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Installation and Configuration Guide
81
October 2007
LinkPlexer 6.0 procedures
Backing up LinkPlexer to enable restoration in
the event of a faulty PEP or Service Update
Introduction
The LinkPlexer 6.0 Program Enhancement Package (PEP) or Service Update
(SU) installers can be used to update the LinkPlexer 6.0 file content. The PEP/
SU installer reads the LinkPlexer 6.0 path from the registry keys and installs the
modifications in the Nortel LinkPlexer 6.0 folder.
After you install the PEP/SU, you cannot uninstall it. The uninstall process
removes the complete application. In case a fault occurs in the PEP/SU
installation, it is advisable to have a backup copy of the original LinkPlexer 6.0
files.
To back up LinkPlexer 6.0
1
Locate the LinkPlexer 6.0 folder. By default, the folder is located at
C:\Program Files\Nortel\LinkPlexer.
2
Copy this folder (and consequently all the files) to another location.
3
Close all applications that are currently running.
4
Proceed with the PEP/SU installation (see “Installing an SU for LinkPlexer
6.0,” on page 82).
5
If a problem with the PEP/SU installation occurs, delete the LinkPlexer 6.0
folder located, by default, at C:\Program Files\Nortel\LinkPlexer.
6
Restore the LinkPlexer 6.0 folder to C:\Program Files\Nortel\LinkPlexer.
You can now run LinkPlexer 6.0 and its associated applications as usual.
Summary of Contents for LinkPlexer
Page 2: ......
Page 4: ...PCANYWHERE is a trademark of Symantec Corporation...
Page 8: ...viii LinkPlexer Contents Standard 3 02...
Page 34: ...34 LinkPlexer Installation overview Standard 3 02...
Page 50: ...50 LinkPlexer Installing and configuring pcAnywhere Standard 3 02...
Page 54: ...54 LinkPlexer Installing and configuring the Eicon X 25 card Standard 3 02...
Page 86: ...86 LinkPlexer LinkPlexer 6 0 procedures Standard 3 02...
Page 118: ...118 LinkPlexer Configuring and maintaining LinkPlexer 6 0 Standard 3 02...
Page 132: ...132 LinkPlexer Troubleshooting Standard 3 02...
Page 172: ...172 LinkPlexer LinkPlexer configuration changes Standard 3 02...
Page 180: ...180 LinkPlexer Softphone message sequence chart Standard 3 02...
Page 188: ...188 LinkPlexer Glossary Standard 3 02...
Page 194: ...Reader Response Form Reader Response Form...
Page 195: ......