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Nortel Enterprise Edge ATA 2, User Manual

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1-800-4 NORTEL
www.nortelnetworks.com

© 1999 Nortel Networks
P0908546 Issue 01

Enterprise Edge ATA 2
User Guide

Summary of Contents for Enterprise Edge ATA 2

Page 1: ...1 800 4 NORTEL www nortelnetworks com 1999 Nortel Networks P0908546 Issue 01 Enterprise Edge ATA 2 User Guide ...

Page 2: ......

Page 3: ...n 7 Conference Call 7 Conference Hold 7 Conference Consultation Split Conference 8 Disconnecting One Party 8 Hold Call Exclusive 8 Hold Call Public 8 Hotline 8 Last Number Redial 9 Line Pool Selection 9 Enterprise Edge Voice Messaging 9 Page General 9 Page Intercom 9 Page External 9 Page Intercom External 9 Priority Call 10 Privacy Control 10 Restriction Override 10 Ring Again 10 Reply To a Ring A...

Page 4: ...fer using Conference 12 To Transfer an external call to a co worker with a line appearance using Hold 12 Trunk Answer from any Telephone 13 Voice Call 13 Data Communication 15 Set Tones to OFF 15 Auto answer Modems and Answering Machines 15 Modem and FAX Transmission Compatibility 15 Troubleshooting for Data Applications 17 ...

Page 5: ...e server Data Communication information Troubleshooting All of the features available from Enterprise Edge ATA 2 are accessed by pressing on your telephone and pressing a feature or access code The feature list shows and the feature code Where applicable steps are included to help use each feature If your telephone does not have a button you must use the hook switch located under the handset The h...

Page 6: ...6 About Enterprise Edge ATA 2 Enterprise Edge ATA 2 User Guide P0908546 Issue 01 ...

Page 7: ...he highest numbered park code in the system If call park is unsuccessful you hear an error tone and remain connected with the call Note Tones must be ON For a list of park codes see your System Administrator Call Park Retrieve A parked call can be retrieved from any Enterprise Edge telephone by lifting the handset and pressing the Call Park code Callback for Call Park Alerts you to the external ca...

Page 8: ...ee way conference between yourself one external call and one intercom call or two intercom calls Line pool access allows you to establish a conference between yourself and two external calls To establish a conference call 1 Make or answer the first call 2 Press This automatically places the first call on hold 3 Make or answer the second call 4 Press to complete the conference Note If the second ca...

Page 9: ... with the other call 2 Replace the handset 3 Lift the handset and press You are connected with the caller on hold Hold Call Exclusive Allows you to place an active call on hold and prevents it from being picked up from other telephones When Tones is ON a held call reminder tone is heard Hold Call Public Allows you to place an active call on hold and allows it to be picked up from other telephones ...

Page 10: ...ailbox and follow the voice prompts Allows you to leave a message Note You cannot use a single line telephone attached to Enterprise Edge ATA 2 for Enterprise Edge Voice Messaging configuration tasks For more information about accessing Enterprise Edge Voice Messaging features see the Enterprise Edge Voice Messaging Reference Guide Page General fl plus code 1 3 plus zone code 0 6 Allows you to mak...

Page 11: ... override restrictions imposed on your telephone Ring Again Allows you to queue a call to another Enterprise Edge or Centrex telephone that is busy or is not answered or to a busy line in the Line Pool You can use ring again only on calls placed on an intercom line When the telephone is available you are alerted with one short ring from your telephone To cancel ring again press Reply To a Ring Aga...

Page 12: ...more lines or as the night zero telephone Service mode is assigned during Enterprise Edge System Administration System Speed Dial plus the speed dial code Allows you to use a speed dial code to quickly dial preprogrammed telephone numbers System speed dial codes are established by the System Administrator Note You cannot program personal speed dial numbers from your telephone Tones Call progress t...

Page 13: ...ess the transfer destination number 3 Announce the call to the receiving party optional 4 Replace the handset Transfer using Conference 1 Press 2 Make the second call 3 4 Replace the handset To Transfer an external call to a co worker with a line appearance using Hold 1 Put the caller on hold and select your alternate line 2 Call your co worker Tell your co worker the flashing line appearance is a...

Page 14: ...ephone Allows you to pick up a ringing external call on a line that has been placed into any service mode Voice Call flfl plus the intercom number Allows you to make a voice announcement or begin a conversation through the speaker of a digital telephone without making the other telephone ring ...

Page 15: ...et and press Auto answer Modems and Answering Machines Enterprise Edge ATA 2 can be programmed to ring directly on one external line It can also be designated as the Night Set to answer calls after hours To assign an external line to ring at the digital telephone contact your Installer or System Administrator Modem and FAX Transmission Compatibility Enterprise Edge ATA 2 is compatible with all com...

Page 16: ...16 Data Communication Enterprise Edge ATA 2 User Guide P0908546 Issue 01 ...

Page 17: ...e Edge Analog Terminal Adapter 2 is in the tones OFF mode 3 Make sure you are dialing out on the proper line The proper line is either an intercom or external line See Alternate Line on page 6 of the Feature List To change your prime line see your System Administrator 4 Substitute a single line telephone for your data communication device If you receive a dial tone on the single line telephone the...

Page 18: ...18 Troubleshooting for Data Applications Enterprise Edge ATA 2 User Guide P0908546 Issue 01 ...

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