C a l l P i l o t .
TM
Release 2.0
Voice Mail User Guide
Page 1: ...C a l l P i l o t TM Release 2 0 Voice Mail User Guide...
Page 2: ...messages 11 Changing message speed 12 Changing message volume 12 Deleting and restoring messages 12 Calling the sender 13 Replying to the sender 13 Replying to the sender and all recipients 13 Forwar...
Page 3: ...our computer Here are some of the many CallPilot features you can use by entering commands on the keypad of your touchtone telephone Play your messages Forward and reply to messages Compose edit and s...
Page 4: ...word Your personal password provides security for your mailbox and its contents All of your interaction with CallPilot is confidential no one else can access your mailbox Help sources Voice prompts On...
Page 5: ...ions 1 Custom Operator 2 3 4 5 6 7 Block Messages 8 9 Options Help 0 Cancel Exit 1 Login 2 Greetings 3 Disconnect 4 Password Change 5 CallPilot Tools 6 Go to a Message 7 8 9 Mailbox Help 0 Mailbox Opt...
Page 6: ...s use these standard commands as needed Message commands and mailbox commands To access more features from your message list use these two families of commands Commands that you use on the current mes...
Page 7: ...om any touchtone telephone When logging in from your own telephone you may be able to press a message key instead of dialing the access number 1 Dial the CallPilot multimedia messaging access number o...
Page 8: ...nistrator Keep your mailbox secure by choosing passwords that are not easily discovered Decide on a system for choosing passwords that is easy for you to remember but hard for anyone else to guess For...
Page 9: ...Press to end the recording To play delete or re record your greeting While at your greeting you can play delete or re record it To play your greeting press 2 To delete your greeting press 7 6 To re r...
Page 10: ...perator or disconnect them As a courtesy to your callers while message blocking is turned on you should record a temporary greeting that provides details of your absence and tells callers what to do A...
Page 11: ...played your messages press 8 3 to disconnect from CallPilot or hang up Or you can remain logged in to use other messaging features To review and respond to your messages While you are playing a messag...
Page 12: ...softer or louder While you are playing a message press 2 4 to play it softer or press 2 6 to play it louder You can increase the volume three times above normal and decrease it two times below normal...
Page 13: ...your reply To review your message see Checking and editing your message page 19 To add options see Adding message options page 20 To add attachments see Adding message attachments page 21 4 Press 7 9...
Page 14: ...his step for each additional number to which you want to forward the message For details on addressing your message see Addressing a message page 18 and Addressing by name page 19 If you need to cance...
Page 15: ...ed by See Addressing a message page 18 and Addressing by name page 19 If you need to cancel an address see To cancel an address entry below 4 When you have finished entering addresses press again to e...
Page 16: ...message page 17 To address a message to a local mailbox Enter the mailbox number then press To address a message to a distribution list Enter the distribution list number then press To address a messa...
Page 17: ...you are finished press to end the list Checking and editing your message After you have recorded your message you can review it before sending it To play or change the message use any of these standa...
Page 18: ...then 4 to add the Private option To cancel a Private option for a message press 7 0 then 4 again To request an acknowledgment to your message When you send a message marked Acknowledgment CallPilot a...
Page 19: ...s currently in your mailbox to your message before sending it You cannot attach a message marked Private 1 Before or after recording a message press 7 0 for Message Options then 7 for Add Attachment 2...
Page 20: ...hru dialing While you are using CallPilot you can make a call without hanging up Ask your administrator if thru dial is available to you To place a call while logged in While logged in to your mailbox...
Page 21: ...Press 5 to start entering addresses into the list 5 Enter the first address then press in the same way you address a message 6 Continue to enter addresses pressing after each one To cancel the last nu...
Page 22: ...ou set up Remote Notification is enter your remote number and select telephone or pager You can change the message type notification days and notification times now or use the standard settings 1 Whil...
Page 23: ...ged in to your mailbox press 8 5 for CallPilot Tools then 2 for Remote Notification 2 Press 5 to review your current settings 3 Press 5 again to change the first setting 4 At each setting change it if...
Page 24: ...t a paging service press 4 At the prompt enter your Pager Identification Number PIN then press To select an alphanumeric pager press 5 At the prompt enter your Pager Identification Number PIN then pre...
Page 25: ...0 For a m press 1 for p m press 2 Time setting is for the time zone at your mailbox location Ask your administrator if your mailbox can be set up so that you receive notification when new messages are...
Page 26: ...organization by pressing 0 followed immediately by the person s extension number See Thru dialing page 22 You may be able to use name dialing if you don t know the extension number Ask your administr...
Page 27: ...27 Your CallPilot numbers Voice Mail access number 434 984 7099 or X 7099 Express Messaging number X 6000 Name Dialing Name Addressing prefix 11...
Page 28: ...All Rights Reserved Information is subject to change without notice Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant...
