NSK EDD Megatorque Motor, User Manual, Page: 339 / 398

10. Maintenance
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10.6. Warranty Period and Covering Range
10.6.1. Warranty Period

The warranty period is either one year from delivery or 2 400 hours of operation, whichever comes first.
10.6.2. Limited Warranty

The warranty is limited to the products supplied by NSK Ltd.

The defective products will be repaired free of charge within the applicable warranty period.

Repairs after the expiration of the applicable warranty period will be subject to payment.
10.6.3. Immunities

The product is not warranted in one of the following cases even within the warranty period:

Failure of the unit due to installation and operation not in accordance with the instruction
manual specified by the supplier.

Failure of the unit due to improper handling and use, modification and careless handling by the
user.

Failure of the unit due to the causes other than those attributable to the supplier.

Failure of the unit due to modification or repair that is conducted by a person(s) or party (ies)
other than the supplier.

Other types of failures due to natural disasters and accidents (causes not attributable to the
responsibility of the supplier).

Damages induced by a failure of the supplied unit are not covered.
10.6.4. Service Fee

Prices of goods do not include any applicable service charges, such as the dispatching of engineers.

Startup or maintenance services that require the dispatching of engineers are subject to payment even
during the applicable warranty period.

Service charges will be invoiced in accordance with the supplier’s standard service charge list.
10.6.5. Notice for discontinuity of the Product and Duration of Support

We will notify you at least 1 year prior to the discontinuity of the product. The duration of support will be
five years after the discontinuity of the product.
10.6.6. Application to special uses

This product is intended for general industrial use. It was not designed or manufactured for uses that may
pose serious risk to people’s lives or property. It cannot be adapted for special uses such as nuclear
control, explosive/corrosive/poisonous material handling devices, safety devices, and their systems.

Please contact NSK Ltd. in advance before using this product for aeronautical devices, transport devices,
and medical devices.

While this product is manufactured under strict quality controls, NSK recommends that an appropriate
safety device be installed when used with equipment that could cause serious accidents or damage in the
event of product failure.