Nortel CallPilot 1001rp, Installation And Configuration Manual

Page: 42 / 368

Using Windows NT online diagnostic tools Standard 1.0
42 CallPilot
Viewing event logs
Introduction
When the server startup cycle is complete, and if the CallPilot server has
been configured (refer to Part 3 of the
CallPilot Installation and
Configuration binder), messages in dialog boxes on the monitor indicate
that CallPilot is ready to accept calls.
If one or more error messages appear on the monitor, a fault has occurred.
To determine what happened, you can use the following:
Windows NT Event Viewer on the 1001rp server (see “To use the
Windows NT Event Viewer” on page 44)
CallPilot Event Browser or Alarm Monitor in CallPilot Manager
For more information, do one of the following:
See “Alarm Monitor” on page 80
Refer to the CallPilot Administrator’s Guide (NTP 555-7101-301)
Note: The Event Browser and Alarm Monitor include online Help for
events, which may help you to resolve the problem. If you cannot log on to
the CallPilot system using a web browser due to server problems, then use
the Windows NT Event Viewer.