Nortel Symposium Web Center Portal, Installation And Administration Manual, Page: 701 / 710

Installation and Administration Guide 701
July 2004 Index
domain
196
primary domain controller
197
Drop Mode
201
,
203
,
224
DTH
load balancing
204
security settings
213
DTH & Transaction Monitor Configurator
212
Dynamic Transaction Handler
about
18
configuring
195
settings
203
troubleshooting
476
–
484
E
edit
db.properties file
653
web.xml file
652
ELAN
settings
514
,
547
e-mail
attachment directories
256
barring addresses
241
designating attachment directories
258
sharing attachment directories
257
Email Connection tool
500
Email Manager
18
e-mail server
245
e-mail settings
attachment files
243
mailbox parameters
243
scan interval
243
encoding
252
default on the Agent Workbook
332
error messages
interpreting
475
errors
472
,
475
External Web server
142
–
169
configuration
31
F
features
17
filter
472
font options
310
form sharing
357
forms
357
G
guidelines
40
archiving
429
for antivirus software
39
for Click Stream Tracking
365
for customizing the Customer interface
574
for Page Push
353
for sharing forms
357
for Text Chat
347
for Web On Hold
359
utility class software applications
36
H
hardware requirements
28
home page
555
Host Data Exchange (HDX)
configuring
216
,
337
troubleshooting
514
HTML
567
I
IIS Lockdown
24
,
37
installation
data requirements
35
troubleshooting
469
–
471
Installation Addenda
34
installing
Customer Interface
160
,
646
data requirements
35
database
88
Database Migration Utility
376
pcAnywhere
456
–
458
PEP
136
Portal Administrator
102
,
109
–
113
Portal Agent Interface
118
,
119
–
125
Portal Desktop
182
,
191
Portal Server
88
–
98
Service Update
136