32 Upgrading a Norstar Voice Mail system with a 270 MB hard disk drive
Norstar Voice Mail 4.1 Software Upgrade Guide
P0994576 Issue 01
12. Close the module door.
13. Plug the power cord into the AC outlet.
Enabling the Norstar Voice Mail 4.1 Security Key Code
After you have installed the new hard disk drive, you must enable the Norstar Voice
Mail 4.1 Security Key Code. Refer to
"Enabling the Norstar Voice Mail 4.1 Security
Key Code"
on page 12.
Upgrading the software to Norstar Voice Mail 4.1
Upgrading to Norstar Voice Mail 4.1 requires the following procedure:
•
shutting down Norstar Voice Mail
•
attaching the CD-ROM unit to the NAM
•
loading Norstar Voice Mail 4.1
Precautions
•
Ensure that you place the CD-ROM drive horizontally on a stable, level surface.
Attempting to use the CD-ROM drive on its end, sitting vertically, may damage
the CD-ROM disk and the CD-ROM drive. Do not move the CD-ROM drive
while it is in use. Do not handle the unlabeled side of the CD-ROM disk.
•
During the upgrade procedure you hear audible tones which indicate either
progress of the upgrade or errors requiring action. To determine audible
message meanings, refer to “
Troubleshooting the upgrade”
on page 41.
The Norstar Voice Mail 4.1 Security Key Code must be enabled before
attempting to perform the Norstar Voice Mail 4.1 Software Upgrade. Refer to
"Enabling the Norstar Voice Mail 4.1 Security Key Code"
on page 12.
Caution
If you have a monitor and keyboard connected to the NAM, ignore any
messages or requests for input that appear on the screen. The upgrade process
loads Norstar Voice Mail 4.1 automatically.