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14

PROBLEM

POSSIBLE CAUSE

SUGGESTION

Water does 

not dispense.

Dispenser is unplugged.

Plug the dispenser into a grounded 

GFCI power outlet.

Main power supply is off.

Re-establish main power supply.

The lower cabinet door is open.

Close door and allow time for the 

solenoid valve to fill the reservoirs.

Strainers are clogged.

Remove strainers and clean.

Water supply switch is in the wrong 

position.

Make sure that the water supply switch is set to 

the correct water supply position.

Cold water does 

not dispense.

Cooling system switch is OFF.

Turn cooling switch ON.

Too much cold water consumed 

in a short period of time.

Wait 15 minutes for the water to cool.

The ventilation around the

dispenser is insufficient.

Provide at least 15 cm (6 in) of clearance 

on all sides of the dispenser.

System has malfunctioned.

 Turn  off water supply valve and unplug 

the dispenser. Contact dealer.

Water supply switch is in the wrong 

position.

Make sure that the water supply switch is set to 

the correct water supply position.

Hot water does 

not dispense.

Hot water switch is OFF.

Turn hot water switch ON.

Too much hot water has been 

consumed in short period of time.

Wait 15 minutes for the water to heat.

System has malfunctioned.

Turn off water supply valve and unplug 

the dispenser. Contact dealer.

Water supply switch is in the wrong 

position.

Make sure that the water supply switch is set to 

the correct water supply position.

Dispenser is noisy 

during operation.

The dispenser is not level.

Place the dispenser on a level, flat surface.

Dispenser is touching other objects.

Move dispenser away from other objects.

Water leaks from the

water dispense point.

The buttons are stuck down.

Check for foreign objects in the button area.

The water dispense point 

has been damaged.

Contact Oasis Customer Service.

1-800-646-2747

Water is dripping out 

of the dispenser and 

onto the floor.

The hot and/or cold tank drain caps are 

not fastened properly.

Tighten the drain cap. 

If the seal inside the drain cap is torn 

or damaged then replace with a new one.

The hot or cold water tank is leaking.

Turn off water supply valve and unplug 

the dispenser. Contact dealer.

The water being 

dispensed has 

a strange taste.

This is not uncommon 

with new dispensers.

The taste usually goes away after 

the first several gallons have been used.

Dispenser requires cleaning.

Clean the waterways.

(See CLEANING AND MAINTENANCE)

Filter is old or water supply is tainted.

Replace filter and check water supply line for 

taste.

TROUBLESHOOTING  (BOTTLE-LESS)

Summary of Contents for MAXXFILL FLEX

Page 1: ...User Guide Please read this instruction manual before using your water dispenser CONVERTIBLE BOTTOM LOAD POU HOT AND COLD WATER DISPENSER MODEL BXM1SHS By MAXXFILL FLEX...

Page 2: ...OPERATION pg 6 PREPARING THE COOLER FOR BOTTLE LESS POU DISPENSE pg 7 8 ADDING FILTRATION pg 9 CLEANING AND MAINTENANCE pg 10 12 TROUBLESHOOTING pg 13 14 This device complies with Part 15 of the FCC R...

Page 3: ...ologically safe bottled water Keep your dispenser in a dry place away from direct sunlight Do not use this dispenser outdoors Never put anything flammable close to the dispenser Leave a minimum cleara...

Page 4: ...AND CAP COLD TANK DRAIN VALVE AND CAP POWER CORD LOWER CABINET DOOR WATER BOTTLE NOT INCLUDED WATER BOTTLE CAP WITH SIPHON TUBE WATER IN BULKHEAD CONDENSER COILS TECHNICAL SPECIFICATIONS PRODUCT DIAGR...

Page 5: ...CTRICAL OUTLET AND THAT BOTH THE COOLING SYSTEM AND HOT WATER SWITCHES ARE OFF 1 Open the lower cabinet door 2 Place full water bottle on floor in front of the dispenser Remove the plastic cap from th...

Page 6: ...or lower the siphon tube to the proper depth into the bottle Fig 2 The water dispenser has 3 indicator lights on the front panel When the indicator light is on the dispenser has finished chilling wate...

Page 7: ...emove the plug and insert the water source tubing 1 4 into the bulkhead Ensure the water line is secure PREPARING THE WATER SYSTEM FOR USE AS A BOTTLE LESS POU WATER DISPENSER WATER TUBE CONNECTION DI...

Page 8: ...tanks 4 Once the solenoid valve has stopped place a container under the water dispense point and press the hot water dispense button until water flows freely 5 Turn ON both the cooling system and hot...

Page 9: ...has the option to be fitted with various filtration options not included 1 Turn off the water supply and then dispense water into a cup to relieve pressure Unplug the unit 2 Insert the filter mountin...

Page 10: ...supply switch to BOTTLE during this procedure 4 Drain the cold reservoir by placing a container under the water dispense point and pressing the cold dispense button until water stops flowing Discard...

Page 11: ...to avoid the risk of scalding This will empty the heated water from the tank and replace it with cool water 11 Draining the Reservoirs IMPORTANT UNPLUG THE DISPENSER BEFORE PERFORMING THIS PROCEDURE 3...

Page 12: ...ir drain 5 Remove the cold tank drain cover then unscrew the drain cap Ensure that your container is directly 4 Place a container beneath the cold tank drain valve on the back of the dispenser Note It...

Page 13: ...umed in short period of time Wait 15 minutes for the water to heat System has malfunctioned Remove water bottle and unplug the dispenser Contact dealer Dispenser is noisy during operation The dispense...

Page 14: ...ait 15 minutes for the water to heat System has malfunctioned Turn off water supply valve and unplug the dispenser Contact dealer Water supply switch is in the wrong position Make sure that the water...

Page 15: ...15...

Page 16: ...Columbus OH 43235 CONVERTIBLE BOTTOM LOAD POU HOT AND COLD WATER DISPENSER www oasiscoolers com 1 800 646 2747 OASIS is a registered trademark of LVD Acquisition LLC dba Oasis International 2021 LVD...

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