Novell GROUPWISE 7 - CROSS-PLATFORM, Manual, Page: 39 / 130

Working with Items in Your Mailbox 39
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2 Double-click the attachment.
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Right-click on the attachment then click
Open Attachment .
3.4 Managing Sent Items
This section contains the following topics:
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Section 3.4.1, “Confirming Delivery of Items You’ve Sent,” on page 39
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Section 3.4.2, “Displaying Sent Items,” on page 39
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Section 3.4.3, “Resending Items,” on page 40
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Section 3.4.4, “Retracting Items You’ve Sent,” on page 40
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Section 3.4.5, “Checking the Status of Your Items,” on page 40
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Section 3.4.6, “Requesting a Reply for Items You Send,” on page 41
3.4.1 Confirming Delivery of Items You’ve Sent
GroupWise provides several ways to confirm that your item was delivered.
Tracking an Item You Sent
You can check the status in the Properties window of any item you’ve sent. For information, see
“Checking the Status of Your Items” on page 40 .
Receiving Notification When the Item is Opened or Deleted
You can receive notification when the recipient opens or deletes a message, declines an
appointment, or completes a task.
Requesting a Reply
You can inform the recipient of an item that you need a reply. GroupWise adds a sentence to the item
stating that a reply is requested and changes the icon in the recipient’s Mailbox to a double arrow.
For information, see
“Requesting a Reply for Items You Send” on page 41 .
3.4.2 Displaying Sent Items
You might want to display items you previously sent. For example, you can read a sent item, resend
it with or without corrections, and in some cases, retract it (if it has not already been opened by the
recipient).
1 Click the Sent Items folder in the Folder List.
All sent items reside in this folder unless they are moved to a folder other than the Mailbox or
Calendar. If a sent item is moved to another folder, it no longer displays in the Sent Items folder. To
display sent items that have been moved to other folders, open those folders.