Upgrading a Norstar Voice Mail system with a 270 MB hard disk drive 31
P0994576 Issue 01
Norstar Voice Mail 4.1 Software Upgrade Guide
If you are returning the disk drive to a Nortel repair facility, package it carefully in
the box that the replacement disk drive came in. If you do not have the original box,
package the drive in another box with plenty of shock-absorbing material.
Installing a new hard disk drive
Before you can install a new hard disk drive, you must remove the hard disk drive
bracket from the NAM. When you are replacing the hard disk drive, you must also
remove the existing hard disk from the disk drive bracket.
To install a new hard disk drive:
1. Fasten the hard disk drive to the bracket. The hard drive must be positioned
with the bottom of the hard disk drive (the side with the exposed electronic
connectors) facing down and into the module.Refer to “
Hard disk drive
location”
on page 29 for the location of the hard disk drive.
2. Insert the tongues on the bracket into the holes in the module wall.
3. Press the bracket firmly against the module wall so each of the nylon fasteners
partly goes through the holes in the module wall.
4. Press each nylon fastener through the hole in the module wall until the
fastener snaps shut.
5. Connect the hard disk power supply wiring and ribbon cable. The connector at
the end of the ribbon cable is used for the primary hard disk drive.
Note: All connectors are keyed or shaped so they cannot be inserted
backwards. If you cannot push a connector in easily, do not force it.
6. If your system has Norstar Voice Mail FAX enabled, you must follow steps 7
to 9 to re-enable the FAX software. If your system does not have Norstar
Voice Mail FAX enabled, proceed to step 10.
7. Insert the FXENABLE diskette that came with Norstar Voice Mail FAX into
the floppy disk drive.
8. Plug in the module and wait for the NAM to boot from the disk. This should
take approximately three minutes.
9. Once all disk activity has ceased and the light on the floppy disk drive has
gone out, unplug the NAM and remove the FXENABLE diskette from the
floppy disk drive. The FAX software is now re-enabled.
10. Replace the front cover. Insert the tongues on the bottom of the front cover
into the module slots.
11. Fasten the two screws holding the front cover to the module.