Nortel Meridian 1 Option 11C, Administration And Maintenance

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Page 120 of 492 Chapter 2 — Feature descriptions
553-3011-311 Standard 7.0 May 1999
Generic X11 International features partially supported
Attendant features
Attendant and Network Wide Remote Call Forward
Prior to Release 20, the Remote Call Forward (RCFW) feature allowed a user
to administer call forward from a remote set within the Meridian 1 or from
outside the Meridian 1 through the Direct Inward System Access (DISA)
number. The RCFW feature was not available on a network wide basis, nor
was it applicable to Attendant Consoles. This enhancement introduces the
RCFW feature across the Meridian Customer Defined Network (MCDN),
while also providing the attendant with RCFW capabilities.
The feature capabilities of the set-based (FFC activated) network wide
application of the RCFW feature match those of the current standalone
RCFW feature.
This feature is supported over ISDN BRI trunks within an MCDN
environment; it is not supported on ISDN BRI sets
Attendant Blocking of DN
This feature allows a person to dial the attendant DN and request an external
(long distance) call, and then disconnect while waiting for the call to be
processed by the attendant. The requesting DN is idle and can receive and
make calls.
When the attendant is ready to make the external (long distance) call, the
Attendant Blocking of DN feature provides the attendant with the ability to
block the DN while the external call request is being processed. The line
appears busy to any caller attempting to contact the blocked DN. The blocked
DN cannot be used to originate a call and will be connected to the attendant
if it goes off hook. When the attendant has completed the external call, the
blocked DN can be rung and the call extended. The attendant is guaranteed
that the requesting DN is not busy and is available to take the call when the
processing has been completed. This feature works in both standalone and
Meridian Customer Defined Network (MCDN) environments.
This feature is supported over ISDN BRI trunks in an MCDN environment,
if NAS is equipped. It is not supported if a call is extended to an ISDN BRI
set.