Novexx Solutions ALX 92x, Service Manual, Page: 728 / 824

04/16 Rev. 11 USER + SERVICE MANUAL /Status Reports
64-xx – DPM – PEM – ALX 73x (PMA) – LPA 81x (Printer) – ALX 92x – AP 5.4 – AP 5.6
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5004 Rewinder mat. tear
Status Label material at the backing paper rewinder is torn off.
The AP 5.4 Dispenser shows this message also if the backing paper sleeve
was too large during material initialization; the backing paper web could not
be tightened.
Measure

Acknowledge by pressing the Online button.

Secure label material to the rewinder.
5005 Knife-fault
Status Faults at the cutter.
Measure  Acknowledge by pressing the Online button.
5006 Head-fault
Status Print head lifting malfunction (head sensor).
Measure

Check whether dirt is preventing the head contact lever from moving
freely,if necessary clean.
 If not successful, call Service.
5008 Ribbon end
Status Ribbon end
Measure
•
When using thermal printing:
1. Check whether the parameter SYSTEM PARAMETER > Ribbonautoecon. is set to
"deactivated".
2. Acknowledge by pressing the Online button.
3. Switch off the ribbon end detection,
parameter: SYSTEM PARAMETER > Ribbonautoecon .
4. Press the Online button: processing of the job continues, gap LS is
reinitialised.
•
When using heat transfer printing:
Measure 1
1. Tighten ribbon or set the spring plate on the ribbon unwind mandrel so that
the ribbon core turns the mandrel with it and the ribbon core can still be
removed.
2. Press the Feed button in order to acknowledge the status report.
Display: OFFLINE x JOBS
3. Press the Online button: processing of the job continues, gap LS is
reinitialised.