NWB-DC IM 3 JAN 2014
© 2014 Novatec, Inc. All Rights Reserved
Page 37
NWB-DC IM 3 JAN 2014
21.0 WARRANTY
FORM # WARRANTY 9 DEC 2013
WARRANTY
– NOVATEC, INC. - Effective Date 9 DEC 2013
2-YEARS
NOVATEC, INC. offers COMPREHENSIVE PRODUCT WARRANTIES on
all of our plastics auxiliary equipment. We warrant each NOVATEC
manufactured product to be free from defects in materials and workmanship,
under normal use and service for the periods listed under
“Warranty
Periods”.
The obligation of Novatec, under this warranty, is limited
to
repairing or furnishing, without charge, a similar part to replace any part
which fails under normal use due to a material or workmanship defect,
within its respective warranty period. It is the purchaser’s responsibility to
provide Novatec with immediate written notice of any such suspected
defect.
W arranted replacem ent parts are billed and shipped freight
pre-paid. The purchaser must return the suspect defective part, freight
prepaid and with identifying documentation to receive full credit for the
part returned. Novatec shall not be held liable for damages or delay
caused by defects. No allowance will be made for repairs or alterations
without the written consent or approval of Novatec
The provisions in equipment specifications are descriptive, unless
expressly stated as warranties. The liability of Novatec to the
purchaser, except as to title, arising out of the supplying of the said
equipment, or its use, whether based upon warranty, contract or
negligence, shall not in any case exceed the cost of correcting defects in
the equipment as herein provided. All such liability shall terminate
upon the expiration of said warranty periods. Novatec shall not in any
event be held liable for any special, indirect or consequential damages.
Commodities not manufactured by Novatec are warranted and
guaranteed to Novatec by the original manufacturer and then only to
the extent that Novatec is able to enforce such warranty or
guaranty. Novatec, Inc. has not authorized anyone to make any
warranty or representation other than the warranty contained here. Non-
payment of invoice beyond 90 days will invalidate the warranty. A renewed
warranty can be purchased directly from Novatec.
Please note that we always strive to satisfy our customers in whatever manner is deemed most expedient to overcome any issues in
connection with our equipment.
Warranty Periods:
Note: All warranty periods commence with the shipment of the equipment to the customer
*NovaDriers™
BBS Series Blenders
Dual Bed Dryers
FlexTouch
™ Series Controls
*
NovaWheel™ Dryers
FlexXpand
™ Series Controls
Drying Hopper
OptiFlex™ Series Controls
NDM-5 Dryer
Communications Modules - MCS-500 controls
Central Drying Assemblies
Vacuum Take-off Boxes
Heater/Blower Units
Surge Bins
Silo Dehumidifiers
Valves and Accessories
VL/VLP Series Loaders
Drawer Magnets
5-YEARS
*WSB Blenders, MaxiBatch & Feeders
LineMaster
™
NWB+, NWB-HC+ & NWB -DC+ (Including PLC)
GlassVu Loaders, Receivers and Hoppers
The Sweeper System
Gas-Fired Heater
GSL Vacuum Loader (No Exclusions)
MoistureMaster™
*NovaVac Dryers
LOGO! Mini PLC
Electronic Metal Separators
VRH, VR & VRP Series Receivers
Quick Select Manifolds
Compressed Air Loaders
UltraVac Vacuum Pumps
Cyclone Dust Collectors
MVP Vacuum Pumps
Tilt Tables
BBS Series Blenders
BBS Series Blenders
FlexTouch
™ Series Controls
FlexXpand
™ Series Controls
OptiFlex™ Series Controls
Communications Modules
Surge Bins
Valves and Accessories
Drawer Magnets
Filter Dust Collector
*NWB, NWB-HC & NWB-DC
1-YEAR
Crystallizers Velocity Control Valves
Infrared Dryers MCS-400 Series Controls
Vacuum Positive Displacement Pumps
MCS-600 Series Controls
– Distributed I/O)
Vacuum Regenerative Blower Pumps
Device-Specific Controllers (BC-1, PC-1 etc.)
Exclusions:
Routine maintenance/replacement parts are excluded from the warranty. These include, but are not limited to: hoses, desiccant, filters,
filter elements, wiper seals, gaskets, dew point sensors, infrared lamps, motors, internal solenoids, fuses and motor brushes. Use with
abrasive materials will void the warranty of any standard product. Wear resistant options may be available to extend usable service
life with abrasive materials.
Novatec reserves the right to limit the warranty if the customer installs replacement parts that do not meet
the specifications of the original parts supplied by Novatec.
*Specific Exclusions:
1.
NovaDrier warranty is void if coalescing filters are not replaced on a 6-month or yearly basis (per instruction manual)
and/or membrane has been exposed to ozone.
2.
Touch screen controls on NovaWheel dryers have a 2-year warranty. All other controls have a 1-year warranty.
3.
NovaVac Dryer -The ability of the canisters to hold vacuum will be compromised if the vacuum seal edge is damaged
from mishandling. We do not warranty canisters damaged from improper handling. We do, however, warranty the seals.
4.
LOAD CELLS on our WSB’s are covered by Novatec standard warranty as long as they have not been damaged from
improper handling.
5.
Velocity Control Valve warranty is voided if unit is placed in direct material flow.
This warranty shall not apply to equipment:
1.
Repaired or altered without written approval of NOVATEC unless such repair or
alteration was, in our judgment, not responsible for the failure
2.
Which has been subject to misuse, negligence, accident or incorrect wiring by others
3.
Warranty is void if processing rates exceed manufacturer-recommended levels or if damage is caused by
ineffective power isolation and/or power spikes/sags or incorrect installation.