Troubleshooting and Treatment
During operations, if there is any error, please check the following table for
common troubleshooting options before calling for service. Below are common
errors and the checks to perform
www.NutriChefKitchen.com
6
After connecting the power
and pressing the “Power”
key, the appliance has no
response
Is there power supply in the
outlet?
Use after resuming the
electricity
Is there plug connected firmly?
Check the root cause
carefully. If the problem can’t
be fixed, please contact
service center for checking
and repairs.
Is the fuse broken down?
Induction Cooker sends out
“Beep” Sound
Has a cookware been placed on the
surface? Is the cookware induction
compatible?
Place cookware. Check if the
cookware is induction
compatible.
Is the cookware placed on the
center of the heating zone?
Place the cookware at the
center of defined heating
zone
Is the cookware bigger than 12cm?
Use cookware with diameter
within 12-26cm
No Operation during the
heating being in use
Is the cookware empty or the
temperature too high?
Please check whether the
appliance is being misused
Is the air intake/exhaust vent
clogged or dirt has accumulated
Remove the dirt clogging
the air intake/exhaust vent.
Operate the appliance again
after cooling down.
Is the cooker working over 2 hours
without any external instruction?
Reset cooking modes or use
timer function
Without Cookware or Incompatible
cookware used
When showing error signal
E0, E3, E5, please check
whether the cookware is
induction compatible or not?
Or switch on the appliance
again after it is cooled down
naturally. When Show E1, E2,
E4, E6, please contact service
center for checking and
repairs
Error codes occur E0
Low-Voltage
Error codes occur E1
High-Voltage
Error codes occur E2
Top plate Overheat
Error codes occur E3
Top Plate Sensor Open Circuit
Error codes occur E4
IGBT Overheat
Error codes occur E5
Top Plate Sensor Short Circuit
Error codes occur E6
ERROR SCENARIO
CHECK POINTS
REMEDY
