Nortel Modular ICS 6.0, Manual

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P0992640 03 Modular ICS 6.0 System Coordinator Guide
Transferring calls
Using the transfer feature
Transfer allows you to direct a call to a telephone in your
Norstar system, within the network, or external to the network.
Transferring a call
1. Press
²àâ.
2. Call the person to whom you want to transfer the call.
3. If you want to talk to the person to whom you are
transferring the call, wait for them to answer, and speak to
them before proceeding.
4. When you are ready to complete the transfer, press
¨
or
JOIN
.
You cannot use Last Number Redial, Saved Number Redial, a
speed dial code, Priority Call or Ring Again to dial the number
for a transfer.
Depending on how a private network call is routed, it may not
always be possible for the system to return a transferred call to
you if the transferred call is not answered. When transferring
a call to a private network destination, stay on the line until the
person to whom you are transferring the call answers.
You cannot use the Line Pool feature code to access a line pool
for a transfer. To use a line pool, use a programmed line pool
button, or press the key labelled Intercom and enter a line pool
access code.