16
Preface
316806-C
You can print the technical manuals and release notes free, directly from the
Internet. Use Adobe* Acrobat Reader* to open the manuals and release notes,
search for the sections you need, and print them on most standard printers. Go to
Adobe Systems at the
URL to download a free copy of the
Adobe Acrobat Reader.
How to get help
If you purchased a service contract for your Nortel product from a distributor or
authorized reseller, contact the technical support staff for that distributor or
reseller for assistance.
If you purchased a Nortel service program, contact Nortel Technical Support. To
obtain contact information online, go to the
and click Technical Support.
Information about the Nortel Technical Solutions Centers is available from the
web page.
An Express Routing Code (ERC) is available for many Nortel products and
services. When you use an ERC, your call is routed to a technical support person
who specializes in supporting that product or service. To locate the ERC for your
product or service, go to the
web page.