USERS GUIDE
NR2310D-O/G
REVISION
M
DATE
071720
Page #:
35
www.novuspower.com
LIMITED HARDWARE WARRANTY
Novus Power Products
(hereinafter Novus) warrants its products to the original end user (“original
purchaser”) and warranty is not transferrable. Novus guarantees that the NOVUS hardware products that
you have purchased from NOVUS are free from defects in materials or workmanship under normal use
during the LIMITED WARRANTY PERIOD. The LIMITED WARRANTY PERIOD starts on the date of
shipment and for the period of 1 (one) year to be free from defects caused by faulty materials or poor
workmanship, provided:
(a) NOVUS is notified in writing by Buyer of such defect prior to the expiration of the warranty period,
and (b) after receiving return authorization
–RMA- from NOVUS, the defective item is returned with
transportation prepaid to NOVUS, Independence, Missouri, with transportation charges prepaid by
Buyer …see RMA policy in Terms and conditions, and
(c)
NOVUSs’ examination of such unit shall disclose to its satisfaction that such defect(s) exist and
have not been caused by misuse, neglect, improper installation, improper storage, unauthorized
modifications, inadequate maintenance, operation outside the environmental specifications for the
product, repair alteration, or accident. NOVUS assumes no risk or liability for results of the use of
products purchased from it, including but without limiting the generality of the foregoing: (1) the use in
combination with any electrical or electronic components, circuits, systems, assemblies or any other
materials or substances; (2) unsuitability of any product for use in any circuit or assembly. Removal or
tampering with tamper-proof label on merchandise will void warranty coverage unless with the written
authorization from NOVUS. An evaluation fee will be charged to Buyer to cover inspection and testing
costs for any item returned by Buyer under this paragraph which is found to be within specifications
and/or otherwise not the responsibility of NOVUS under the terms and conditions of this paragraph or any
other part of this Agreement..
Your dated sales or delivery receipt is your proof of the purchase date. You may be required to provide
proof of purchase as a condition of receiving warranty service. You are entitled to hardware warranty
service according to the terms and conditions of this document if a repair to your NOVUS product is
required during the limited warranty period. Our obligation at NOVUS is limited to repair or replace
products which prove to be defective.
Should Novus be unable to repair or replace the product within a reasonable amount of time, the
customer’s alternate remedy shall be a refund of the purchase price upon return of the product to Novus.
The liability of NOVUS under this warranty is limited to replacing, repairing or issuing a credit, at its
option, for any such item returned by Buyer under the terms of this warranty.
EXCLUSIONS
: The above warranty shall not apply to defects resulting from improper or inadequate
maintenance by the customer, customer-supplied software or interfacing, unauthorized modification or
misuse, operation outside of the environmental specifications for the product or improper site preparation
and maintenance (if applicable). For probes, cables, antennas and accessories, the warranty period is 90
(ninety) days.
PRODUCT SPECIFICATIONS
: Published specifications whether contained herein or in any other
materials or documents distributed to Buyer by Novus do not become final or binding on NOVUS until
approved by NOVUS. NOVUS expressly reserves the right to change or modify specifications at any time
without prior notice.
WARRANTY LIMITATIONS
: NOVUS MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR
IMPLIED, WITH RESPECT TO THIS PRODUCT. NOVUS SPECIFICALLY DISCLAIMS THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
