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Contents
555-9001-316 Standard 1.0 February 1996
Chapter 4: IVR 2.0/I call flow interface
4-1
Using the COMI, COMO, and COMA cells to access the host
computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Setting the COMI cell parameters . . . . . . . . . . . . . . . . . . . . . . . 4-2
An application using the COMI, COMO, and COMA cells . . . . 4-11
Appendix A: Host error messages
A-1
Terminal Resource Server (TRS) Messages . . . . . . . . . . . . . . . . . A-1
Glossary
Glossary-1
List of figures
Figure 1-1
Terminals connected to a host computer ................ 1-2
Figure 1-2
VT100 application screen sample ........................... 1-3
Figure 1-3
Meridian IVR 2.0/I VT100 Gateway configuration ... 1-4
Figure 1-4
TRS communication process .................................. 1-5
Figure 2-1
Voice response system vs. terminal operator ......... 2-3
Figure 2-2
Action and screen templates................................... 2-4
Figure 2-3
Action template syntax ............................................ 2-6
Figure 2-4
Action template for accounting application.............. 2-7
Figure 2-5
Reset-action template sequence sample ................ 2-9
Figure 2-6
Reset-action template sample............................... 2-10
Figure 2-7
Logout action flow ................................................. 2-11
Figure 2-8
Logout-action template sample ............................. 2-12
Figure 2-9
Screen showing fields and the system prompt...... 2-14
Figure 2-10
Application screen for accounting application ....... 2-15
Figure 2-11
Screen template syntax......................................... 2-16
Figure 2-12
Screen template for accounting application .......... 2-17
Figure 2-13
The field-descriptor syntax .................................... 2-20
Figure 2-14
Key-descriptor line syntax .................................... 2-23
Figure 2-15
Sleep-descriptor syntax......................................... 2-25
Figure 3-1
screen.conf file syntax............................................. 3-3
Figure 3-2
screen.conf file ........................................................ 3-4
Figure 3-3
trs.conf file syntax ................................................... 3-5
Figure 3-4
Initial-action template .............................................. 3-6
Figure 3-5
trs.conf file for accounting application ..................... 3-8
Figure 3-6
vt100.ctl file syntax .................................................. 3-9
Figure 3-7
vt100.ctl file for accounting application ................... 3-9
Figure 3-8
com.conf file .......................................................... 3-11
Figure 3-9
Initial-action template for accounting application .. 3-14
Summary of Contents for Meridian IVR VT100
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