Getting Started Guide for Nortel
™
IP 1120E/1140E/1220/1230 Telephone Sets
Answer a Call
To answer a call use one of the following options:
Ö
Lift the handset.
Ö
Press the Handsfree key.
Ö
Press the Line (DN) key beside the LCD indicator as it
flashes.
Ö
Press the Headset key.
Place a Call
Ö
Lift the handset and dial the number.
-OR-
Press a Line (DN) key, dial the number, and lift the hand
set to talk.
To make an intercom call:
Ö
Lift the handset.
Ö
Press the Intercom key.
Ö
Dial the one or two-digit intercom code for the person you
want to call.
To place a call using Auto Dial:
Ö
Lift the handset.
Ö
Press an Auto Dial key. The number is dialed
automatically.
To place a call using Speed Call:
Ö
Lift the handset.
Ö
Press the Speed Call Controller key.
Ö
Dial the Speed Call code assigned to the number you want
to call. The number is automatically dialed.
Redial
To automatically redial the last number you dialed:
Ö
Lift the handset.
Ö
Press the Line (DN) key.
End a Call
Ö
Hang up the handset.
-OR-
Press the Goodbye key.
Place a Call on Hold
Ö
Press the Hold key. The LCD indicator beside the
Line (DN) flashes.
To take a call off hold:
Ö
Press the flashing Line (DN) key.
Mute
To toggle between activating and deactivating the microphone:
Ö
Press the Mute key.
Transfer a Call
To transfer an active call:
Ö
Press the Transfer soft key. The call is put on hold.
Ö
Dial the number to which you want to transfer the call.
Ö
When the party answers, announce the call (optional).
Ö
Press the Transfer soft key a second time to complete the
transfer.
If the person you attempt to transfer the call to is unavailable:
Ö
Press the flashing Line (DN) key to return to your original
call.
Conference
To set up a conference call for up to three or six people (including
yourself):
Ö
While on an active call, press the Conference soft key
(1100 series) or Conference key (1200 series). The call is
put on hold.
Ö
Dial the number of the person you want to add to the
conference call.
Ö
Press the Conference soft key (1100 series) or
Conference key (1200 series) a second time to add the
person to the conference.
If the person you attempt to add to the conference is unavailable:
Ö
Press the Goodbye key.
Ö
Press the flashing Line (DN) key to return to your original
call.
Call Join
To add a second caller to a current active call:
Ö
While on an active call, answer the second incoming call,
placing the original call on hold.
Ö
While on the second call, press the Conference soft key.
Ö
Press the Line (DN) key of the original call.
Ö
Press the Conference soft key to add all parties together.
Call Park
Use Call Park to put a call on hold to be retrieved from another
telephone in the system.
To park a call on a DN that you designate:
Ö
Press the More soft key.
Ö
Press the Park soft key.
Ö
Dial the DN where you want to park the call.
Ö
Press the Park soft key.
To automatically park a call on your DN or a System Park DN:
Ö
Press the More soft key.
Ö
Press the Park soft key twice. The call is parked on your
DN or a System Park DN, if enabled.
To retrieve a parked call:
Ö
Lift the handset.
Ö
Press the Park soft key.
Ö
Dial the DN where the call is parked.
Call Pickup
To answer a call ringing on another phone in your Call Pickup group:
Ö
Lift the handset.
Ö
Press the More soft key.
Ö
Press the Pickup soft key. The call is redirected to your
phone.
Call Forward
To direct your calls to ring at another Line (DN):
Ö
Without lifting the handset, press the Forward soft key.
Ö
Dial the number where you want to forward your calls.
Ö
Press the Forward soft key. Calls are forwarded.
To cancel Call Forward:
Ö
Press the Forward soft key.
To reinstate Call Forward without changing the forward to number:
Ö
Press the Forward soft key twice.
