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NRG Systems SymphoniePRO, User Manual

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SymphoniePRO User Manual 
Rev. 8 

[email protected] | Page 120 

11 January 2018 

APPENDIX B | TROUBLESHOOTING GUIDE 

The SymphoniePRO logger and SymphoniePRO Desktop Application software provide numerous tools including 
Recent Events, Logs, and Exports to assist in troubleshooting any issues with the logger or iPack or with 
interactions between the logger and SymphoniePRO Desktop Application software.  

Logs 

Application Log 

The Application Log provides a detailed history of activities performed using the SymphoniePRO Desktop 
Application. This includes actions such as downloading files, importing files, connections, and firmware updates. 
The Application Log can be viewed in Notepad by selecting View Application Log from the File menu or by 
clicking the View Log File link after actions such as downloading files or importing data. A new log is created 
each time you start the SymphoniePRO Desktop Application. Logs are saved with the format 
SymPRO_Desktop_YYYY-MM-DD_HH.MM.log and are stored in the Logs Path location defined in Settings (File 
menu). 

 

Communication Log 

The Communication Log can be accessed by choosing Save Communication Log from the Help menu. The 
Communication Log contains a detailed history of the SymphoniePRO Desktop Application’s communications 
with loggers and iPacks. The file is in a compressed format that can be sent to  NRG Systems for troubleshooting 
analysis. Logs are saved with the format SymPRO_Desktop_CommHist_YYYY-MM-DD_HH_MM_SS.log and are 
stored in the Logs Path location defined in Settings (File menu). 

Summary of Contents for SymphoniePRO

Page 1: ......

Page 2: ...SymphoniePRO User Manual Rev 8 support nrgsystems com Page 2 11 January 2018 SymphoniePRO User s Manual Copyright 2018 NRG Systems ...

Page 3: ...Installing P SCMs 22 2 1 7 iPack 22 2 18 Related Hardware Accessories 24 2 2 SYMPHONIEPRO DESKTOP APPLICATION OVERVIEW 24 2 2 1 SymphoniePRO Desktop Application 24 2 2 2 Network Considerations 27 CHAPTER 3 PRE INSTALLATION PREPARATION 28 3 1 CONFIGURING THE LOGGER 29 3 1 1 Memory 30 3 1 2 Data Retrieval 31 3 1 3 Site 32 3 1 4 Location 32 3 1 5 Configuration 33 3 1 6 Security 34 3 2 CONFIGURING LOG...

Page 4: ...ALLING SYMPHONIEPRO IPACK IN SHELTER BOX 66 4 3 1 Installing Hanging Bracket 66 4 3 2 Mounting Shelter Box to Tower 66 4 4 PV PANEL MOUNTING 69 4 5 SENSOR CONNECTIONS 72 4 5 1 WIRING SEQUENCE 73 4 5 2 CONNECTION DIAGRAM 75 4 5 3 INSTALL IN SHELTER BOX 79 4 5 4 CONNECTING WIRING PANEL TO LOGGER 79 4 5 5 CONNECTING PV PANEL TO IPACK 80 4 6 LOGGER START UP 80 4 6 1 CHECKING LOGGER STATUS 80 4 6 2 CHE...

Page 5: ...NDIX A GLOSSARY 115 APPENDIX B TROUBLESHOOTING GUIDE 120 LOGS 120 EXPORTS 121 EVENT AND ERROR CODES 124 APPENDIX C COMMUNICATIONS OPTIONS 130 C 1 SYMPHONIE IPACK OPTIONS 130 C 2 CONFIGURING SYMPHONIEPRO METLINK LOGGER INITIATED 132 C 3 CONFIGURING SYMPHONIEPRO FOR METLINK LOGGER LISTENING 135 C 4 LOGGER INITIATED EMAIL CONNECTIONS 138 APPENDIX D INSTALLING A SIM CARD IN IPACKGPS 140 IPACKGPS GSM 1...

Page 6: ...LE 169 APPENDIX I WARRANTY 171 SENDING ITEMS FOR REPAIR 171 International Customers 171 US Customers 172 APPENDIX J TECHNICAL SPECIFICATIONS 173 APPENDIX K REFERENCES 181 APPENDIX L DECLARATION OF CONFORMITY 183 APPENDIX M SYMPHONIEPRO TEXT FILE FORMATS 184 APPENDIXN SYMPHONIEPRODESKTOPSCRIPTINGAND 201 RUNNING SYMPHONIEPRO DESKTOP FROM THE COMMAND LINE 201 APPENDIX O SYMPHONIEPRO DESKTOP UTILITIES...

Page 7: ...ear on the SymphoniePRO logger display Caution This style is used to warn users of a potential danger either to themselves or to the equipment or data Note This style is used to indicate a tip or an important note such as a significant difference from Symphonie PLUS PLUS3 systems This symbol is used to represent tool tips in the SymphoniePRO Desktop Application Putting your cursor over the symbol ...

Page 8: ...et the most from your NRG product If you have questions about your NRG product first look in the product documentation or the Knowledge Base or Technical Forum in the Technical Services section of the NRG Systems website www nrgsystems com technical support If you cannot find the answer contact your salesperson or NRG Systems Technical Support for assistance using the information below Customer su...

Page 9: ...for complex scientific studies Data intervals are time stamped with the beginning time of each interval and are written to the internal Flash memory If an SD card is installed the data will also be stored on the SD card Addition of an iPack allows flexible options for data transfer through remote MetLink connections or standard email services MetLink is a proprietary protocol optimized for NRG log...

Page 10: ... generating ASCII data files Features of the SymphoniePRO Data Logger System The SymphoniePRO logger is a 26 channel or 16 channel data logger optimized for renewable energy resource assessment SymphoniePRO and its accompanying iPack are designed to be easy to install and reliable in any climate Data The SymphoniePRO Data Logger complies with industry standards such as IEC61400 12 1 with features ...

Page 11: ...a Modbus as well as e mail and or MetLink Loggers with any Symphonie iPack kit allow remote changes to sensor configuration and communication parameters via MetLink SymphoniePRO Desktop Application allows pre installation programming of iPackGPS or iPackACCESS and SymphoniePRO loggers through USB The configuration file contains all the parameters for both the iPack and the logger Communication and...

Page 12: ...ovides accurate and reliable timestamping when the logger is powered up Physical Wiring panel has large easy to wire connection points Convenient plug and play SymphoniePRO Signal Conditioning Modules P SCMs are pre configured for additional sensors SymphoniePRO uses industrial grade non volatile Secure Digital SD Cards for data storage The 4 line x 20 character display is easy to read and provide...

Page 13: ...temperatures Make sure that all cables are securely fastened to the tower so they do not flap in the wind If your site is at high latitude and your logger has many sensors connected consider using an external power supply If the equipment will be exposed to high salinity use protective grease or other dielectric agent on terminals and ground connections ...

Page 14: ...liar with the system before going to the installation site The following sections describe the things you should do prior to installation 2 1 1 Unpacking Your SymphoniePRO Confirm that you have received all components by comparing your order to the packing list included with your shipment Immediately contact NRG Systems if any of the components are missing Caution Do not remove the SymphoniePRO lo...

Page 15: ...D cell batteries primarily function as backup batteries for all logging functions in the event that the iPack is removed or loses power Caution An iPack should be used even in the case where communications are not required The Power Only iPack is recommended for this application It is recommended that high quality alkaline batteries are used such as Energizer or Duracell and they should be changed...

Page 16: ...n settings will be retained Note that a reset can also be initiated by the built in watchdog in response to an ESD electrostatic discharge event When an iPack is connected to a logger with no D cells this will also initiate a reset The iPack provides auxiliary power to the logger and therefore powers it up in the absence of D cells SD Card Slot The SD card is inserted vertically in the SD card slo...

Page 17: ... 9 Counter N A 10 Counter N A 11 Counter N A 12 Counter N A 13 Analog 2 5V or 5V EXC 14 Analog 2 5V or 5V EXC 15 Analog 2 5V or 5V EXC 16 Analog 5V or 12V EXC 17 Analog 5V or 12V EXC 18 Analog 5V or 12V EXC N A 19 Analog 5V or 12V EXC N A 20 Analog P SCM 21 Analog P SCM 22 Analog P SCM 23 Analog P SCM N A 24 Analog P SCM N A 25 Analog P SCM N A 26 Analog P SCM N A COM A RS 485 N A COM B RS 485 N A...

Page 18: ...eck your logger serial number and manufacture date prior to ordering a 16 Channel Wiring Panel Caution Wiring Panels for Symphonie SymphoniePLUS and SymphoniePLUS3 loggers are NOT compatible with the SymphoniePRO logger do not connect these older generation wiring panels to a SymphoniePRO logger SymphoniePRO 26 Channel Wiring Panel The 26 Channel Wiring Panel item 8150 connects to the logger using...

Page 19: ... rain buckets A 12 V excitation is available for each channel Signal type can be pulse or coil and an internal pull up resistor can be turned on for reed switch signals Channels 8 and 9 can be configured to accept high frequency sine wave signals Analog 2 5 V or 5 V Excitation Channels 13 15 Channels 13 through 15 accept input signals from 0 to 5 V and are ideal for wind direction vanes and NRG te...

Page 20: ... LP02 SR11 SR12 SR20 DR02 FR Kipp and Zonen CMP3 CMP6 CMP10 CMP11 Campbell NR Lite2 9129 P SCM 9129 0 to 160µA Input No EXC Current None Li Cor 200SZ 9130 P SCM 9130 0 to 5V Input Pulsed 5V EXC Single Ended Voltage 5 V Pulsed NRG 110S 9131 P SCM 9131 0 to 5V Input Pulsed 12V EXC Single Ended Voltage 12 V Pulsed NRG BP20 9132 P SCM 9132 0 to 5V Input Constant 12V EXC Single Ended Voltage 12 V Const...

Page 21: ...ece of grounded earthed metal before touching the logger to avoid a potentially damaging electrostatic discharge ESD to the logger 2 1 5 Installing D Cell Batteries Open the logger enclosure and remove the battery cover by loosening the three thumbscrews Tip Write the installation date of the D Cell on each battery Insert two fresh D cell batteries one at a time into the battery holders with the p...

Page 22: ...LUS and SymphoniePLUS 3 loggers are NOT compatible with SymphoniePRO nor are SymphoniePRO P SCMs compatible with Symphonie SymphoniePLUS or SymphoniePLUS3 loggers Note Before inserting a P SCM in the appropriate slot be sure to grasp the grounding post on the wiring panel to prevent a potentially harmful electrostatic discharge The P SCM has a metal strip on the top edge to facilitate grounding wh...

Page 23: ...an one day the GPS will be activated according to that schedule If the current location reported by the GPS is more than 200 meters from the last stored position the logger updates the location information and creates an entry in the event log The GPS is also used to sync the logger clock if it is selected as a Time Service in the logger configuration iPack Types The following iPackGPS models can ...

Page 24: ...vide data summary reports SymphoniePRO Desktop Application is a 32 bit application that runs on Windows 7 Windows 8 or Windows 10 operating systems The installer typically installs all files needed to run the software In some Windows 8 and Windows 10 installations the target machine may need a Windows Update so be sure that your network policies allow for some external components to be installed b...

Page 25: ...sortable by column Right clicking on any Project site in the Fleet View list provides the option to edit remote connection settings view site information delete the site refresh the site list hide the map or display times using the PC s local time time zone instead of the site s local time zone The File Options and Help menus appear in the upper right corner of the Home screen along with buttons t...

Page 26: ...nfigure automated actions to be performed during the next MetLink connection such as upgrading firmware retrieving files and importing retrieved files into the database The Timeline screen is used for tracking and editing sensor histories viewing logger events and communication logs The Reports screen allows generation of exportable and printable reports based on the site data The Instruments sect...

Page 27: ...per right corner of the page A Save All button saves all changes made withinn the Instruments tabs To discard changes made in the Instruments tabs click the Discard All button 2 2 2 Network Considerations You may need to consult with your organization s IT staff regarding network requirements and firewalls The user must have administrative privileges in order to perform the software installation H...

Page 28: ...E INSTALLATION PREPARATION This chapter provides an overview of the hardware and software you will use to prepare your SymphoniePRO system for installation in the field Relevant operational details are provided to help you optimize the system and its communications for your site and project ...

Page 29: ...Appendix C for more details on upgrading pre version 60 iPackGPS or pre version 06 iPackACCESS firmware Once connected with SymphoniePRO Desktop Application iPack firmware can be updated to the latest version compatible with the SymphoniePRO logger SymphoniePRO iPack firmware will have a version number in the format NN NN NN ifw 3 1 Configuring the Logger Logger settings are configured in the Logg...

Page 30: ...t will overwrite the oldest internally stored data first circular buffer The time it takes to fill the internal memory varies depending on the number of installed sensors the selected averaging interval and whether or not raw data files are being recorded Note An SD card installed in the SymphoniePRO logger can provide redundant data backup Industrial rated 512 MB and 2GB SD cards are sold separat...

Page 31: ... enabled and 1 Hz sample data are collected for all channels the internal memory will be filled in about 18 hours and a 2 GB SD card will be filled after approximately 220 days Caution When collecting 1 Hz sample data the logger will be creating and transferring very large files relative to those from previous model NRG data loggers Please be sure to budget for any 1 Hz sample data collection in y...

Page 32: ... Windy Solar Farms Units SI metric units of measure can be selected for displaying measurements on the logger s screen 3 1 4 Location Description A site location description of up to 20 characters can be entered This is used to provide a brief description of the site location such as Springfield VT USA Latitude Enter latitude in decimal degrees rather than degrees minutes seconds Format will look ...

Page 33: ...support documentation and downloads software downloads Serial Number The SymphoniePRO logger has a unique 9 digit serial number that is embedded in its microprocessor Model The model number of the SymphoniePRO logger is 8206 Ref Time Ref Time is the PC clock s current time displayed in the logger s local time zone selected in the Location box Pressing the Set Clock button will update the logger s ...

Page 34: ...a as it s written to the file before it s transferred to the user A Data Encryption Password of up to 20 alphanumeric characters and at least 1 character in length can be enabled by setting a Data Encryption Password in SymphoniePRO Desktop Application s Logger screen To decrypt imported data the same Data Encryption Password must be set in the site file from the Site Utilities screen It must also...

Page 35: ...tional feature intended only for use by those for whom logger theft is a serious risk Once access to the site via SymphoniePRO Desktop Application has been obtained through use of the existing logger access PIN the logger access PIN can be changed using the Set and Disable buttons however a USB connection between the logger and SymphoniePRO Desktop Application is required With a logger access PIN ...

Page 36: ...this screen will be displayed when MetLink communication with the logger is attempted Caution Failure to enter the correct Logger Access PIN within 8 attempts will lock access to SymphoniePRO for approximately 2 days and there is no way to defeat the lockout use caution MetLink Authentication In addition to the user selected security features described above each MetLink connection utilizes authen...

Page 37: ...saved using the Save All button or discarded using the Discard All button shown only when changes are detected Clicking the Load from Logger button restores the original settings without saving any changes 3 2 1 Live Data Once the logger channels are configured sensors are connected and a connection remote MetLink or USB MetLink is established the Live Data button can be used to toggle the live da...

Page 38: ...l Type The SymphoniePRO logger has a selectable Statistical Reporting Period of 1 2 5 10 15 30 or 60 minutes There is also a selection for choosing a 16 channel or 26 channel wiring panel If you choose the 16 Channel Wiring Panel the Application will shut off the 10 unused channels and only display the 16 channels Note The 16 Channel Wiring Panel selection maintains the same logger channel numbers...

Page 39: ...h to retrieve the data remotely Counter channels are compatible with anemometers and totalizer type sensors and the type being used is defined in the Channel Type drop down menu For example when selecting NRG Class1 from the Load From Defaults list the Channel Type is set to Anemometer The Analog 2 500 V or 5 V Excitation channels are compatible with wind vanes and other analog type sensors A Chan...

Page 40: ... NRG 40C or NRG Class 1 anemometer and the PC you are using is connected to the Internet the calibration report for the sensor will automatically be downloaded into a Calibration Reports folder After the calibration report is downloaded a link to it will appear below the Serial Number field The Height of the sensor should be entered in meters above ground level The Boom Bearing field indicates the...

Page 41: ...or and Offset values are entered in SI units 3 2 4 Signal Type or Excitation Signal Type and Excitation settings are automatically populated when selecting a sensor from the drop down list Do not change these settings unless you are certain that you are using a sensor that requires a different setting from the default Signal Type choices for counter channels include Coil and Pulsed When Pulsed is ...

Page 42: ...o Off On or Pulsed and the Voltage can be set to either 2 5 V 5 V or 12 V depending on the channel For Analog P SCM channels the appropriate SymphoniePRO Signal Conditioning Module P SCM must be selected from the drop down menu The P SCM selection automatically sets the appropriate logging mode for the channel ...

Page 43: ...s screen SymphoniePRO offers several options for remote MetLink connections Refer to Appendix C to review the different connection types and choose what s appropriate for your situation The Load from Logger button retrieves and displays current settings in the iPack The Save to Logger button saves all settings on the Schedules screen to the iPack ...

Page 44: ...SymphoniePRO User Manual Rev 8 support nrgsystems com Page 44 11 January 2018 The Display iPack Status button shows the iPack s current status ...

Page 45: ...y Setting the connection frequency to Disabled will prevent the logger from attempting a MetLink Logger Initiated connection and attempts to initiate a connection from the logger s keypad will be ignored Time Logger Local The Time field allows the user to select the time of day at which the connection will occur Time can be edited as needed and does not need to be at the top of the hour If unable ...

Page 46: ... 65535 The default port is 30406 Consult your network administrator to choose a port not already in use Test Clicking the Test button tests the connection between SymphoniePRO Desktop Application and the Primary Host on the designated port number Secondary Host Name The secondary host name is optional The secondary host name will be in a format similar to host companyABC com If left blank the logg...

Page 47: ...an be initiated any time within the scheduled Listening period and the connection will continue until manually disconnected or after the duration described above For example if you connect 1 minute before the listening period ends the connection will be maintained until you disconnect or the session times out as described above Closing SymphoniePRO Desktop Application closes all MetLink connection...

Page 48: ...s 4 days 5 days 6 days or weekly Setting the email frequency to Disabled will prevent the logger from attempting to email data files and attempts to initiate an email from the logger s keypad will be ignored Time The Time field allows the user to select the time of day at which emails will be sent Time can be edited as needed and does not need to be at the top of the hour If unable to connect succ...

Page 49: ... data files This field can be left blank CC Email 2 The CC Email 2 address is another email address to which the logger will send data files This field can be left blank Subject Line The Subject Line is the subject line of the email that you receive from the logger and may contain letters numbers and other symbols It should be descriptive of the email contents such as Windy Hills Site 12345 Sympho...

Page 50: ...ttings in the iPack Some types of iPacks do not require entries in all fields and therefore some fields will be left blank The Save to iPack button saves all settings on the iPack screen to the iPack The Display iPack Status button shows the iPack s connection type and current status Note that it may take up to 15 seconds to establish communication with the modem Note that Modem Status and Network...

Page 51: ...upport nrgsystems com Page 51 11 January 2018 The image below shows the iPack screen when the SymphoniePRO is connected to an iPackACCESS 3 4 1 Modem Status iPackGPS only State The State field indicates the current state of the modem ...

Page 52: ...t in order to make changes to the cellular band Carrier The Carrier field identifies the wireless carrier currently in use or assigned as the only carrier permitted to be used by the modem This field is hidden for types of iPacks for which the carrier can t be set to alternative carriers Set Pressing the Set button brings up a list of available wireless carriers in the area permitted to be used by...

Page 53: ...ndlinx APN nrg windlinx com SIM PIN iPackGPS GSM iPackGPS 3G only Security PINs are sometimes required by service providers This option is only available for GSM iPacks Dial String iPackGPS only The Dial String field is automatically populated based on the type of iPack being used GSM iPacks require a dial string of 99 1 and CDMA iPacks require a dial string of 777 Do not change these values BGAN ...

Page 54: ...ary DNS Server is left open Do not change this field unless your ISP requires a specific DNS server 3 4 4 Configuration Serial Number The serial number shown in the Configuration section of the iPack screen is the serial number of the iPack Model The model of iPack e g 2G GSM 3G GSM CDMA DoCoMo ACCESS is indicated here Firmware Version The firmware version indicated on this screen refers to the iP...

Page 55: ...6110 Positive numbers are used for northern latitudes negative numbers are used for southern latitudes Longitude Longitude is shown in decimal degrees rather than degrees minutes seconds Format will look like 73 1100000 Positive numbers are used for eastern longitudes negative numbers are used for western longitudes Elevation Elevation of the site above sea level in meters Satellites This field di...

Page 56: ...ger Once the SymphoniePRO logger and iPack are programmed settings can be reviewed on the logger s display using the Measurements Functions and Configuration menus and their sub menus as described below Shown along the bottom of the logger s display are the date time 12 V analog sensor current and icons indicating iPack communication activity communications to or from the logger SD card status and...

Page 57: ...l information such as sensor type serial number transfer function 3 5 2 SymphoniePRO Logger Functions Menu The SymphoniePRO logger s Functions menu Home 2 provides access to several SymphoniePRO logger and iPack functions through the logger s keypad Functions include viewing the logger and iPack status diagnostics GPS connections initiating a test data transmission Connection Test and reviewing re...

Page 58: ... 3 4 will reboot the logger iPack If no iPack is connected or if a connected iPack has a dead battery no i icon will be displayed and iPack unavailable will be shown on the logger s screen If an iPack is connected and powered up the iPack activity icon will show on the logger s display to indicate the iPack is on If the iPack is idle or powered off going to the iPack menu Home 2 2 will initialize ...

Page 59: ...ake a few minutes to establish a connection The logger screen will update with the status of the connection End the test by shutting down the iPack Home 2 2 3 To test the MetLink Listening Connection from the logger go to MetLink Listen Home 2 2 1 3 The logger will enter MetLink Listening mode and will accept connections from a PC Information on initiating a MetLink Listening connection in Symphon...

Page 60: ...rrent modem activity the antenna signal strength the cellular band and the carrier On the iPackACCESS the Ethernet Status screen displays the connection status and connection type e g Full Duplex or Half Duplex The Network Status screen displays the IP address assigned to the iPack whether a static or dynamic IP and the DNS server The MetLink Status screen displays the iPack s current MetLink acti...

Page 61: ...f a laptop running SymphoniePRO Desktop Application is not available The logger s Configuration menu is structured like the Instruments section of the Desktop Application software and provides the same settings information found on the Logger Channels Schedules and iPack screens in the software Within the Configuration menu selecting a number on the keypad and then using the arrow keys allows navi...

Page 62: ...ebsite in the Technical Services section under Software Downloads http www nrgsystems com technical support software Why It Is Important Office testing your SymphoniePRO system prior to installation in the field will save you time and money Communication capabilities rely on perfect coordination between device programming and accounts in addition to ISP and network firewall settings if these are n...

Page 63: ... the number of clients will go back to 0 If the system is set up to send data via email use Email No File Home 2 2 1 5 or Email One File Home 2 2 1 6 to verify that the modem and email functions are working well Initiate Primary Home 2 2 1 1 verifies that the logger can connect to the assigned IP address behind your company s firewall and communicate with SymphoniePRO Desktop Application MetLink L...

Page 64: ... of a SymphoniePRO data file is variable depending on how much data is being collected The maximum file size is 128 kb If the logger is collecting more than 128 kb of data per day it will break the day s data into multiple files For example if Stats Samples is selected to collect one second data on a particular channel the amount of data being stored will increase greatly pushing the data recorded...

Page 65: ...r grounding post nut o electrical tape o small flat blade NRG screwdriver included with logger for sensor wires o Phillips head screw driver for PV terminals o 5 16 inch open end wrench o drill to tighten hose clamps optional o tin snips to cut excess hose clamp optional o plumbers putty or similar product for sealing shelter box wire pass throughs optional 4 2 Site Grounding Recommendations Revie...

Page 66: ...nut driver to connect the hanging bracket to the back of the iPack so that the wider parts of the bracket holes are oriented down and the sides of the bracket extend away from the iPack rather than towards it 4 3 2 Mounting Shelter Box to Tower The shelter box is shipped with mounting screws that hold the hanging bracket and wiring panel Also included are some adhesive metal disks to stick on the ...

Page 67: ...om the tower above it The shelter box should be mounted in a location that is easy to access and at a height above maximum annual snow accumulation For tilt up towers you must also consider its position when the tower is tilted down and when the gin pole is in use It may be easiest to mount the shelter box after the tower is tilted up and then install the wiring panel It is recommended that you fi...

Page 68: ...ck of the shelter box Wrap the band clamps around the tower and secure with a 5 16 hex nut driver A drill with a driver attachment will speed up the band clamp tightening process Then hang the wiring panel in the shelter box by inserting the shelter box s 4 lowest mounting screws through the holes in the wiring panel bracket sliding it to the left and then tightening the screws to secure it ...

Page 69: ...ent will speed up the band clamp tightening process Then hang the wiring panel in the shelter box by inserting the shelter box s 4 lowest mounting screws through the holes in the wiring panel bracket sliding it to the left and then tightening the screws to secure it 4 4 PV Panel Mounting SymphoniePRO s 15 Watt PV panel and mounting bracket NRG part 9112 for tubular towers NRG part 9111 for lattice...

Page 70: ...SymphoniePRO User Manual Rev 8 support nrgsystems com Page 70 11 January 2018 Attach the mounting bracket to the back of the PV panel using the 4 small screws Mounting bracket Angle bracket ...

Page 71: ...e bracket and insert one of the long bolts Add a washer and nut to the other end and tighten using a 7 16 wrench Adjust the PV panel s mounting bracket angle according to latitude to optimize solar radiation and shedding of snow and ice and install the second bolt in the holes to set the desired angle Add a washer and nut to the other end and tighten using a 7 16 wrench When installing the PV pane...

Page 72: ...the internal iPackGPS battery Grounding Post Do connect to wiring panel grounding post Do NOT leave disconnected or connect other wires such as shields This terminal will help provide protection from electrostatic discharge for the iPackGPS and logger 4 5 SENSOR CONNECTIONS When using the SymphoniePRO 26 wiring panel it is recommended that you first install the wiring panel in the shelter box and ...

Page 73: ...nsors to the wiring panel first may make installation easier Connect sensor wires to the field wiring panel according to the connection diagram see below using the following sequence for each sensor 1 Touch the shield wire to the wiring panel s grounding post and connect it to the SHD shield terminal 2 Connect the sensor ground wire typically black wire of the sensor to the GND terminal of the app...

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Page 79: ...4 Connecting Wiring Panel to Logger For the SymphoniePRO 26 wiring panel connect the 62 pin cable assembly connector to the logger It should be securely screwed down using the thumb screws Protect the pins by aligning the connector well before inserting and avoid plugging in the connector at an angle Once it is secured to the logger plug it into the wiring panel 26 Channel Wiring Panel 16 Channel ...

Page 80: ...keys Pressing the Right arrow key provides additional channel information such as raw instantaneous measurement measurement height and angle of installation Disabled channels will be skipped over and channels can be directly accessed with numeric keys 4 7 CHECKING IPACK STATUS iPack menu functions Home 2 2 include Connection Test MetLink Initiate MetLink Listen MetLink Diagnostics Send via eMail a...

Page 81: ... their definitions can be found in the Troubleshooting section Appendix B of this manual 4 8 DATA VERIFICATION SymphoniePRO can be configured to send both statistical data and raw sampled data RLD files contain averages of the raw counts voltages and currents at the specified averaging interval channel configuration information logger events and logger and iPack diagnostic information If the logge...

Page 82: ...ess keypad lockout code and encryption code written down Saved configuration file 4 10 SITE VISITS 4 10 1 Recommended Tools and Supplies diagonal wire cutters to trim sensor wire leads wire strippers to strip sensor cables if necessary 7 16 inch nut driver or wrench 5 16 inch nut driver for hose clamps mounting screws PV and logger inch crescent wrench to tighten ground acorn nut inch nut driver f...

Page 83: ...nternal and iPack battery voltages and 12 V sensor current level Press the Right arrow key to view the D cell battery voltage and additional internal diagnostic voltage readings Press the Right arrow key again to view analog reference voltages 4 If D cell battery status shows low battery voltage replace D cell batteries one at a time Use only alkaline D cells IEC type LR20 If the iPack battery is ...

Page 84: ...idden entirely by right clicking anywhere on Home screen and choosing Hide Map Hide Map can also be selected from the Options menu The hide map setting is saved and is persistent across sessions Double clicking a site pinpoint will bring the user to the site screen for that site Single clicking on the site causes the corresponding site row to become highlighted allowing the user to locate a site i...

Page 85: ...nagement of the site or equipment The rows may be sorted by the user by any of the columns and the order of the columns can be changed by dragging the column header The tooltip for each row contains the full path and file name for the associated site file if applicable as well as the connected logger serial number if applicable This allows the user to always uniquely identify any row in the list R...

Page 86: ...ogger Initiated By default the connection time is shown in the logger s local time The next connection time and type is based on the communication schedule settings which are stored in both the site file and logger Connection Status The logger connection icons above are shown in the Connection Status column and indicate the status of connections for sites already established in SymphoniePRO Deskto...

Page 87: ...status of active logger connections The monitor contains information similar to what can be found on the Home Screen Fleet View screen Site Number 12 V battery voltage and Logger screen Site Description Logger Serial Number and iPack screen iPack Serial Number and Firmware Version in SymphoniePRO Desktop Application 5 1 3 Application Update Notifications An orange box with a flag will appear to th...

Page 88: ...ns and it will download to the Firmware path on your PC A link to the firmware folder will appear after the download is complete It is important to keep firmware up to date on all loggers and iPacks for the best functionality Descriptions of ways to upgrade the firmware on a logger and iPack are given in sections 3 1 5 3 4 3 5 3 and 5 6 5 1 4 File Menu The File menu is in the upper right corner of...

Page 89: ...w Logger Data Files RLD opens a dialog box and allows selection of one or multiple RLD files for import to the database RLD files contain both statistical and raw 1 second data if utilized If files from a site have not been previously imported a message will appear asking if you want to create a site file A progress bar is displayed showing the files as they are imported ...

Page 90: ...tion from the home screen File Settings brings up a screen to configure the working directories for Site Files Exports Logs Raw Logger Data Files Reports and Firmware Files These paths are the locations on your computer that the software will point to when saving or opening these different types of files You will see the working directory path and can either edit the path or browse to a new locati...

Page 91: ...The View Application Log is a diagnostic tool that can be helpful in troubleshooting software error messages The log opens in your designated text editor e g Notepad or WordPad and can be saved as a text file and emailed to NRG Systems Technical Support Create Instrumentation Configuration File LGR The File Create Instrumentation Configuration File LGR selection opens the Instrument Configuration ...

Page 92: ... Editor without being connected to the logger 5 1 5 Options Menu The Options menu is in the upper right corner of SymphoniePRO Desktop Application s home screen These options may also be accessed by right clicking anywhere on the Fleet View screen MetLink Initiate The MetLink Initiate selection Options MetLink Initiate allows the user to enter an IP address for a MetLink Logger Listening connectio...

Page 93: ...ser by right clicking anywhere in the home screen and selecting Hide Map or by selecting Hide Map from the Options menu Options Hide Map The map will remain shown or hidden each time the software is used until the user changes it Export Site List The details for all sites shown on the Fleet View can be exported to txt file by selecting Export Site List from the Options menu or by right clicking an...

Page 94: ... information for troubleshooting purposes Links are available to copy the About window to an image or text which can be sent to NRG Systems Technical Support if you need any help with the software Save Communication Log The Save Communication Log selection opens a window to choose a file name and location to save a communication log The communication log is a diagnostic tool that can be helpful in...

Page 95: ...er of the Site Utilities Timeline Logger Channels Schedules and iPack screens Process Raw Sample Data The Process Raw Sample Data selection Site Process Raw Sample Data converts 1 second raw sample data within the RLD files to text files Raw sample data are scaled according to scale factors and offsets in the site database Note The Process Raw Sample Data function is specific to 1 second data samp...

Page 96: ... and clicking it opens it in your default text editor Clicking Open folder shows where the txt file is stored If the selected files or site contains no raw sample data the conversion will fail and an error message is displayed If the files you are attempting to convert are from a site that does not match the site you are currently working in this message will be displayed ...

Page 97: ...hannel Save Instrument Configuration File LGR The Save Instrument Configuration File LGR selection Site Save Instrument Configuration File LGR allows the user to save a configuration file The configuration file includes logger settings such as site number location time zone reporting period plus the configuration of each channel If changes have been made to the configuration SymphoniePRO Desktop A...

Page 98: ...ype and some descriptive text Mark Files as Sent Marking files as sent prevents them from being retrieved from internal memory and written to the SD card or sent via iPack Common uses for this feature include You want to send only new data files after a particular commissioning start time date to avoid sending data from before sensors were connected for example A logger is being installed with a n...

Page 99: ... files as sent will not delete them However once the logger s internal memory is full it will overwrite the oldest internally stored data first circular buffer regardless of whether or not they have been marked 5 2 Site Utilities The Site Utilities screen allows the user to view and edit basic site database properties save the data encryption password for the site to the site database and perform ...

Page 100: ... monitoring tower on which the instrumentation and sensors are mounted NRG 60 m XHD Tubular for example The Tower field appears only in the SymphoniePRO Desktop Application and does not exist in the logger or in the data set generated by the logger The Commission Date is the date the site began collecting data Data imported before this date will be filtered out Units may be set to SI metric units ...

Page 101: ...ch as retrieving all unsent files and importing all retrieved files can be automated rather than manually retrieving data files using the Logger screen or importing data files from the Site Utilities screen Firmware upgrades to the logger and iPack can be performed automatically using settings on the Automation screen rather than manually using the Logger or iPack screens Automation functions will...

Page 102: ...putting the cursor over the Connection Status Completed Automation Actions will display a summary of the automation actions 5 4 Timeline The Timeline screen is used for viewing and editing all time based site metadata Many different data sources are shown chronologically alongside each other in this view in order to provide a comprehensive picture of what has happened to the site over the course o...

Page 103: ...r of associated data points events and communication logs are displayed Double clicking an rld file box will open the file in a QuickView window described in section 5 10 The rld file must be stored in the Raw Logger Data Files Path defined in Settings to be viewed this way Events SymphoniePRO logs all types of events and records them in the data stream A history of fault events and user actions i...

Page 104: ...he Add Sensor History screen Double clicking a sensor channel row will open the Edit Sensor History screen Edit Sensor History allows the values to be modified and saved back to the site file The effective date and time of the change can be entered and the Accept button saves the changes into the site history This is used when the sensor details were incorrectly programmed into the logger or saved...

Page 105: ...the top left corner of the screen The dates are defaulted to the first and last day of the most recent complete month Press the Load Report button to generate a report The report will appear on screen After one report is generated it can be changed by entering new start and end dates and pressing the Refresh button The report viewing window has vertical and horizontal scroll bars as well as a zoom...

Page 106: ...ed channel the prevailing most frequent wind direction sector for each wind direction channel and total for any totalizer channel Note that no maximum or minimum values are listed for wind directions because these statistics are not meaningful in the context of direction If a channel configuration was changed during the reporting period and the units remained the same then the summary statistics a...

Page 107: ...y displayed report Use the File Type drop down to select either PDF or TIFF After pressing Save the report s will be saved in the Reports Path specified in File Settings Links to the report file for a single report and the Reports folder will appear under the Export Current button 5 6 LOGGER All SymphoniePRO logger settings are configured through the software s Logger screen via remote or USB MetL...

Page 108: ...ata Retrieval section retrieves files via remote or direct USB MetLink connection from the internal memory and saves them to the Raw file folder Dates of available data range are shown leave dates blank to retrieve all available data files If the end date is blank the current day s data file will be closed so that all data up to the last sample interval will be retrieved When retrieving data there...

Page 109: ...to wherever the latest firmware version is stored on your PC Select the firmware version and click Start Upgrade to begin the process 5 7 CHANNELS The SymphoniePRO logger s sensor channels are configured through the software s Channels screen via remote or USB MetLink connection The configuration procedure and functions related to the Channels screen are described in Chapter 3 ...

Page 110: ...es and configuration procedure related to the Schedules screen are described in Chapter 3 If the PC you are using is not currently connected to the logger or if it has never connected to the logger either by remote or USB MetLink connection then the Schedules screen cannot be accessed If the PC is not currently connected to the logger but has previously connected while running SymphoniePRO Desktop...

Page 111: ...ift or Ctrl keys 5 10 1 File The File menu of the QuickView window contains options to open a different RLD file import the current file into the site database and exit QuickView Open Select File Open to browse to the location of a different RLD file to view in QuickView Import File Select File Import File to import the currently open RLD file into the corresponding site file If no site file exist...

Page 112: ...ion maximum and minimum turbulence intensity to view Show Unused Channels By default QuickView will only display enabled channels If you would like to see all 26 channels even if some are disabled select View Show Unused Channels Show Additional Channel Details Selecting View Show Additional Channels will display two additional columns to the right of the channel descriptions in the data table wit...

Page 113: ...shown in the data table The default is three decimal places File Header Select View File Header to display the header information saved in the RLD file including the time the file was created time zone offset site location name geographical coordinates site number logger serial number and firmware version and the iPack type serial number and firmware version ...

Page 114: ...s the interval averages for each channel If you would like to view a different statistic select that statistic type from the View menu Note that the data table will only show channels for which the selected statistic is available For example if you select Turbulence Intensity only wind speed channels will be shown 5 10 3 Help About Select Help About to view information about the SymphoniePRO Deskt...

Page 115: ... The NRG Class 1 anemometer and NRG 40C anemometer are 3 cup anemometers ASCII file format American Standard code for Computer Information Interchange ASCII files are common currency in the computer world The code contains characters including numbers letters and standard punctuation SymphoniePRO converts raw binary data to ASCII format files averaging interval The time period over which the logge...

Page 116: ...ection sensors that are referenced to directions other than true north The number that you enter in the offset field is added to the value that is recorded by SymphoniePRO For example the NRG 110S Temperature Sensor outputs 0 volts at 86 39 C The offset you would enter for the NRG 110S sensor is 86 39 print precision Print precision is the number of decimal places you specify in scaled data number...

Page 117: ...n D shaped connector sampling interval The time period between samples of the input sensors The SymphoniePRO logger samples data once every second At the end of the averaging interval the SymphoniePRO logger calculates and stores an average and standard deviation of these samples One second samples are stored if raw data collection is enabled scale factor A number that is used as a multiplier to c...

Page 118: ...phoniePRO logger Text files can be used with a wide range of data processing software including SQL databases Microsoft Excel Microsoft Access and more Supports international numeric formats TallTower NRG TallTowers are the original tilt up tubular steel meteorological tower TallTowers are delivered in complete kits assembled on the ground and then tilted up and secured with guy wires text editor ...

Page 119: ...on the zero longitudinal meridian Universal time is based on a 24 hour clock Afternoon hours such as 5 pm UTC are expressed as 17 00 UTC seventeen hours zero minutes wind direction The compass direction as compass points NE NNE etc or degrees 0 to 360 from which the wind is blowing wind shear The stress that occurs when adjacent wind layers move at different speeds or in different directions Wind ...

Page 120: ...d in Notepad by selecting View Application Log from the File menu or by clicking the View Log File link after actions such as downloading files or importing data A new log is created each time you start the SymphoniePRO Desktop Application Logs are saved with the format SymPRO_Desktop_YYYY MM DD_HH MM log and are stored in the Logs Path location defined in Settings File menu Communication Log The ...

Page 121: ...ormation can be helpful in troubleshooting and is stored in each RLD file and is also imported into the site database along with the measurement data Each category of information can be separately exported in text format from the Site Utilities screen for a specific date range or for the entire measurement period Exported files are saved in the Export Path location defined in Settings File menu wi...

Page 122: ...gnostic information includes the logger D cell battery voltage average minimum and maximum iPack 12 V battery voltage average minimum and maximum internal circuit board temperature average 12 V excitation current average minimum and maximum and 5 V excitation current average minimum and maximum ...

Page 123: ...des complete communication history for the site Information includes bytes sent and received modem type signal strength connection time cellular carrier and connection mechanism used to send data Events SymphoniePRO logs all types of events and records them in the data stream A history of fault events and user actions is recorded for each site ...

Page 124: ...1 0x9D0 Problem initializing the GPS Fault 101 0x9D4 Problem communicating with the GPS iPack is busy Fault 101 0x624B Problem communicating with the GPS iPack is busy Fault 101 0x61AC Problem communicating with the GPS if problem persists contact NRG systems Fault 101 0x9C5 Problem communicating with the GPS Fault 103 0x9D0 Problem retrieving data from the GPS iPack powered down Fault 103 0x624B ...

Page 125: ...ault 383 0x4FDD Problem writing to the SD card SD card may not be present Fault 383 0x4EC2 Problem writing to the SD card SD card is write protected Please disable the write protection on the SD card Fault 383 0xC09 Problem writing to the SD card unable to initialize the SD card Fault 383 0x8B9 Problem writing to the SD card directory not found Fault 481 0x8FF Problem with USB communication Fault ...

Page 126: ... was provisioned in home area Fault 551 0x2740 Problem connecting to the network modem identification error Fault 551 0x273C Problem connecting to the network modem error detected Fault 551 0x856 Problem connecting to the network issue with connection to the SMTP email server Fault 551 0x61AD Problem connecting to the network issue communicating with the network Fault 551 0x2743 Problem connecting...

Page 127: ...ost unavailable or not responding Fault 553 0x9C5 Problem connecting to the Secondary Host iPack not responding Fault 553 0x9D0 Problem connecting to the Secondary Host iPack may be powered down Fault 553 0x836 Problem connecting to the Secondary Host DNS server not responding Fault 554 0x856 Problem connecting to the SMTP email server Please verify SMTP server name user name and password Make cer...

Page 128: ...t 558 0x2780 Problem disconnecting from the network Fault 558 0x61AD Network disconnected unexpectedly Fault 559 0x84D Problem sending email SMTP and updating time SNTP SNTP SMTP server not responding Fault 559 0x854 Problem sending email and updating time SNTP Fault 559 0x838 Problem retrieving time from SNTP time server Fault 559 0x836 Problem connecting to SNTP time server DNS server not respon...

Page 129: ...etails Recommended Action Fault 583 0x4F16 Problem updating the Logger or iPack firmware please try again Fault 583 0x7D8F Problem updating iPack firmware this version of iPack firmware is not supported Fault 583 0x7D8E Problem updating firmware in SymphoniePRO Logger corrupted or incorrect firmware detected ...

Page 130: ...patible with the SymphoniePRO system however an iPack needs to have installed a SymphoniePRO version of iPack firmware in order to be compatible with SymphoniePRO While all iPackACCESS hardware units are compatible with SymphoniePRO for use in Modbus applications iPackACCESS serial number 716900300 or higher is required for hardware compatibilty with the BGAN M2M Satellite module Power Only iPacks...

Page 131: ...ks which have no communication functions and therefore are compatible with SymphoniePRO MetLink The SymphoniePRO system has a new feature set built around our bidirectional MetLink communication interface MetLink allows a SymphoniePRO system to communicate with a PC over a variety of transports including 2G GSM GPRS 3G GSM HSPA CDMA DoCoMo Ethernet RS 232 and USB MetLink provides a way ...

Page 132: ...eive logger intiated connections It may make sense to configure one PC in your organization to handle all the incoming traffic Logger initated connections have the advantage of optimizing power consumption by the logger as the logger will spend the majority of its time with the modem turned off the communications electronics are only powered on at the scheduled time Once connected with the office ...

Page 133: ... at host mycompany com on port 30408 to User PC1 on port 30406 Note It is important to engage your IT professionals early on so that the appropriate rules can be created for your particular network infrastructure and policies Configuration of Windows Firewall In addition to any corporate firewalls and firewalls associated with anti virus software a Windows PC has its own firewall and a rule needs ...

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Page 135: ...typically result in the modem spending a considerable amount of idle time The user can connect to the logger at will as long as the time is within the logger listening schedule window Remember a user can only connect when the logger communications electronics are powered on which can add complexity and cost for certain applications requiring additional PV panels and batteries for example For 24 7 ...

Page 136: ... same as public addresses There is also possibility for more advanced configurations with multiple computer users tied together on a hardware VPN be sure to discuss with your provider One such provider is Wireless Innovation and for more information please contact them directly www windlinx com Configuration of User Network The SymphoniePRO logger listens on port 30407 and therefore the user s com...

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Page 138: ... a username and password and will relay the email from the logger to the recipent SymPROdata mydomain com Note that Sender s information and subject line are often strategically formed by the user in order to make sorting of incoming email easier Configuration of User Email Server This configuration process for SymphoniePRO systems is substantially the same as for previous versions of the Symphoni...

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Page 140: ...fore are compatible with SymphoniePRO Opening and Closing the iPackGPS Note Be sure to touch the metal shell of the DB25 connector on the iPackGPS before opening the enclosure in order to safely discharge any static electricity The iPackGPS enclosure consists of two halves secured together by four recessed screws two from each side of the enclosure A gasket in between the two halves and 8 o rings ...

Page 141: ...ing it in Be sure to install the SIM so that the gold contacts are facing down and the SIM card s notched corner is aligned to the top right as seen in the picture above PIN Number Setup parameters for GSM phones are stored on the user installed SIM card Some SIM cards however require an un locking PIN number to be entered every time the phone is used The iPackGPS uses this PIN number to initiate ...

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Page 143: ...static IP address will be sent to you via confirmation email You will need this information in order to set up your BGAN M2M terminal and enable met tower communications Other Pre Installation Considerations Inmarsat s satellite constellation consists of geostationary satellites which require the BGAN antenna to be installed i e pointed toward the appropriate satellite It is advantageous to obtain...

Page 144: ...l to be able to establish satellite communications Open the SIM Door on the terminal to insert the SIM card The SIM card should be installed prior to the field installation iPack Configuration The iPackACCESS needs to be configured for use with the BGAN M2M system using SymphoniePRO Desktop Application iPack configuration is described in Section 3 4 of the SymphoniePRO manual It is recommended to ...

Page 145: ... the communication schedules Mount Logger iPack and BGAN M2M Terminal inside the Shelter Box 1 Mount the shelter box to the tower and install the logger and iPackACCESS into the shelter box using the mounting plate 2 Mount the BGAN M2M terminal inside the shelter box using the provided bracket 3 Connect the small magnetic GPS antenna to the iPackACCESS antenna connector and attach the antenna to t...

Page 146: ... BGAN antenna depend on location and can be looked up using the BGAN Pointer iPhone application or the Hughes BGAN support webpage A hole and bolt arrangement in the bracket system allows the elevation to be adjusted in 2 degree increments while the azimuth is continuously variable by moving the antenna bracket around the tower using the hose clamps The inner portion of the bracket which affixes t...

Page 147: ...a on the ground or by mounting on the bracket and adjusting the elevation to 90º Power and Antenna Connections Connect the antenna to the BGAN M2M terminal using the supplied cable and connect the power and ground cables between the iPackACCESS and the BGAN M2M terminal Put the iPackACCESS in iPack Setup Mode by pressing Home 2 3 on the SymphoniePRO keypad This mode will lock on the 12 V power to ...

Page 148: ...M terminal to your laptop using the RJ45 Ethernet cable The network adapter settings in the PC need to be on the same subnet as the iPack use the static address 192 168 128 199 for your PC To change your computer IP address enter the Network and Sharing control panel select change adapter settings right click on the Local Area Network connection and select Properties In the Local Area Network Prop...

Page 149: ...mputer is regularly connected to a LAN via Ethernet you can optionally choose the Alternate Configuration tab for this information Select the radio button for Use the following IP address Complete the fields below as follows IP address 192 168 128 199 Subnet mask 255 255 255 0 Default gateway 192 168 128 100 or alternately ...

Page 150: ...M terminal In a web browser enter the address 192 168 128 100 You should see the Hughes BGAN WebUI served by the BGAN M2M terminal Navigate the following webpages and apply the settings as shown Home Page The home page contains ID information for the BGAN including the IMEM IMSI and APN Note the APN WILTD BGAN INMARSAT COM will only appear if the SIM card has been inserted ...

Page 151: ...RO User Manual Rev 8 support nrgsystems com Page 151 11 January 2018 Settings Page Configure the Ethernet Settings as follows Wake On LAN On Triggered after Idle timeout of 1 minute Triggered at Time Of Day 0000 ...

Page 152: ... M2M Setup as follows Ping Configuration Context Watchdog Off Primary Ping IP Address 8 8 8 8 Secondary Ping IP Address 8 8 4 4 Tertiary Ping IP Address 0 0 0 0 Ping Required No Always ON Context Always On Context On Static ACA IP Address 192 168 128 200 Qos Standard APN Config WILTD BGAN INMARSAT COM ...

Page 153: ...ere the user can plug headphones or a speaker into the audio port and follow the interval and pitch of the beeps to point the antenna As the signal strength increases the pitch will go higher and sound more frequently Note it is not recommended to put the headphones in your ears because the beeps can be very loud To enter pointing mode remove power from the BGAN wait a few moments and then apply p...

Page 154: ...to provide the following data stream options from the SymphoniePRO Data Logger Real time data provides one second samples that are available to the SCADA system through the Modbus TCP protocol These scaled data are pulled from the iPackACCESS to help project operators analyze the performance of assets within a project Statistical data provide average standard deviation minimum and maximum values a...

Page 155: ...he end of each statistical interval statistical values are computed from the sample data in the logger and the statistical data are passed to the iPackACCESS and formatted into Modbus registers 4 When the Modbus server is enabled the iPackACCESS makes the scaled statistical and real time data available on their designated registers 5 The scaled real time and statistical data can be polled through ...

Page 156: ...med in the iPackACCESS is used to connect to the Modbus client No email is enabled and the DNS servers are left open Network Configuration Parameter iPackACCESS Computer Enable DHCP No No Static IP Address 192 168 1 100 192 168 1 40 Subnet Mask 255 255 255 0 255 255 255 0 Gateway 0 0 0 0 Not used DNS1 0 0 0 0 Not used DNS2 0 0 0 0 Not used Modbus Client Computer Settings Enable DHCP No Static IP A...

Page 157: ...computer their IP addresses In the iPackACCESS settings DHCP is turned ON and Static IP address is not used No email is enabled and no DNS servers are specified data are available over the local network Network Configuration Parameter iPackACCESS Computer Enable DHCP Yes Yes Static IP Address Assigned by DHCP N A Assigned by DHCP Subnet Mask Assigned by DHCP N A Assigned by DHCP Gateway N A Not us...

Page 158: ...ter not the iPackACCESS The iPackACCESS has DHCP off which means it has a fixed IP address The iPackACCESS must have the same Subnet as the computer and router The computer has DHCP enabled so the router provides the computer with an IP address This example has both the DNS servers enabled and the SMTP server information set in the Schedules tab in the SymphoniePRO Desktop Application described in...

Page 159: ...terface that can auto negotiate full or half duplex and adjust for crossover iPackACCESS allows up to 4 simultaneous client connections iPackACCESS allows configuration of SMTP port to accommodate different firewall settings Connect to Network Connect and secure the cable assembly to the iPackACCESS s Ethernet port and connect the other end to your network or to a computer running the NRG Modbus D...

Page 160: ...uccessfully NRG Modbus Demo Client The NRG Modbus Demo Client communicates with the iPackACCESS via Modbus and can be used to poll the Modbus registers of the iPackACCESS The purpose of this demo application is to provide a simple way to verify network connectivity and test data streams from each attached sensor The NRG Modbus Demo Client is included in the installation of SymphoniePRO Desktop App...

Page 161: ...creen Change the Port number if you are using a port other than 502 By default the Modbus Demo Client will display all Modbus registers You can choose to only look at a certain set of registers by selecting a different Register Block from the dropdown Press the Start Modbus Client to begin polling the iPackACCESS registers Since the iPackACCESS can support multiple Modbus clients this application ...

Page 162: ...16 bits it will be split among multiple registers in big endian format For example all sensor data are represented in 32 bit floating point format Each of these values is contained in two Modbus registers where the first register contains the most significant half of the word and the second register contains the least significant half A list of register addresses is provided below A timestamp is p...

Page 163: ...signed 32 bit Integer 14 2 iPack Serial Number Unsigned 32 bit Integer 16 1 iPack Model Number Unsigned 16 bit Integer 17 2 iPack Model Version Number Unsigned 32 bit Integer 19 2 iPack Firmware Version Number Unsigned 32 bit Integer Scaled Real Time 1 Second Data for Physical Channels 1500 1 Real Time Year Unsigned 16 bit Integer 1501 1 Real Time Month Unsigned 16 bit Integer 1502 1 Real Time Day...

Page 164: ...nteger 2506 2 Counter Channel 1 Average or Total 32 bit Floating Point 2508 2 Counter Channel 1 Standard Deviation 32 bit Floating Point 2510 2 Counter Channel 1 Maximum 32 bit Floating Point 2512 2 Counter Channel 1 Minimum 32 bit Floating Point 2514 2 Counter Channel 1 Maximum Gust 32 bit Floating Point Repeat for 11 more Counter Channels 2626 2 Analog Channel 1 Average 32 bit Floating Point 262...

Page 165: ...r 3006 2 Temperature Celcius 32 bit Floating Point 3008 2 12V Nominal Battery Voltage Volts 32 bit Floating Point 3010 2 12V Nominal Battery Current to Sensors mA 32 bit Floating Point 3012 2 2V Nominal DCell or iPack Voltage V 32 bit Floating Point 3014 2 5V Current to Sensors mA 32 bit Floating Point 3016 1 Is an SD card loaded in the logger 1 True 0 False Unsigned 16 bit Integer 3017 2 Free Mem...

Page 166: ...r clad ground rods Determine the soil type and classify its resistivity The lower the resistivity the better the earth ground Soil Type Average Soil Resistivity per cm Ohms cm 1 Ashes cinders brine waste 2370 2 Clay shale gumbo loam 4060 3 Same with varying proportions of sand and gravel 15800 4 Gravel sand stones with little clay or loam 94000 The grounding kit will perform adequately in type 1 a...

Page 167: ...wing below Sensors on top mount or Z booms may be at the top of the tower For sensors on side mount booms keep the boom at least 0 6 m 2 feet below the top of the tower 5 Attach the bottom end of the ground wire to BOTH ground rods using the supplied clamps This is easiest if the first clamp is threaded over the end of the ground wire before leading the wire to the second clamp ...

Page 168: ...with the logger from the wiring panel s grounding post to one of the ground rods using the same ground clamp as for the tower ground Cut the ground wire to the required length do not roll or coil any excess length of ground wire Ground the logger immediately after mounting it to the TallTower and prior to connecting the sensors to the wiring panel ...

Page 169: ...rst Class and Vector anemometers will consume about 15 6 mW each Sensor Power Analog Sensors Analog sensors provided by NRG Systems are designed with power consumption in mind For example the NRG 110S temperature sensor draws under 200 micro amperes of current and because the sensor can be turned off between one second readings it only consumes 0 05 mW The NRG BP20 barometric pressure sensor consu...

Page 170: ... battery is connected a PV larger than 20 Watts connected to the logger does not increase available power The external battery terminals should be utilized for locations that experience long periods of darkness Again the usage will follow closely the solutions already in place for the SymphoniePLUS3 ...

Page 171: ... specifically disclaims all implied warranties including but not limited to any implied warranties of merchantability and fitness for a particular purpose The above limited warranty expressly excludes and NRG shall not be liable for any incidental or consequential damages caused by or related to the selection use of inability to use or malfunction of this product NRG will make a good faith effort ...

Page 172: ...onsignee Description of the items being returned Quantity of each item being returned Value for customs insurance purchase price or replacement cost Number of cartons with respective weights and dimensions Please include the following statement to avoid paying US import duties These items are being returned to their U S manufacturer Country of manufacture and origin is USA HTS CODE 9801 00 1012 Pa...

Page 173: ...sment power performance monitoring and forecasting Instrument compatibility Symphonie iPack Communication Power Modules iPackGPS GSM GPRS iPackGPS 3G GSM iPackGPS CDMA iPackACCESS BGAN M2M Satellite iPackACCESS Modbus TCP Symphonie iPack Communication Power Modules iPackGPS GSM GPRS iPackGPS 3G GSM iPackGPS CDMA iPackACCESS BGAN M2M Satellite iPackACCESS Modbus TCP DATA COLLECTION Sampling interva...

Page 174: ...s 14 analog channels 7 built in 7 configurable with signal conditioning modules P SCMs Eight 8 counter channels Eight 8 analog channels Five 5 built in Three 3 configurable with signal conditioning modules P SCMs Counter Channels Sensor Compatibility Compatible with a wide array of industry standard anemometers including NRG 40C Class 1 or compatible sine wave anemometers Opto anemometers Reed swi...

Page 175: ...s 16 19 0 to 5 V Analog 5 or 12 V excitation no P SCMs required P SCM Channels 20 26 signal range dependent on individual P SCM card Compatible with a wide array of sensors including NRG standard analog sensors 200P Wind Direction Vane 110S Temperature BP20 Barometric Pressure RH5X Relative Humidity etc Industry standard pyranometers Li Cor LI 200SZ Hukseflux LP02 SR11 SR12 SR20 Kipp Zonen CMP3 CM...

Page 176: ...puts Note Statistics reported on each channel dependent on measurement type Data delivery Automated delivery via iPack Direct live connection through iPack USB connection Read from SD card Automated delivery via iPack Direct live connection through iPack USB connection Read from SD card Security Logger access PIN with 2 day lockout after 8 failed attempts 128 bit data file encryption with user spe...

Page 177: ...oggers and Symphonie iPacks Integrate with enterprise level programs via command line mode Includes integrated map and exports KML files Import data files Output tabular text files Configure SymphoniePRO data loggers and Symphonie iPacks Store configuration files for repeat programming View live data including diagnostics via remote connections Manage automated connections Administer firmware upda...

Page 178: ...onnect cable Ground stud connects to earth ground with included ground cable Sensors connect to wiring panel Field wiring panel plugs directly into Logger Wiring panel ground stud connects to earth ground with included ground cable Expansion slots Seven 7 signal conditioning module slots accept analog P SCMs Three 3 Analog channels configurable with P SCM signal conditioning modules Communication ...

Page 179: ...ominal configuration External power input Provided by iPack Provided by iPack External solar input Provided by iPack Provided by iPack External power output Provided by iPack iPackACCESS only Provided by iPack iPackACCESS only INSTALLATION Mounting Logger and iPack attach to logger mounting bracket Keyed slots allow for easy installation removal in shelter box Wiring panel mounts separately to she...

Page 180: ...Operating humidity range 0 to 100 relative humidity non condensing 0 to 100 relative humidity non condensing PHYSICAL Weight 1 3 Kg 2 6 lbs including batteries 1 3 Kg 2 6 lbs including batteries Dimensions Logger 22 2 cm x 18 7 cm x 7 4 cm 8 7 in x 7 4 in x 2 9 in Wiring panel 30 cm x 12 cm x 5 cm 40 6 cm 16 in interconnect cable Logger including wiring panel 22 2 cm x 20 1 cm x 7 6 cm 8 7 in x 7 ...

Page 181: ...f the author may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE AUTHOR AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT INDIRECT I...

Page 182: ...termined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna increase the separation between the equipment and receiver connect equipment and receiver to outlets on different circuits or consult the dealer or an experienced radio TV technician for help ...

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Page 184: ...rentheses indicate non printing characters In cases where the line is too long to fit on the page the line is wrapped and a two character indent is used All dates are specified in YYYY MM DD HH MM SS format in local time Field Descriptions The following table describes the fields used in the exports which are described in the following sections Header names have been repeated across page breaks fo...

Page 185: ...2012 12 01 End Date The end timestamp specified in the query If time is omitted 00 00 00 is assumed If no date is specified when creating the export full range then this will be blank 2012 12 04 Export Mode The mode used for the export Scaled Sensor P SCM Unscaled Normal Include Parameters This field is hidden unless the mode does not match the default for the given export type Scaled Coordinate S...

Page 186: ...mber 1 Channel Type The type of data recorded by a channel Possible types include Anemometer Vane Totalizer Analog Analog Simple Diagnostic and Input Anemometer Effective Date The effective start date for a sensor history item 2014 01 31 23 23 21 Height Height above ground level of the sensor in meters or feet 1 00 Bearing Direction or bearing of the boom or device in degrees relative to true nort...

Page 187: ...articular timestamp the value is left blank 8 662 Timestamp The date and time of the row of data 2012 12 01 14 20 00 Diagnostic Type The type of the diagnostic data shown in a column LoggerBatt iPackBatt BoardTemp 12VExcCurr 5VExcCurr LoggerBatt Class The class of event Fault Action or Info Info Event Code Numeric code of event 201 Event Shorthand text description of event IID_SVCOM_CONNECT_S TART...

Page 188: ...ted Set if communication was initiated by a user at the logger False Comm Reason Retry Set if communication was initiated for a retry operation False Comm Reason Scheduled Set if communication was initiated for a scheduled operation True Bytes Tx Number of bytes transmitted by the logger during the session 21696 Bytes Rx Number of bytes received by the logger during the session 23445 Signal The st...

Page 189: ...d sample in the period Max The highest recorded sample in the period Gust The mean value of the highest consecutive three samples of data in the reporting period GustDir The direction of the maximum gust Total The total value accumulated over the reporting period Sample The measurement sample not statistical for the given time Column Modes The following table describes all of the columns modes tha...

Page 190: ...st Total The data for the first five columns would be mutually exclusive in the export as the channel may not report both types at the same time Columns that do not have any data in them are not exported If channels 7 12 are disabled then the export does not have any columns representing those channels there are no blank tab tab columns Rows that do not have any data in them are not exported If th...

Page 191: ... tab Tower Location tab Location Description Coordinate System tab WGS84 Latitude tab Site Latitude Longitude tab Site Longitude Elevation tab Site Elevation Time Zone tab Time Zone Site Units tab Site Units Logger History Date tab Logger Start Date Model tab Logger Model Serial Number tab Logger S N Date iPack History Date tab iPack Start Date Model tab iPack Model Serial Number tab iPack S N Dat...

Page 192: ...lumn 1 Name tab Column 2 Name Timestamp tab Column 1 Data tab Column 2 Data Diagnostic Data Export Format The format for the diagnostic data export is the same as for the measurement data export in this version except that the sensor history information is omitted Event Data Export Format Normal The event export in normal mode includes the basic user friendly information Export Header Data Timesta...

Page 193: ...tab Bytes_Tx tab Bytes_Rx tab Operator tab Band tab Signal tab Result tab Comm_Message Timestamp tab Comm Duration tab Comm Reason MetLink Listen tab Comm Reason MetLink Connect tab Comm Reason SMTP tab Comm Reason FTP tab Comm Reason MetLink Diagnostic tab Comm Reason User Initiated tab Comm Reason Retry tab Comm Reason Scheduled tab Bytes Tx tab Bytes Rx tab Operator tab Band tab Signal tab Resu...

Page 194: ... tab Second Host IP tab Number Connections tab FullDuplex tab Crossover tab LinkPresent tab CSD tab SMTP tab FTP tab RCP tab Operator tab Netowrk tab Roaming tab Phone Number tab Modem Ident tab Comm Message Instrument Configuration The text file format is similar in design to that of a Windows INI file See the following article for background on this file format http en wikipedia org wiki INI_fil...

Page 195: ...20 printable characters N A Location description Latitude Double 90 00000000 90 00000000 7 decimal places Decimal latitude of logger location Longitude Double 180 0000000 180 0000000 7 decimal places Decimal latitude of logger location Elevation Integer 1300 9000 No decimal places Elevation of logger location in meters Time Zone List UTC 12 00 UTC 11 00 UTC 10 00 UTC 9 30 UTC 9 00 UTC 8 00 UTC 7 0...

Page 196: ...196 11 January 2018 UTC 1 00 UTC 0 00 UTC 1 00 UTC 2 00 UTC 3 00 UTC 3 30 UTC 4 00 UTC 4 30 UTC 5 00 UTC 5 30 UTC 5 45 UTC 6 00 UTC 6 30 UTC 7 00 UTC 8 00 UTC 8 45 UTC 9 00 UTC 9 30 UTC 10 00 UTC 10 30 UTC 11 00 UTC 11 30 UTC 12 00 UTC 12 45 UTC 13 00 UTC 14 00 ...

Page 197: ...mperial mph ft N A Display units Channel Configuration Section The section Channel n contains the settings for the channel number denoted in n on the Channel configuration tab in the UI For example the section Channel13 contains settings specific to the analog channel 13 Note that not all settings are applicable to all channels Key Name Type Permissible Values Precision Description Mode List Off S...

Page 198: ...l places Transfer function offset AnemSignalType List Coil Pulsed N A Signal type for conditioning circuit AnemPullup List Enabled Disabled N A Pullup enable AnemHighSpeed List Enabled Disabled N A High speed filter setting Units String 0 10 printable characters N A Units description for the sensor P SCM List P SCM 9128 6 to 58 mV Diff Input No EXC P SCM 9129 0 to 160 uA SE Input No EXC P SCM 9130...

Page 199: ...C VaneMountingAngle Fixed point 100 degrees 0 359 9 1 decimal place Vane mounting angle VaneDeadBandNE Fixed point 100 degrees 0 25 5 1 decimal place Vane dead band north east VaneDeadBandNW Fixed point 100 degrees 0 25 5 1 decimal place Vane dead band north west ExcitationMode List Off Constant On Pulsed On N A Mode for the excitation ExcitationVoltage String 5V 12V 2 500V N A Voltage level for t...

Page 200: ...ware Version tab Software Version Log version tab 1 Generated local tab Log Creation Timestamp Local Time Generated UTC tab Log Creation Timestamp UTC Time User tab Machine User Name Machine tab Machine Name Windows tab Windows Version Operating System tab 32 or 64 bit NET tab NET Version System Culture tab System Culture Setting Decimal Separator tab System Decimal Separator Data Timestamp tab Si...

Page 201: ...n can be executed from within a script to perform data convert and import operations Command line switches tell SymphoniePRO Desktop which functions to perform Command Line Switches SymphoniePRO Desktop has several command line switches that are useful in creating scripts for automation of data processing help defaultfolder import and convert A summary of these commands is provided along with some...

Page 202: ... to a text file scaling using the settings in the file header Does NOT require a site file Allows serial processing of individual logger data files Each command line execution when the file name is valid will produce a file with the extension of txt converted data OR log containing the error s found when trying to convert the file If the file name is not found the result will be echoed to the scre...

Page 203: ...of the folder specified in the parameter as defined in the Settings of SymphoniePRO Desktop start wait SymPRODesktop exe cmd defaultfolder site The import switch imports an RLD file into an existing SymphoniePRO Desktop site file start wait SymPRODesktop exe cmd import file c Users user Documents Renewable NRG Systems Raw 000110_2015 04 05_00 00_000727 rld ...

Page 204: ...command The parameters are listed in the table shown earlier in this appendix For example the following command line could be entered to convert a file with an encryption password of windy without the description header using scaling information from the site file and to be saved in a specified location start wait SymPRODesktop exe cmd convert file c Users user Documents Renewable NRG Systems Raw ...

Page 205: ...ter detail PopAuto The POPAuto utility can be used to extract NRG logger data file attachments RWD and RLD from emails contained on a POP3 mail server The utility will find data emails and download them Once downloaded data files are extracted and stored on a user accessible drive the files can be sorted by site Further there are options to convert the files to TXT using either the settings contai...

Page 206: ...the POPAuto GUI use POPAuto exe silent Additional commands can be used as an overlay to the GUI commands Note that all command modes must start with silent server fserver mailbox_name name mailbox_password password delete sort Example 1 The command line POPAuto exe silent delete sort will run the POPAuto application using the settings found in the GUI panel In this example if the GUI panel does no...

Page 207: ... are three main selections the user needs to make Choose the Outlook Folder to Extract From Extract RWD files o Follow default folder settings or specify a path Extract RLD files o Follow default folder settings or specify a path By default the Outlook inbox is selected as the Extract from folder location and Extract RWD files is enabled Also by default OutAuto will follow the folder settings that...

Page 208: ... double click on the Extract files button OutAuto Command Line OutAuto can be run from the command line making it possible to integrate the utility into your automated data flow process OutAuto exe This will return a list of available commands OutAuto exe silent This will act the same as starting the app and clicking Extract Files The extract folder is sticky so it will process using the outlook f...

Page 209: ... path to use rld_extract Like checking the checkbox for extracting rld files rld_mode follow path Just like when running the app which button is clicked rld_path path o Used in conjunction with rld_mode this one specifies the path if path is specified otherwise it will be ignored Will be ignored if rld_extract is not included Modbus Demo Client The Modbus demo client facilitates installtions where...

Page 210: ...me zone UTC or logger local time Channel statistics re order or omit certain statistic types depending on the channel type To use a custom export format create an NEC file and save it in the NEC directory C Users Documents Renewable NRG Systems NEC The NEC directory contains a file called ExampleExportConfiguration nec Modify this template file to create your own custom template A simple example i...

Page 211: ...phoniePRO User Manual Rev 8 support nrgsystems com Page 211 Enter date document was last saved revised This file is saved to the NEC directory When nec files are saved in the NEC directory they become a save as drop down option in the measurements export ...

Page 212: ...NRG INSTRUCTIONS SymphoniePRO Data Logger Manual SymphoniePRO User Manual Rev 8 support nrgsystems com Page 212 Enter date document was last saved revised ...

Page 213: ...ht savings time 33 D cell batteries 15 21 29 80 81 83 Dead Band Compensation 41 desiccant 14 83 Diagnostic information 122 Disable button 35 Display contrast 15 Display iPack Status button 44 50 121 Edit Sensor History 104 electrostatic damage 12 Elevation 32 55 100 185 191 194 195 Email Now button 49 Email Server 138 Enable Diagnostic Check In 46 encryption password 26 35 Error Codes 124 Ethernet...

Page 214: ...12 169 PRO Signal Conditioning Modules P SCMs 19 Process Raw Sample Data 81 95 Product support 8 Provision CDMA 80 P SCM 11 16 19 20 21 22 39 40 42 116 185 186 192 198 PV panel 8 13 69 70 71 72 116 169 pyranometers 19 Quick Start 7 QuickView 8 31 64 81 110 Raw file folder 31 108 110 Recent Events screen 60 81 Recipient s Email 49 Refresh Site List 93 Registration 52 Repair Services 171 reset butto...

Page 215: ...00 101 118 120 130 132 133 135 138 140 190 200 SymphoniePRO Signal Conditioning Modules 19 TCP IP 11 132 181 Test button 46 Test Email Settings button 49 121 Text file 118 time zone 33 97 100 185 Timeline 11 26 95 97 102 105 Tools 65 82 Troubleshooting 120 units of measure 32 39 117 Upgrade Firmware button 33 Upgrade Logger Firmware button 33 109 USB port 15 24 View Application Log 91 Wind shear 1...

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