This manufacturer’s commercial guarantee covers all costs related to restoring
the proven defective product so that it conforms to its original specifications,
through the repair or replacement of any defective part and the necessary labour.
At OBH Nordicas choice, a replacement product may be provided instead of
repairing a defective product. OBH Nordicas sole obligation and your exclusive
resolution under this guarantee are limited to such repair or replacement.
Conditions & Exclusions
OBH Nordica shall not be obliged to repair or replace any product which is
not accompanied by a valid proof of purchase. The defective product may be
returned to the store of purchase.
This guarantee applies only for products purchased and used for domestic
purposes and will not cover any damage which occurs as a result of misuse,
negligence, failure to follow OBH Nordica instructions, or a modification or
unauthorised repair of the product, faulty packaging by the owner or mishandling
by any carrier. It also does not cover normal wear and tear, maintenance or
replacement of consumable parts, or the following:
- using the wrong type of water or consumable
- mechanical damages, overloading
- damages or poor results specifically due to wrong voltage or frequency as
stamped on the product ID or specification
- ingress of water, dust or insects into the product
- scaling (any de-scaling must be carried out according to the instructions for
use)
- damage as a result of lightning or power surges
- damage to any glass or porcelain ware in the product
- accidents including fire, flood, etc
- professional or commercial use
Consumer Statutory Rights
OBH Nordica’s commercial guarantee does not affect the Statutory Rights
a consumer may have or those rights that cannot be excluded or limited, nor
rights against the retailer from which the consumer purchased the product. This
guarantee gives a consumer specific legal rights, and the consumer may also
have other legal rights which vary from Country to Country. The consumer may
assert any such rights at his sole discretion.
TEFAL - OBH Nordica Group AB
Löfströms Allé 5
SE-172 66 Sundbyberg
Phone: +46 8 629 25 00
www.obhnordica.com
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