Nortel Symposium Web Center Portal, Installation And Administration Manual, Page: 577 / 710

Installation and Administration Guide 577
July 2004 Customizing the Customer Interface
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custLogOn()
The web page should have a <noscript> and </noscript> tag section to inform
the web user that the page requires that JavaScript be enabled on the browser,
and that it gracefully failed the request.
Note: JavaScript:CustLogOn() is called when you execute the request.
CustJoin.html
This web page is an example of what is required for a telephony customer to join
the Web Communications session with the agent after the agent has already
initiated the web session.
This page should include the JavaScript function joinConn().
The page must have a <noscript> and </noscript> tag section to inform the web
user that the page requires that JavaScript be enabled on the browser, and that it
gracefully failed the request.
The three hidden fields are parameters needed to pass to the Web
Communications servlet WebCollab.JoinConnection.
A message should be included to inform the web user to enter the Session ID
exactly as provided by the agent.
JoinConn chat is called when the form is submitted, the method is post, and the
action is /swcp-ci/CustJoin.jsp.
Type Field name (case-sensitive) Value
text trans_number 0
hidden conn_id 0
hidden passwd 0
hidden type callback