14
PROBLEM
POSSIBLE CAUSE
SUGGESTION
Water does
not dispense.
Dispenser is unplugged.
Plug the dispenser into a grounded
GFCI power outlet.
Main power supply is off.
Re-establish main power supply.
The lower cabinet door is open.
Close door and allow time for the
solenoid valve to fill the reservoirs.
Strainers are clogged.
Remove strainers and clean.
Water supply switch is in the wrong
position.
Make sure that the water supply switch is set to
the correct water supply position.
Cold water does
not dispense.
Cooling system switch is OFF.
Turn cooling switch ON.
Too much cold water consumed
in a short period of time.
Wait 15 minutes for the water to cool.
The ventilation around the
dispenser is insufficient.
Provide at least 15 cm (6 in) of clearance
on all sides of the dispenser.
System has malfunctioned.
Turn off water supply valve and unplug
the dispenser. Contact dealer.
Water supply switch is in the wrong
position.
Make sure that the water supply switch is set to
the correct water supply position.
Hot water does
not dispense.
Hot water switch is OFF.
Turn hot water switch ON.
Too much hot water has been
consumed in short period of time.
Wait 15 minutes for the water to heat.
System has malfunctioned.
Turn off water supply valve and unplug
the dispenser. Contact dealer.
Water supply switch is in the wrong
position.
Make sure that the water supply switch is set to
the correct water supply position.
Dispenser is noisy
during operation.
The dispenser is not level.
Place the dispenser on a level, flat surface.
Dispenser is touching other objects.
Move dispenser away from other objects.
Water leaks from the
water dispense point.
The buttons are stuck down.
Check for foreign objects in the button area.
The water dispense point
has been damaged.
Contact Oasis Customer Service.
1-800-646-2747
Water is dripping out
of the dispenser and
onto the floor.
The hot and/or cold tank drain caps are
not fastened properly.
Tighten the drain cap.
If the seal inside the drain cap is torn
or damaged then replace with a new one.
The hot or cold water tank is leaking.
Turn off water supply valve and unplug
the dispenser. Contact dealer.
The water being
dispensed has
a strange taste.
This is not uncommon
with new dispensers.
The taste usually goes away after
the first several gallons have been used.
Dispenser requires cleaning.
Clean the waterways.
(See CLEANING AND MAINTENANCE)
Filter is old or water supply is tainted.
Replace filter and check water supply line for
taste.
TROUBLESHOOTING (BOTTLE-LESS)
Summary of Contents for MAXXFILL FLEX
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