
Installation and Configuration Guide
189
Index
Numerics
1-Wire iButton driver
installing
57
A
about
LinkPlexer
13
Address
93
AgentContinuityTest
91
AgentListenerPort
91
AgentPingInterval-Secs
92
AgentPingTest
92
antivirus
guidelines for use with LinkPlexer
130
application considerations
21
application continuity test
17
ApplicationID
97
B
backing up LinkPlexer
80
,
81
BGDATA table
161
boot sequence of CTI servers
124
BusinessGroupID
97
C
Check Dongle
71
client connection management
17
common problems
120
configuration
X.25
52
configuration items
88
,
90
dynamic
88
mandatory
88
optional
88
static
88
configuring
Contact Center Manager Server
109
Eicon X.25 card
53
,
135
GDC modem
147
ICM TAPI driver
112
pcAnywhere accounts
41
Peri-ICM to use LinkPlexer
117
TCP/IP connections
107
V.3600 modem
144
X.25 connection
106
connectivity
16
Contact Center Manager Server
configuring
109
co-residency requirements
20
CS 2x00/DMS
12
CUSTNTWK table
162
D
DMS parameters
110
DN association management
16
examples
166
DN association sharing
15
dongle keycodes
entering
71
DVSetOffHookGenerate
100
dv-Set-Offhook-U
17
,
179
dynamic configuration items
88
E
Eicon X.25 card
configuring
135
installing
53
entering a keycode
72
F
FAQ
123
Summary of Contents for LinkPlexer
Page 2: ......
Page 4: ...PCANYWHERE is a trademark of Symantec Corporation...
Page 8: ...viii LinkPlexer Contents Standard 3 02...
Page 34: ...34 LinkPlexer Installation overview Standard 3 02...
Page 50: ...50 LinkPlexer Installing and configuring pcAnywhere Standard 3 02...
Page 54: ...54 LinkPlexer Installing and configuring the Eicon X 25 card Standard 3 02...
Page 86: ...86 LinkPlexer LinkPlexer 6 0 procedures Standard 3 02...
Page 118: ...118 LinkPlexer Configuring and maintaining LinkPlexer 6 0 Standard 3 02...
Page 132: ...132 LinkPlexer Troubleshooting Standard 3 02...
Page 172: ...172 LinkPlexer LinkPlexer configuration changes Standard 3 02...
Page 180: ...180 LinkPlexer Softphone message sequence chart Standard 3 02...
Page 188: ...188 LinkPlexer Glossary Standard 3 02...
Page 194: ...Reader Response Form Reader Response Form...
Page 195: ......