28 Upgrading a Norstar Voice Mail system with a 270 MB hard disk drive
Norstar Voice Mail 4.1 Software Upgrade Guide
P0994576 Issue 01
Removing and replacing the hard disk drive
Before removing and replacing the hard disk drive you must back up the Norstar
Voice Mail programing and the NAM capabilities file. For more information on
backing up the Norstar Voice Mail programing, refer to
"Backing up Norstar Voice
Mail programing"
on page 15. For more information on backing up the NAM
capabilities file, refer to
"Backing up the NAM capabilities file"
on page 16.
After the hard disk drive is replaced and the Software Upgrade is performed, the
Norstar Voice Mail programing and the NAM capabilities file must be restored.
Removing the hard disk drive
To remove the hard disk drive:
1. Shutdown the NAM. For more information, refer to
"Shutting down Norstar
Voice Mail"
on page 17.
2. Remove the NAM power cord from the AC outlet.
3. Ground yourself by attaching one end of the grounding strap to your wrist and
the other end to a grounded metal surface.
4. Open the module door. The door may be locked. To unlock the door, use a
screwdriver to turn the lock in the bottom-right corner of the door. Turn the
lock 90° counterclockwise until the screwdriver slot is vertical.
5. Remove the two screws holding the front cover to the module. The screws are
located along the top of the front cover.
6. Slide the front cover out from the module.
CAUTION
Do not use an electric screwdriver near the hard disk drive. Information on the disk
could be lost.