...em logs System logs include the following types of entries Alarms events Start stop motion detection start stop tamper detection etc Exception conditions Video loss illegal login HDD full error IP cam...

Page 67: ...59 NVR4020 NVR8040 Embedded NVR User Manual 3 Select a Start Time End Time Major Type and Minor Type SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP...

Page 68: ...with record file and click the playback button to play the file or click the icon in the Details column to see more information about the entry If there is no playback file associated with the log ent...

Page 69: ...ntil the speed changes to Single One click on the playback screen advances playback to the next frame in reverse Click uu to increase the playback speed in reverse 5 2 6 Auxiliary Functions Reverse Pl...

Page 70: ...om 1 Click the magnifier button on the playback control bar to enter Digital Zoom screen 2 Use the mouse to draw a rectangle over the area you want to zoom in on The area can be enlarged up to 16 time...

Page 71: ...k drive to the NVR USB port 2 Open the Export menu Go to Menu Export Normal 3 Check the boxes for the camera channels you want to back up 4 Select the Start Time and End Time of the period when the vi...

Page 72: ...ase option 7 Click the Export button to start the Export The Export window will list the files that were transferred Allow the operation to finish before continuing 8 Check the Export result by playin...

Page 73: ...t menu Go to Menu Export Normal 3 Check the boxes for the camera channels you want to back up 4 Select the Start Time and End Time of the period when the video clips of interest were recorded To chang...

Page 74: ...then click the checkboxes for only those files you want to export 7 Click Export A pop up window will open showing the file structure of your external storage device If your USB device is not shown i...

Page 75: ...ported In the Export window click the file you want to play then click the associated icon in the Play column Note The Player utility player exe will be exported automatically during video file export...

Page 76: ...ple Motion 4 Select the Start Time and End Time of the period when the video clips of interest were recorded To change the time click on the field then select the target date or time from the pop up m...

Page 77: ...ual 6 To watch a video clip in the Motion search result list click highlight the clip you want to watch click Details then in the Event Details window click the icon in the Play column of the file SEC...

Page 78: ...ill open showing the file structure of your external storage device If your USB device is not shown in the Device Name field click the Refresh button NOTE Some USB devices types include the New Folder...

Page 79: ...sociated icon in the Play column Note The Player utility player exe will be exported automatically during video file export 5 3 4 Exporting Video Clips during playback Segments of video recordings can...

Page 80: ...to save 4 Advance the file playback to the end of the segment you want to export then click the Clip icon scissors at the bottom of the screen to mark the end of the clip you want to save 5 Right clic...

Page 81: ...evices types include the New Folder and Format options other types include only an Erase option 8 In the Export window select the directory where you want to copy the files or create a New Folder 9 Cl...

Page 82: ...74 Note The Player utility player exe will be exported automatically during video file export SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP...

Page 83: ...r named admin is provided The admin user is granted all permissions with the system and can create modify and delete other users User Name admin is assigned the default password 12345 To improve syste...

Page 84: ...ote Configuration and only has the local remote playback in the Camera Configuration by default User s MAC Address The MAC address of the remote PC which logs onto the NVR If this option is configured...

Page 85: ...Realizing two way radio between the remote client and the NVR Remote Alarm Control Remotely arming notify alarm and exception message to the remote client and controlling the alarm output Remote Adva...

Page 86: ...ghlighted 3 Click the trash icon to delete the selected user 6 3 Editing a user account 1 Enter the User Management interface Go to Menu Configuration User 2 Select the user to be edited from the list...

Page 87: ...e the password check the Change Password box then enter the new password in the Password and Confirm fields Admin In the Edit User menu for the admin user you can edit only password and MAC address To...

Page 88: ...and DNS Server IP addresses If the DHCP server is available check the Enable DHCP box to automatically obtain an IP address and other network settings from the network DNS server 4 Enter the Internal...

Page 89: ...to view the status of PPPoE connection 7 2 2 Configuring DDNS If your NVR is set to use PPPoE as its default network connection you may set Dynamic DNS DDNS to be used for network access Registration...

Page 90: ...NS website PeanutHull Enter the User Name and Password obtained from the PeanutHull website NO IP Enter the account information in the corresponding fields Refer to the DynDNS settings i Enter Server...

Page 91: ...inutes The default value is 60 min If the NVR is connected to a public network use an NTP server that has a time synchronization function such as the server at the National Time Center IP Address 210...

Page 92: ...en the Network Settings menu Go to Menu Configuration Network 2 Click the More Settings tab to open the More Settings menu 3 Enter the Alarm Host IP address and Alarm Host Port in the appropriate fiel...

Page 93: ...lticastfunctionmustbesupportedbythenetworkswitchtowhichtheNVRisconnected 7 2 7 Configuring RTSP The RTSP Real Time Streaming Protocol is a network control protocol designed for use in communication sy...

Page 94: ...4 Click Apply to save your settings and close the menu 7 2 9 Configuring Email The system can be configured to send an Email notification to all designated users if an alarm event is detected etc an...

Page 95: ...assword The password of sender s Email for SMTP server authentication SMTP Server The SMTP Server IP address or host name e g smtp 263xmail com SMTP Port No The SMTP port The default TCP IP port used...

Page 96: ...ctional network services for data sharing communications etc You can use the UPnP function to enable the fast connection of the device to the WAN via a router without port mapping If you want to enabl...

Page 97: ...changed in other areas of the menu system 1 To open the System Information displays go to Menu Maintenance System Information The Device Info tab includes information about the NVR 2 To view informati...

Page 98: ...ugh system logs 8 2 1 Log Search 1 Open the Log Information screen Go to Menu Maintenance Log Information 2 Select a Start Time End Time Major Type and Minor Type In the example below the search crite...

Page 99: ...No matched log file will appear 4 You can Export the result of the log search click Export choose a log entry with record file and click the playback button to play the file or click the icon in the...

Page 100: ...e prefixed with the date and timestamp in the format YYYYMMDDHHMMSSlogBack txt To export the log file 1 Attach an USB storage device such as a USB flash drive or USB disk drive to the NVR USB port 2 O...

Page 101: ...lect the destination for the file export 7 Select the directory where you want to copy the files or create a New Folder 8 Click the Export button to start the Export Allow the operation to finish befo...

Page 102: ...o restore the earlier configuration 1 Attach an USB storage device such as a USB flash drive or USB disk drive to the NVR USB port 2 Open the Import Export menu Go to Menu Maintenance Import Export Ex...

Page 103: ...the operation to finish before continuing When the export operation is successful an Attention Export succeeded pop up window will open 6 Click OK to close the pop up window NOTE The configuration bac...

Page 104: ...tion file you want to load and then click Import 3 Allow the NVR to fully reboot then use it normally 8 4 Upgrade Firmware You can upgrade the firmware through a local device or remote FTP server You...

Page 105: ...a Connect the local device to the NVR if necessary b Open the Device Name drop down list and select the device that contains the firmware c Click the firmware file you want to load d Click the Upgrade...

Page 106: ...rking mode default route and server port all other configuration parameters are restored to factory default settings To restore the factory default configuration 1 Open the Log Information menu Go to...

Page 107: ...s in the Destination Address field 4 Click the Test button to begin the test for network delay and packet loss The testing result appear in the window If the testing is failed the error message box wi...

Page 108: ...ackup device verify that it is compatible with the NVR Format the backup device if the format is incorrect 4 Click the Export button to start the export 5 When the export is complete click OK Up to 1...

Page 109: ...gs 8 6 5 Checking Network Statistics Use the following procedure to view real time network status of your NVR 1 Open the Network Traffic menu Go to Menu Maintenance Net Detect 2 Click the Network Stat...

Page 110: ...net browser on the compute and enter the IP address of the NVR in the URL field In the example below the IP address of the NVR is 192 168 75 18 2 In the login window enter your User Name and Password...

Page 111: ...g WebComponents exe window opens close the internet browser window then click Save File in the window c Follow the on screen instructions to Run WebComponents exe and install the software d When the s...

Page 112: ...nnel viewing frame configuration with no live view images shown You can Change the viewing screen layout by clicking the multi screen select button and selecting the icon for a 1 screen or a 2 x 2 lay...

Page 113: ...ontrol many Live View functions quickly with the Live View toolbar The function of the toolbar icons are similar to those on the NVR channel viewing frame Start stop all camera recording Previous Next...

Page 114: ...ight frame click the date when the video was recorded then click the Search button Note that in the example above June 14 2013 was selected At the bottom of the screen drag the timeline left or right...

Page 115: ...rs to search for Major and Minor type events and specify the start and end time of the report Log reports can be saved in either text or Excel formats by clicking the Save Log icon 9 5 Remote Configur...

Page 116: ...to those in the embedded NVR Menu system For more information on how to use these options refer to the NVR Menu descriptions in previous sections of this manual After making configuration changes clic...

Page 117: ...e may cause damage to the surface over time Dust can be removed from equipment by wiping it with a soft damp cloth To remove stains gently rub the surface with a soft cloth moistened with a mild deter...

Page 118: ...network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc...

Page 119: ...has not been tampered with e There are no fluorescent lamps in use nearby Q Q Why does the PTZ seem unresponsive A A The RS 485 interface and PTZ controls are not supported on this NVR Q Q Why is ther...

Page 120: ...on the LAN must be added manually through the NVR Camera menus Use the following procedural guidelines installed on the LAN 1 Open the Camera Management menu Go to Main menu Camera Camera a Verify tha...

Page 121: ...f cameras below select a CAMER NO D1 D8 or D1 D4 IP port on the back of the NVR that is that has no camera connected to it For that port entry click the icon in the edit column The Edit IP Camera wind...

Page 122: ...rch h On the User Name and Password lines click the entry fields and use the pop up keyboard to enter the administrative username and password of the camera you want to add Password can contain only n...

Page 123: ...the network information and the password of the camera as needed 6 Click Apply to save the settings and then click OK to close the menu C 2 Configuring customized protocols To use cameras not configu...

Page 124: ...If the network camera does not support sub stream or the sub stream is not needed leave the checkbox empty Type The network camera adopting custom protocol must support getting stream through standar...

Page 125: ...40 Embedded NVR User Manual 9 Select the custom protocol you configured and then enter the IP address user name and password of the camera 10 Click Add to add the camera APPENDIX C ADDING CAMERAS ON T...

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