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GroupWise 8 Support Pack 2
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7.1 General Agent Issues
“New View Files Now Overwrite Existing View Files” on page 12
“Evolution Compatibility with the POA and SOAP” on page 12
7.1.1 New View Files Now Overwrite Existing View Files
When you update the POA software to GroupWise 8, updated view files are copied to the software
distribution directory, but not to post offices. This maintains any customizations you might have
made in the view files in post offices.
However, when each GroupWise 8 POA starts for the first time, it copies the new view files from the
software distribution directory to its post office. Therefore, if you have created custom view files
with the same names as standard view files, you must create backup copies before starting the
GroupWise 8 POA, so that your customized view files are not lost when the post office view files
are updated. After you start the GroupWise 8 POA, restore your custom view files.
Occasionally, the POA is unable to copy the updated view files from the software distribution
directory to its post office. When this happens, users receive a message that their view files are out
of date. To resolve this, use the
Refresh Views
option under
Tools
>
GroupWise Utilities
>
System
Maintenance
in ConsoleOne to update the post office view files from the software distribution
directory. After you refresh the views, you must restore your customized view files to the post
office.
7.1.2 Evolution Compatibility with the POA and SOAP
Users might experience problems using Evolution to connect to their GroupWise mailboxes if they
are using Evolution 2.6.0 or earlier. In addition, earlier versions of Evolution can cause high
utilization on GroupWise servers. To encourage users to update to the latest version of Evolution,
you can use the /evocontrol switch in the POA startup file to configure the POA to allow only
specified versions of Evolution. The /evocontrol switch takes either of the following parameters:
/evocontrol-"Evolution-1.10-
yyyy-mm-dd
"
/evocontrol-"Evolution-Data-Server-1.10-yyyy-
mm-dd
"
You can put up to 10 switch entries in the startup file, so you can list as many as 10 versions of
Evolution. Entries beyond 10 are ignored. You can view the current entries at the POA Web console
with the other SOAP settings. The POA log file lists the settings in the Soap Session section.
7.2 NetWare/Windows Agent Issues
“NetWare POA Cannot Index PDF Files” on page 12
“Windows POA LDAP Authentication to Active Directory” on page 13
7.2.1 NetWare POA Cannot Index PDF Files
The third-party viewer application that converts PDF files to HTML for indexing is not working
properly on NetWare. Use the following startup switch with the NetWare POA to prevent it from
trying to index PDF files:
/dcafilter-pdf
On Linux and Windows, the POA successfully indexes PDF files.