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or
Dial
4357 (HELP)
or
315-671-6262
to speak to a Northland Training Representative
HUNT GROUPS
When you are a member of a group (Hunt group or iACD), your account phone is programmed to ring when a choice is
made from an automated attendant or when the hunt group number is dialed. You may be required to log in to the hunt
group to receive calls. You can log in to a group from any device that your account phone number is active on, or from
CommPortal. See the CommPortal User Guide.
If you are a member of more than one group, you will need to know the group number in order to log in and out of the indi-
vidual groups. If you do not know your group numbers, you can obtain this information from the System Administrator.
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To log in:
Dial *44, enter the group number and press #. If you are a member of multiple Hunt Groups you will
need to log in to each group individually.
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To log out:
Dial *44. If you are a logged in to multiple Hunt Groups, the system announces how many groups you
are logged into and will prompt you to press 0# to log out of all hunt groups, or to enter the hunt group number
followed by # to log out of an individual hunt group.
There are two types of directories on the Yealink Cordless phone:
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Local Directory:
Specific to that handset only.
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Network Directory:
Usually maintained by your System Adminis available on all handsets.
TO ADD NUMBERS TO THE LOCAL DIRECTORY:
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Press
OK
Key
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Highlight and Select
DIRECTORY
Icon.
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Select
LOCAL
DIRECTORY.
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Press
OPTIONS
Softkey. Screen says “New Contact”.
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Press
OK
Key.
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Enter first and last name.
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Scroll and Enter work/mobile/other phone numbers.
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Press
SAVE
TO SEARCH DIRECTORIES:
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Press
OK
Key
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Highlight and Select
DIRECTORY
Icon
+
Select
which directory to search
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Begin spelling the name on the dial pad
NOTE:
When searching, press the key the correct amount of times to get the appropriate letter. For example, if searching
for a name that begins with an “S”, you must press the 7 key four times. It’s not necessary to enter an entire name when
searching. EX: if searching for “Stephanie”, you can enter STE, press SELECT, and you will receive the results for all names
that start with STE.
DIRECTORIES