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Chapter 4 SMP log error messages

316806-C

 

Message

NPAL_CreateCpuandDropNhIds: failed creating DROP NH Status <value>

Severity

ERROR

Description

This message indicates that an attempt to create the special next- hop in 
hardware pointing to DROP failed. This next hop will be used by default route and 
will never be deleted.

Synopsis

N/A

Action

Contact the customer support team if the problem persists.

Message

NPAL_CreateNhId: could not create next hop <ip addr>, Status <value> 

Severity

WARNING

Description

This message indicates that an attempt to create the next-hop entry in hardware 
failed.

Synopsis

N/A

Action

Contact the customer support team if the problem persists.

Message

NPAL_CreateSingleInlif: failed enabling Uc routing lifIfIndex: <value>, status: 
<value>

Severity

INFO

Description

You need to enable routing for each port on the Passport 8300. This message 
indicates a failure in hardware when enabling IP routing for that interface.

Synopsis

N/A

Action

Contact the customer support team if the problem persists.

Message

NPAL_DeleteArp: Delete UcNextHop failed entry <ip addr> nhId <value> status 
<value>

Severity

WARNING

Description

This message indicates that an attempt to delete the next hop in hardware failed.

Synopsis

N/A

Action

Contact the customer support team if the problem persists.

Summary of Contents for 8300 Series

Page 1: ...Part No 316806 C June 2005 4655 Great America Parkway Santa Clara CA 95054 316806 C System Messaging Platform Reference Guide Ethernet Routing Switch 8300 Software Release 2 2 ...

Page 2: ...rding its use reproduction and disclosure are as set forth in the Commercial Computer Software Restricted Rights clause at FAR 52 227 19 Statement of conditions In the interest of improving internal design operational function and or reliability Nortel Networks Inc reserves the right to make changes to the products described in this document without notice Nortel Networks Inc does not assume any l...

Page 3: ...e c create derivative works or modifications unless expressly authorized or d sublicense rent or lease the Software Licensors of intellectual property to Nortel Networks are beneficiaries of this provision Upon termination or breach of the license by Customer or in the event designated hardware or CFE is no longer in use Customer will promptly return the Software to Nortel Networks or certify its ...

Page 4: ...ertify its destruction c Customer is responsible for payment of any taxes including personal property taxes resulting from Customer s use of the Software Customer agrees to comply with all applicable laws including all applicable export and import laws and regulations d Neither party may bring an action regardless of form more than two years after the cause of the action arose e The terms and cond...

Page 5: ...7 Message tags 17 Message format 18 Crash dump information 19 Log file modifications 19 Log file 19 Log file naming convention 20 Transfer of a log file to remote machine 20 Transfer criteria 22 Chapter 2 Setting up SMP logs using the CLI 27 Displaying logs by file name category severity and CPU 27 Defining transfer criteria for the log file 29 Configuring the remote host address and file name for...

Page 6: ...sages to the PCMCIA 37 Ending the logging of system messages on the PCMCIA 37 Chapter 4 SMP log error messages 39 Numeric Messages 39 A Messages 40 B Messages 53 C Messages 56 D Messages 73 E Messages 76 F Messages 81 G Messages 86 H Messages 96 I Messages 99 K Messages 108 L Messages 108 M Messages 111 N Messages 116 O Messages 127 P Messages 128 Q Messages 153 R Messages 157 S Messages 189 T Mes...

Page 7: ...eters for triggering log file transfers 21 Table 6 SMP log information 27 Table 7 Transfer criteria for log transfer 29 Table 8 Configure the remote host address and file name for log transfer 30 Table 9 Display log information by file name category severity and CPU 33 Table 10 Define transfer criteria for log transfer 35 Table 11 Configure the remote host address and file name for log transfer 36...

Page 8: ...8 Tables 316806 C ...

Page 9: ...e Ethernet Routing Switch 8300 The guide provides instructions for initializing and customizing the features using the Nortel Networks Command Line Interface NNCLI and the Ethernet Routing Switch 8300 Command Line Interface CLI This guide provides a general description of the design principles underlying System Messaging Platform SMP features for the Ethernet Routing Switch 8300 and lists the exis...

Page 10: ...LI command modes you use to configure the Ethernet Routing Switch 8300 and the commands you use to access the NNCLI You can access the NNCLI using the following methods Telnet session rlogin local console port NNCLI command modes The NNCLI has four major command modes listed in order of increasing privileges User EXEC Privileged EXEC Global configuration Interface configuration Each mode provides ...

Page 11: ...vide a login name and password The login name and password combination determines your access level in the Privileged EXEC mode and other higher modes Global configuration mode This mode allows you to make changes to the running configuration If the configuration is saved these settings survive reboots of the switch Interface configuration mode This mode allows you to modify either a logical inter...

Page 12: ... exec Default mode when NNCLI is started logout to exit Privileged EXEC Passport 8300 5 privExec enable to enter from User EXEC mode disable to exit to User EXEC mode Global configuration Passport 8300 5 config config configure to enter from Privileged EXEC mode exit to exit to Privileged EXEC mode Interface configuration Passport 8300 5 config if config if interface to enter from Global configura...

Page 13: ... configuration mode Login xxxxx Password xxxxx Passport 8310 5 enable Password nortel Passport 8310 5 configure terminal Passport 8310 5 config Returning to the CLI To switch from the NNCLI to the CLI enter the following commands Passport 8310 5 config no boot flags nncli Passport 8310 5 config exit Passport 8310 5 config save boot You must reboot the switch for this change to take effect Note The...

Page 14: ... Enter show ip alerts routes braces Indicate required elements in syntax descriptions where there is more than one option You must choose only one of the options Do not type the braces when entering the command Example If the command syntax is show ip alerts routes you must enter either show ip alerts or show ip routes but not both brackets Indicate optional elements in syntax descriptions Do not ...

Page 15: ...ommand syntax descriptions Also indicates new terms and book titles Where a variable is two or more words the words are connected by an underscore Example If the command syntax is show at valid_route valid_route is one variable and you substitute one value for it plain Courier text Indicates command syntax and system output for example prompts and system messages Example Set Trap Monitor Filters s...

Page 16: ...ntact the technical support staff for that distributor or reseller for assistance If you purchased a Nortel service program contact Nortel Technical Support To obtain contact information online go to the www nortel com contactus web page and click Technical Support Information about the Nortel Technical Solutions Centers is available from the www nortel com callus web page An Express Routing Code ...

Page 17: ...ly manner This chapter describes SMP and includes the following topics Log message format The log messages for the Ethernet Routing Switch 8300 have a standardized format Message tags All system messages are tagged with the following as shown in Message format on page 18 Category The Category of the log message Refer to Table 2 on page 18 for possible categories Module ID Software module from whic...

Page 18: ...erity levels Note The NP information shown in italics is encrypted before being written into the Syslog file The encrypted information is for debugging purposes only and is not readable on the switch It can be decrypted only by a Customer support engineer The CLI commands display the logs without the encrypted information It is not advisable to edit the log file Table 2 SMP categories SMP Categori...

Page 19: ...R A non fatal condition has occurred You may be required to take appropriate action For example an error message is generated when the system is unable to lock onto the semaphore before initialization of the IP addresses configured for the SMP log file transfer to a remote host WARNING A non fatal condition has occurred No immediate action is needed FATAL A fatal condition has occurred that the sy...

Page 20: ... the highest sequence number present in the PC If the log file does not exist then a new log file with the sequence number 000 is created and the logs are stored Transfer of a log file to remote machine The system logs contain important information for debugging and maintaining your Ethernet Routing Switch 8300 When logging to the PCMCIA the log file is automatically transferred to a remote host w...

Page 21: ...r Description Default value minsize Minimum acceptable free space available on the PCMCIA for logging 100 KB maxsize Maximum size of the log file on the PCMCIA 1 MB maxoccupypercentage The amount of memory to use for SMP logging when the Maxsize parameter cannot be met 90 Note Nortel recommends that you not set this option since it causes the syslog file to be overwritten on the remote server Note...

Page 22: ... to DRAM until there is enough free space on the PCMCIA Example 1 The Ethernet Routing Switch 8300 has been in operation for some time with an 8 MB 8192 KB PCMCIA installed Note 1 The IP address you configured for the remote host must be reachable 2 Nortel strongly recommends renaming any log file before transferring it from a host to the switch for example for use with the show log file name of f...

Page 23: ... KB 0 KB 8192 KB Allowed log file size 2048 KB The current log file will be transferred to a remote host when the log file size reaches the configured maxsize of 2048 KB The maxoccupyPercentage parameter does not have any affect in this example since the space available for SMP is so much greater than the maxsize parameter Example 2 The Ethernet Routing Switch 8300 has been in operation for some t...

Page 24: ...is triggered by either maxsize or maxoccuptPercentage whichever is reached first Example 3 The Ethernet Routing Switch 8300 has been in operation for some time with an 8 MB 8192 KB PCMCIA installed The configured parameters are as follows minsize 500 KB maxsize 2048 KB maxoccupyPercentage 90 Current operating parameters are as follows PCMCIA size 8192 KB Current log file size 200 KB There are some...

Page 25: ...that the PCMCIA never completely fills to 100 capacity Therefore a transfer of the log file is triggered by either maxsize or maxoccuptPercentage whichever is reached first If FTP TFTP fails a message indicating the failure is generated Also if all the configured hosts are unreachable and the transfer fails a log message is generated and the logging of messages to the PCMCIA is stopped Logging con...

Page 26: ...26 Chapter 1 System Messaging Platform 316806 C ...

Page 27: ... Page Displaying logs by file name category severity and CPU 27 Defining transfer criteria for the log file 29 Configuring the remote host address and file name for log transfer 30 Logging system messages to the PCMCIA 31 Stop logging system messages to the PCMCIA 31 Table 6 SMP log information Sheet 1 of 2 show log file followed by tail Displays the file from tail name of file value Displays the ...

Page 28: ...OR WARNING cpu CPU3 category value severity value CPU value Filters and lists the logs individually or combined according to category severity and the CPU that generated it Valid categories CPUs and severities are listed in Table 2 on page 18 Table 3 on page 18 and Table 4 on page 19 respectively save to file value Redirects the output to a file specified and removes all encrypted information The ...

Page 29: ...ize of 1024 KB and the percentage of free space on the PCMCIA that can be used for the log file 90 config bootconfig logfile 200 1024 90 Although the transfer criteria parameters are stored in the boot config file you can change them at any time without rebooting the system Changes made to these parameters take effect immediately Table 7 Transfer criteria for log transfer config bootconfig logfile...

Page 30: ...host to which the log file needs to be transferred You can configure only a reachable remote host filename filename Replace filename with the file name of the file stored in the remote host If not configured the current log file name is the default If this option is set the previously transferred log file is overwritten on the remote server Note Nortel recommends that you not set this option info ...

Page 31: ...ansferFile 1 info Sub Context Current Context RemoteIPAddress 10 10 42 1 File Name 39d00005 000 If the IP address you are attempting to configure is not reachable the following message is displayed Destination IP address not reachable Could not configure Logging system messages to the PCMCIA To begin logging system messages on the PCMCIA use the following CLI command config log logToPCMCIA true Th...

Page 32: ...sage is returned Logging to PCMCIA STOPPED Warning Before removing the PCMCIA from your master CPU you must use the config log logToPCCard false command to stop logging Failure to do so can corrupt the file system on the PCMCIA and cause your log file to be permanently lost ...

Page 33: ...playing logs by file name category severity and CPU 33 Defining transfer criteria for the log file 35 Configuring the remote host address and file name for log transfer 36 Logging system messages to the PCMCIA 37 Ending the logging of system messages on the PCMCIA 37 Table 9 Display log information by file name category severity and CPU Sheet 1 of 2 show logging file followed by tail Displays the ...

Page 34: ...tegory value severity value CPU value Filters and lists the logs individually or combined according to category severity and the CPU that generated it Valid categories severities and CPUs are listed in Table 2 on page 18 Table 4 on page 19 and Table 3 on page 18 respectively save to file value Redirects the output to a file specified and removes all encrypted information The tail option is not sup...

Page 35: ...the PCMCIA that can be used for the log file 90 Passport 8310 5 config bootconfig logfile 200 1024 90 Although the transfer criteria parameters are stored in the boot config file you can change them at any time without rebooting the system Changes made to these parameters take effect immediately Table 10 Define transfer criteria for log transfer bootconfig logfile followed by minsize Minimum size ...

Page 36: ...remote host address and file name for log transfer logging transferFile id followed by id Specifies an ID for the remote TFTP FTP host The range is 1 10 add IP ipaddr Adds the IP address of the host to which the log file needs to be transferred You can configure only a reachable remote host filename filename Replace filename with the file name of the file stored in the remote host If not configure...

Page 37: ...he Global Config mode logging logToPCMCIA The following message is returned Logging to PCMCIA STARTED Ending the logging of system messages on the PCMCIA To discontinue logging system messages on the PCMCIA use the following NNCLI command from the Global Config mode no logging logToPCMCIA The following message is returned Logging to PCMCIA STOPPED Warning Before removing the PCMCIA from your maste...

Page 38: ...38 Chapter 3 Setting up SMP logs using the NNCLI 316806 C ...

Page 39: ...lue failed Severity FATAL for CP Card ERROR for IO Card Description The string provides the message that results in failure during the chassis initialization Synopsis N A Action System initialization failed for some reason Please reboot and try again If the problem persists try it with a different set of cards Message value failed for value Severity FATAL for CP Card ERROR for IO Card Description ...

Page 40: ... aborted Severity ERROR Description Software state machine error Synopsis A software error occurred TACACS client should be operable If proceeds contact technical support Action N A Message AAAP_inner_authenticate_user tried to begin without aborting or completing previous authentication Severity ERROR Description Software state machine error Synopsis A software error occurred TACACS client should...

Page 41: ...eds must restart switch Action N A Message AAAP_inner_delete_user failed to delete from hash Severity ERROR Description Cannot free memory Synopsis If proceeds must restart the switch Action N A Message AAAP_inner_delete_user user entry does not exist Severity ERROR Description Attempted to delete nonexistent entry Synopsis A software error occurred TACACS client should be operable If proceeds con...

Page 42: ...ation no data received Severity ERROR Description Empty tacacs packet was received from server Synopsis Retry authentication If proceeds use another TACACS server Action N A Message AAAP_tacacs_authentication_indication unknown REPLY status xyz Severity ERROR Description Unknown packet was received from specific server Synopsis An unsupported packet was received for server Make sure server and cli...

Page 43: ... operable If proceeds contact technical support Action N A Message AAAP_tacacs_task_message_handler failed to open pipe Severity ERROR Description Cannot open TACACS task message pipe TACACS client application will not be operable Synopsis Must restart switch if need to use TACACS Action N A Message AAAP_tacacs_task_message_handler failure on select xyz Severity ERROR Description TACACS task socke...

Page 44: ...rt Try a delete create for the ACG from the port Check dump using aclDumpAclTbl or aclDumpAceList Message Acg Reference Count is value cannot be decremented for Acl Id value Severity ERROR Description The filter module s table management keeps dependency between the ACL and ACG in order to allow prevent ACL modification or deletion Synopsis N A Action Check the dump using aclDumpAclTbl Delete all ...

Page 45: ...ot be cleared for this port Synopsis N A Action Try removing or enabling filters on the port Message Acl Reference Count is value cannot be decremented for Act Id value acl type value Severity ERROR Description Filter module s table management keeps dependency between ACL and ACT to allow or prevent ACT modification or deletion Synopsis N A Action Check the dump using aclDumpActTbl Delete all the ...

Page 46: ...ty ERROR Description The template associated with the ACL does not have the fields configured for rules in the ACL A missing or incomplete consistency check or corruption could cause this Synopsis N A Action Try removing or enabling filters on the port Try to delete or create the ACG from the port Check dump using aclDumpAclTbl or aclDumpAceList Message aclHwBuildPceParamBlock AclEntry s AclType i...

Page 47: ... equal Synopsis N A Action Try to minimize the operators If that does not help remove some ACEs from the ACLs Message aclHwBuildPceParamBlock Profile is corrupted of Match fields exceeding limit per Pce value Severity WARNING Description The hardware cannot support more than 16 bytes for each ACL type A missing or incomplete consistency check or corruption can cause this Synopsis N A Action Try re...

Page 48: ...t Try a delete or create for the ACT If ACT entry cannot be deleted try a reboot Check dump using aclDumpActTbl Message aclHwBuildProfileParamBlock ActEntry s size value is corrupted invalid Severity WARNING Description The size of the ACT entry is determined by the number of fields selected for each ACL type Synopsis N A Action Try removing or enabling filters on the port Try a delete or create f...

Page 49: ...precedence value Synopsis N A Action Ensure QoS map tables are correct Try removing or enabling filters on the port Try a delete or create for the ACG from the port Check remarking configuration Dump using aclDumpAclTbl or aclDumpAceList Message aclHwInit Create Action FAIL with gt status value Severity ERROR Description During filter initialization some hardware resources are required A default a...

Page 50: ...Action Reduce the running configuration or reboot Message aclNhopTblAdd malloc SIZE value FAIL Severity ERROR Description This message indicates the system is low on resources Synopsis N A Action Reduce the running configuration or reboot Message ActProfileIdMap unexpected NumIf count for ActId value ProfileId value Severity WARNING Description The map table for the template in the application and...

Page 51: ...d count of 2048 Synopsis N A Action N A Message Allow Mac Address table is full Can t learn Mac value Severity ERROR Description This message is generated when the learned MAC entries have exceeded the Max MAC allowed count of 2048 Synopsis N A Action N A Message alwMacAddrAgeoutAutolearn can t take semaphore Severity ERROR Description This message is generated when the system cannot obtain the al...

Page 52: ...rt team if the problem persists Message ArpReqGen arpaddUnres failed for ip Severity ERROR Description This message is generated when the system cannot add to the software ARP unresolved table Synopsis N A Action N A Message ArpRspProc Out of memory Severity ERROR Description This message is generated when the system could not allocate memory for a temporary ARP entry to be added in the ARP table ...

Page 53: ...ssport 8300 is being looked up Synopsis An unknown attribute exists in the received RADIUS packet or sent packet Action Verify that the sent and received RADIUS packets contain known attributes B Messages Message bind failed Severity ERROR Description This message specifies that a socket cannot be bound for the bootp daemon Synopsis N A Action Reboot the switch and contact the customer support tea...

Page 54: ...rver Severity INFO Description This message indicates that an 802 1X Backend Authentication State Machine received an Access Reject message from the RADIUS server Synopsis The RADIUS server sent an Access Reject message for the user on the specified port Action No action is necessary Message Bkend state of Port Recd Reject from server Severity INFO Description This message is generated when 8021x ...

Page 55: ...eived an EAP request from the RADIUS server Synopsis The RADIUS server sent the EAP Request packet for the user on the specified port Action No action is necessary Message Blocked unauthorized nncli access Severity WARNING Description This message indicates that unauthorized NNCLI access has been blocked Synopsis N A Action N A Message Blocked unauthorized nncli enable access Severity INFO Descrip...

Page 56: ...two CPUs perhaps a bootp module version mismatch Synopsis N A Action N A Message bootpSyncNotify malloc failed Severity FATAL Description This message indicates the system has run out of memory Synopsis N A Action Reboot the switch and contact the customer support team if the problem persists C Messages Message Cannot add an ARP entry to a non existing port Severity INFO Description This message i...

Page 57: ...persists Message Cannot allocate announce gt nexthop tbl link list object Severity ERROR Description This message indicates that memory cannot be allocated for the list used by the software next hop table Synopsis N A Action Contact the customer support team if the problem persists Message Cannot allocate filter index object Severity ERROR Description This is a fatal error message indicating the s...

Page 58: ...mory size Message cannot allocate id stack object for Udp PortFwd tbl Severity FATAL Description This message is generated when allocation and initialization of the stack with a given stack size fails Synopsis Dynamic memory allocation failed Action Close all CLI sessions to free up memory Message Cannot Allocate Memory for SNMP EngineId String Severity ERROR Description This message is generated ...

Page 59: ...annot bind BpduVlanId value to stg value err value Severity ERROR Description The binding of the Spanning Tree Group STG to the BPDU VLAN failed in hardware during STG creation Synopsis N A Action Reboot the switch and contact the customer support team if the problem persists Message Cannot bind Vlan value to stg value err value Severity ERROR Description The binding of the STG to the BPDU VLAN fa...

Page 60: ...adius snmp accounting Radius Snmp acoounting not enabled Severity ERROR Description This message indicates the software resource for handling accounting messages cannot be acquired Synopsis Software resource error Action Contact customer support Message Cannot create TACACS client maximum users reached Severity ERROR Description Software state machine error Synopsis A software error occurred TACAC...

Page 61: ...op entry but finds the pointer to the next hop entry is NULL Synopsis N A Action Contact the customer service team if the problem persists Message Cannot update nexthop tbl entry Severity ERROR Description When trying to update the software next hop entry it was discovered that the pointer to the next hop entry is NULL Synopsis N A Action Contact the customer support team if the problem persists M...

Page 62: ...ard gtXbarSetUcRoute failed value Severity ERROR Description This message indicatest the set XBAR unicast table failed Synopsis N A Action Contact the customer support team if the problem persists Message Chassis type cannot be determined Severity INFO Description The chassis type cannot be determined because the value read from the backplane SEEPROM is bad or the Passport 8300 card is inserted in...

Page 63: ...io Synopsis N A Action N A Message chProcHelloFromProc NPAL_SetDevMac failed for slot value Severity ERROR Description This message indicates a hardware write failed to set the device MAC Synopsis N A Action Try re inserting the card Message chRxHelloFromCOP problem making port value present on slot value Severity ERROR Description This message indicates the port present failed for a certain port ...

Page 64: ...sists Message Connection not found for connection Id value Severity ERROR Description IPC connection between the CP card and I O card cannot be found in software database Synopsis N A Action This is caused by the IPC connection setup or a corruption of the software data structures Message Consistency check failed for Bootp table syncing RED_BOOTP_INFO Severity ERROR Description This message indica...

Page 65: ...t hop entry Severity ERROR Description Memory cannot be allocated for the new software next hop entry Synopsis N A Action Contact the customer support team if the problem persists Message Could not create xlrclip for nncli Severity ERROR Description This message specifies the Passport 8300 is unable to create xlrclip for the NNCLI Synopsis N A Action Reboot the switch and contact customer support ...

Page 66: ...n and try again Message Could not enable the hw mirroring Entry id Severity WARNING Description This message specifies that a mirroring hardware table entry cannot be added because of an incorrect ID or the lack of an OS resource Synopsis N A Action Verify the correct command parameters in the documentation and try again Message Could not find the Ip Rec forIndex Severity ERROR Description This me...

Page 67: ...Hook ifAddrSet failed Severity ERROR Description This message is generated when the registration of the CP interface with vxWorks has failed Any communication with the vxWorks IP stack will also fail Synopsis N A Action Reboot the switch and contact the customer support team if the problem persists Message cppAddDefaultRouteHook ifFlagChange failed Severity ERROR Description This message is genera...

Page 68: ...r process a received packet This system is not able to perform receive or transmit functions Synopsis N A Action N A Message cppGetFBuf bdInUse value bdGptr value bdGptr value Severity ERROR Description This message is generated when the buffer that has been allocated by the system is already is in use It either means there has been an error during the cleanup or some other software issue has aris...

Page 69: ... Severity WARNING Description This message is generated when some mismatch has occurred in terms of receiving a packet or when software information regarding the port VLAN and driver hardware information is out of sync Synopsis N A Action N A Message cppProcAuMsgBody STG Vlan for MLT not found Mac mac VlanId id MltId mltid Severity WARNING Description This message is generated when the MLT is not ...

Page 70: ...essage is generated when port does not seem to be member of the expected VLAN This indicates that the software information regarding the port VLAN and driver hardware information is out of sync Synopsis N A Action N A Message cppProcAuMsgBody Port Corrupted Port portnum Severity ERROR Description This message is generated when some inconsistencies are seen in the given address update message Synop...

Page 71: ...s Message cppPutFBuf Trying to put a free BD Severity ERROR Description This message is generated when FBUF has already been freed or the FBUF chain is corrupted Synopsis N A Action N A Message cppSchedule is invoked not from tMainTask Severity FATAL Description This message indicates that according to the software design this function is being incorrectly invoked It should only be called by tMain...

Page 72: ...nging up an operation For example during the system start up the physical port representation does not match the expected value Synopsis N A Action N A Message cppTxFrameBody can t take semaphore Severity FATAL Description This message is generated when the system could not obtain the semaphore needed to transmit packet Synopsis N A Action Reboot the switch and contact the customer support team if...

Page 73: ... is hotstandby Severity ERROR or INFO B360 Description This is an informational message indicating that the CPU is the standby CPU Synopsis N A Action N A Message Creation of temporary vlan failed for loopback Severity WARNING Description This message indicates that the creation of the temporary VLAN failed for loopback Synopsis N A Action Contact the customer support team if the problem persists ...

Page 74: ... mode and the specified next hop became available unavailable However the filter could not be updated in hardware Synopsis N A Action Check the ARP and hardware next hop tables Message detected loop 1 timer value TRYING TO LINK A TIMER THAT ALREADY EXISTS Severity ERROR Description This message is generated when the system tries to link a timer that already exists Synopsis Linking a timer that alr...

Page 75: ...t found Severity WARNING Description This message indicates that the DLD file is not found Synopsis N A Action Copy the DLD file to the flash Message dmaStartupLoopback Can t send frame seq value len value Severity ERROR Description This message identifies a cppTxFrame return failure when doing the loopback test Synopsis N A Action Contact the customer support team if the problem persists Message ...

Page 76: ... Action Report the problem Message EapApplyVlanAndPri Unable to set Qos priority for port Severity ERROR Description This message indicates that the system encountered an error while it tried to apply the QOS priority returned by the RADIUS server to the 802 1X authorized port Synopsis System encountered error or invalid QOS priority value returned by RADIUS server Action Verify that the QOS prior...

Page 77: ...Report the problem Message EapProcessPktFromSupp malloc failed Severity ERROR Description This message indicates that the system is out of memory while executing the software Synopsis System is out of memory Action Report the problem Message EapProcessPktFromSupp malloc failed Severity ERROR Description This message is generated when the system is out of memory while executing the software Synopsi...

Page 78: ...ommand parameters in the documentation and try again Message errmsg msgcode Severity ERROR Description This message lists the error code when bootp cannot obtain the file name Synopsis N A Action Ensure that the file is on the flash Message Error Fail STG consistency check Severity ERROR Description This message is generated when an STG consistency check fails Synopsis The fields in the STG table ...

Page 79: ...t not spawned Severity ERROR Description This message indicates the system is unable to create a task to handle RADIUS accounting requests Synopsis Software resource error Action Contact customer support for further troubleshooting Message Error in deleting task radSnmpAcct Severity ERROR Description This message indicates the system is unable to delete the task created to handle RADIUS accounting...

Page 80: ...default template cannot be created during filter module initialization Synopsis N A Action Try a manual configuration or reboot the switch Message Error port port is locked n n Severity ERROR Description This message indicates that a VCT test cannot be run on a port that is locked Synopsis N A Action Unlock the port and run the test Message ERROR sysI2cWriteRepRead Failed Severity WARNING Descript...

Page 81: ...ed to assign IP address to mgmt VLAN Severity ERROR Description This message is generated when assigning an IP address to the management VLAN fails during the system initialization pre configuration process Synopsis Cannot assign IP address Action Contact Customer Support for further troubleshooting Message Failed to connect TCP socket to server xyz port xyz errno xyz Severity ERROR Description Fa...

Page 82: ... Failed to create semaphore for rcTacacsGlobalGrpGet Severity ERROR Description Cannot create a semaphore for sending configuration messages to TACACS task System resources might be low Synopsis If this error proceeds need to restart the switch Action N A Message Failed to create semaphore for rcTacacsServerTblConsistencyCheck Severity ERROR Description Cannot create a semaphore for sending config...

Page 83: ...opsis Cannot create STG Action Contact customer support for further troubleshooting Message Failed to find a unused IP address Severity ERROR Description This message is generated when an attempt to obtain an unused IP address fails Synopsis Search failed Action Contact customer support for further troubleshooting Message FAILED To Initialize Xbar on slot value Severity ERROR Description This mess...

Page 84: ... Message file file function function line line bitnum bitnum Software license violation message Severity WARNING Description This message specifies a software license violation There is no license to execute this command Synopsis N A Action Contact the customer support team Message file already present in the PCMCIA Severity INFO Description This message is generated when PCAP tries to save captur...

Page 85: ...an incorrect ID or the lack of an OS resource Synopsis N A Action Verify the correct command parameters in the documentation and try again Message Forward next hop is available but bind FAIL with status value Severity ERROR Description This message indicates that ACE with redirect mode and reachable next hop is not able to forward to the next hop because the filter and next hop cannot be bound tog...

Page 86: ...ing to PCMCIA stopped Severity INFO Description This message indicates that the free space in PCMCIA is less than the configured value for SNP Synopsis N A Action N A Message Freeup MLT and re insert card Severity INFO Description This message provides a possible solution for PreConfigTask Slot value NO pre configured Synopsis N A Action N A G Messages Message gcntDeleteEgressCntrSet Failed status...

Page 87: ...essage gcosGetTc2UserPrio Failed status value Severity ERROR Description This message indicates a driver programming error Specifically an attempt to obtain a class to 802 1p map failed Synopsis N A Action Contact the customer support team if the problem persists Message gcosGetUserPrio2Dp Failed status value Severity ERROR Description This message indicates a driver programming error Specifically...

Page 88: ...s Message gcosSetTc2UserPrio Failed status value Severity ERROR Description This message indicates a driver programming error Specifically an attempt to set a class to 802 1p map failed Synopsis N A Action Contact the customer support team if the problem persists Message gcosSetUserPrio2Dp Failed status value Severity ERROR Description This message indicates a driver programming error Specifically...

Page 89: ... received RADIUS packet or sent packet Action Verify that the sent and received RADIUS packet contains known attributes Message get_DevIdStart_from_Slot Wrong Arg Slot value Severity WARNING Description This message indicates that a wrong slot number has been passed to the function Synopsis N A Action N A Message get_PPPort_For_FrontPort WRONG Arg cardType value frontPort value Severity FATAL Desc...

Page 90: ...cmBindTrafficCondToAction Failed status value Severity ERROR Description This message specifies a driver programming error Specifically an attempt to bind a policy to a filter failed Synopsis N A Action Contact the customer support team if the problem persists Message gtcmCntEn Failed status value Severity ERROR Description This message identifies a driver programming error Specifically an attempt...

Page 91: ... persists Message gtcmPolicingEn Failed status value Severity ERROR Description This message identifies a driver programming error Specifically an attempt to enable disable policing globally failed Synopsis N A Action Contact the customer support team if the problem persists Message gtcmSetTcDefaultDscp Failed status value Severity ERROR Description This message identifies a driver programming err...

Page 92: ...for stats purpose failed Synopsis N A Action Contact the customer support team if the problem persists Message gtN8300TapiCleanRemDevsmcGroup failed Severity ERROR Description This message indicates that a cleanup of multicast information during a hot removal failed Synopsis N A Action N A Message gtN8300TapiCleanRemDevsmirror failed Severity ERROR Description This message indicates that a cleanup...

Page 93: ...lue Severity ERROR Description This message identifies a driver programming error Specifically an attempt to obtain the Tx queue buffer size failed Synopsis N A Action Contact the customer support team if the problem persists Message gtTxPortBindPortToDropProfileSet Failed status value Severity ERROR Description This message identifies a driver programming error Specifically an attempt to bind a d...

Page 94: ...cNumber Failed status value Severity ERROR Description This message identifies a driver programming error Specifically an attempt to obtain the port buffer size failed Synopsis N A Action Contact the customer support team if the problem persists Message gtTxPortMaxDescNumber Failed status value Severity ERROR Description This message identifies a driver programming error Specifically an attempt to...

Page 95: ...sts Message gtTxPortQShaperEnable Failed status value Severity ERROR Description This message identifies a driver programming error Specifically an attempt to enable disable the Tx queue shaper failed Synopsis N A Action Contact the customer support team if the problem persists Message gtTxPortQTxEnable Failed status value Severity ERROR Description This message identifies a driver programming err...

Page 96: ...ies a failure in the software next hop table initialization process Synopsis N A Action Reboot the switch and contact the customer support team if the problem persists Message Head pointer passed as NULL for adding an entry to SNMP Sessions LinkedList Severity ERROR Description This message identifies a software error Synopsis Software error Action Contact customer support for assistance Message H...

Page 97: ...rsists Message Hot Insert packetDevListTxDemoRevA failed for slot value Severity ERROR Description This message indicates that the configuration of a particular device port failed Synopsis N A Action Reboot the switch and contact the customer support team if the problem persists Message Hot Insert sysDevListEnableTraffic failed for slot value Severity ERROR Description This message identifies a pr...

Page 98: ...e system for the given device Synopsis N A Action Reboot the switch and contact the customer support team if the problem persists Message Hot removal failed for device value Severity ERROR Description This message indicates that a hot removal of a given device for a particular slot failed Synopsis N A Action N A Message Hot removal of slot value xbar failed Severity ERROR Description This message ...

Page 99: ...rns NULL Severity ERROR Description This message is generated if no IP record exists The IfIndex may be out of range or there is no IP record for the IfIndex Synopsis Cannot obtain the IP record for the IfIndex Action Contact customer support for further troubleshooting Message If Index Count is value cannot be decremented for Acg Id value Severity ERROR Description This message indicates a filter...

Page 100: ...use the memory allocation for the source group pair failed due to low DRAM memory Synopsis Allocation of source group pair failed Action Contact customer support for further troubleshooting Message igmpCreateSrcRec unable to allocate IGMP_SRC Severity ERROR Description This message is generated when trying to allocate memory for the IGMP source group and the system finds that it is unable to do so...

Page 101: ...le to allocate memory for a tSGBlock Synopsis Cannot allocate memory dynamically Action Close all CLI sessions to free up memory Message igmpL2Send cannot send frame Severity ERROR Description This message is generated when an attempt to send out control packets fails Synopsis N A Action If message does not stop then cppTxFrame may have failed Message igmpPresteraSessionIsActive ipmGetMatrixCounte...

Page 102: ...ystem logs including any memory dumps switch configuration and network topology Message igmpTurnAroundFrame cannot send frame Severity ERROR Description This message indicates that the control packet could not be sent out Synopsis N A Action N A Message igmpUpdUnsolRec Unsol rec for port value should have been deleted by now Severity ERROR Description This message is generated if an unsolicited re...

Page 103: ...E DIMM controller module has started Synopsis N A Action N A Message indexAdd failed adding Severity ERROR Description This message indicates that an error occurred when adding a policy entry in which the entry exists Synopsis N A Action N A Message Insertion of card failed for Slot value Severity WARNING Description This message indicates the card insertion process was unsuccessful Synopsis N A A...

Page 104: ...r example if you enable or disable IGMP for the circuit using an invalid VLAN then this error message occurs Synopsis The VLAN interface being used is invalid Action Provide a valid VLAN ID Check the instructions in the VLAN configuration command If this error persists then contact customer support for further information Message Invalid Port value Severity ERROR Description This message indicates...

Page 105: ... This message indicates that the connection between the CP and I O cards timed out Synopsis N A Action Hot remove and hot insert the I O card Message IpCircEvent Unable to find IpRec for IfIndex Severity FATAL Description This message is generated when the circuit I O channel is in an alive state and system tries to read the memory location to an existing IP record Synopsis Cannot read the memory ...

Page 106: ...ription This message is generated if an attempt to load the ARP entry into the static ARP table fails Synopsis Cannot load a static ARP record Action The ARP table may be corrupted or the system is unable to allocate memory Message ipForward pP2IpBd NULL Severity ERROR Description This message is generated when the frame desc buffer passed is NULL Synopsis System Error Action Contact customer supp...

Page 107: ...dex failed for IfIndex Severity ERROR Description This message is generated if there is no VLAN associated with the interface index Synopsis Wrong interface index Action Contact customer support for further troubleshooting Message ipPktOut ipCircFromId failed for cid Severity ERROR Description This message is generated when the circuit pointer for a specific circuit ID is NULL Synopsis Memory migh...

Page 108: ...o allocate memory for the IP reassembly table Synopsis Cannot allocate memory dynamically Action Close all CLI sessions to free up memory Contact customer support if problem persists K Messages Message Keepalive expired for value connection with Id value to Slot value Severity ERROR Description This message indicates the connection between the CP and I O card timed out Synopsis N A Action Hot remo...

Page 109: ...d when doing loopback test Synopsis N A Action Contact the customer support team if the problem persists Message Link Down value Port is a trunk port Severity WARNING Description This message specifies the link down status for a trunk port Synopsis N A Action N A Message Link Down value Port is an access port Severity ERROR Description This message specifies the link down status for a VLAN access ...

Page 110: ...e exceeds the configured maximum log file size Synopsis N A Action N A Message Logging to PCMCIA stopped Severity INFO Description This message indicates that SMP logging to the PCMCIA has stopped Synopsis N A Action N A Message logSendFatalLog fail to malloc Severity FATAL Description This message specifies a memory allocation failure Synopsis N A Action Reboot the switch and contact the customer...

Page 111: ...the switch and contact the customer support team if the problem persists Message malloc of message parameter failed Severity ERROR Description This message indicates that memory allocation has failed Synopsis N A Action Reboot the switch and contact the customer support team if the problem persists Message Matching TCP UDP and other L4 fields is not configured Setting ipfragments option to any for...

Page 112: ... INFO Description More then 8 users are trying to login simultaneously to the switch using TACACS authentication Synopsis Try to authenticate again later Action N A Message Maximum number of SNMP sessions are already running Access Denied Severity ERROR Description This message indicates that the number of SNMP connections has exceeded the maximum limit Synopsis No new SNMP connection can be spawn...

Page 113: ...omer support team if the problem persists Message mcosSetCosByTcDp Failed status value Severity ERROR Description This message identifies a driver programming error In this case an attempt to set the class to 802 1p policed map failed Synopsis N A Action Contact the customer support team if the problem persists Message Message New Mac Old Mac Port being shut down Severity WARNING Description This ...

Page 114: ...p accounting message for snmp accounting Severity ERROR Description This specifies that a RADIUS accounting STOP message was not sent due to a software error Synopsis Because of unstable conditions in the software a RADIUS message is not sent Action If the problem persists contact customer support Message Mirroring Disable FAILED for Entry id Severity WARNING Description When a mirroring port is d...

Page 115: ... the problem persists Message mltLinkUp Add port to h w failed for MLT Id value Mlt Port value Severity ERROR Description This message indicates that on link up of an MLT port the hardware update failed Synopsis N A Action The switch may be usable but further MLT operations can fail Nortel Networks recommends that you reboot the switch and contact the customer support team if the problem persists ...

Page 116: ...on N A Message nnclip init failed Severity ERROR Description This message indicates the Passport 8300 was unable to initialize NNCLIP Synopsis N A Action Reboot the switch and contact customer support if the problem persists Message No card Type for Slot value Severity WARNING or ERROR Description This message indicates that card type information is not available Synopsis N A Action Re insert or r...

Page 117: ... a port Message Non Eap client with Mac on Port is not authnticated by Radius Server Severity INFO Description This message is generated when the radius server rejects the non EAP client s authentication request Synopsis Non EAP client rejected access Action No action necessary Message Non Eap host with Mac on Port is authenticated Severity INFO Description This message is generated when the radiu...

Page 118: ...the default route to special hardware next hops without specifying the ARP IP equals 0 Synopsis N A Action N A Message NPAL_AddArp ipv4CreateIpInterface failed for ip addr status value Severity WARNING Description This message indicates that an attempt to create the IP interface in hardware for the local ARP failed Synopsis N A Action Contact the customer support team if the problem persists Messa...

Page 119: ...ersists Message NPAL_AddIpRouteToDelBulkEntry failed adding UcPrefix prefix prefixLen value status value Severity WARNING Description Failed to add a unicast prefix entry in hardware Synopsis N A Action Contact the customer support team if the problem persists Message NPAL_CheckNextHopDelList failed deleting UcnextHop nextId status value Severity WARNING Description Failed to delete a next hop ent...

Page 120: ...o create the next hop entry in hardware failed Synopsis N A Action Contact the customer support team if the problem persists Message NPAL_CreateSingleInlif failed enabling Uc routing lifIfIndex value status value Severity INFO Description You need to enable routing for each port on the Passport 8300 This message indicates a failure in hardware when enabling IP routing for that interface Synopsis N...

Page 121: ... the ARP entry in hardware failed Synopsis N A Action Contact the customer support team if the problem persists Message NPAL_DeleteIpRoute delete route entry ip addr value next hop ip addr status value failed Severity WARNING Description This message indicates that an attempt to delete the route entry in hardware failed Synopsis N A Action Contact the customer support team if the problem persists ...

Page 122: ...tomer support team if the problem persists Message NPAL_ProcCreateIpBulkListL Adding bulk prefix failed status value Severity WARNING Description Failed to add bulk unicast prefix entries in hardware Synopsis N A Action Contact the customer support team if the problem persists Message NPAL_ProcDeIIpBulkList Delbulk prefix failed status value Severity WARNING Description Failed to delete bulk unica...

Page 123: ...NG Description This message indicates an attempt to override the route entry with new information in hardware failed Synopsis N A Action Contact the customer support team if the problem persists Message NPAL_SetDefaultIpRoute Failed to add prefix NHId value status value Severity WARNING Description This message indicates an attempt to set the default route to either CPU or DROP in hardware failed ...

Page 124: ...er Can t create interval timer Severity FATAL Description Memory allocation failed Synopsis Memory problem Try factory defaulting the box then use it Action N A Message ntpCreateKey Can t allocate Key Entry Severity FATAL Description Memory allocation failed Synopsis Memory problem Try factory defaulting the box then use it Action N A Message ntpCreateServer Can t allocate Server Entry Severity FA...

Page 125: ... Severity ERROR Description The select function returned a negative value Synopsis N A Action N A Message ntpInitIo can t allocate recvElement Severity ERROR Description Memory allocation failed Synopsis Memory problem Try factory defaulting the box then use it Action N A Message ntpInitIo can t allocate recvElement Severity ERROR Description Memory allocation failed Synopsis Memory problem Try fa...

Page 126: ...ity ERROR Description HA syncing NTP server configuration to secondary CPU failed Synopsis Try using the same releases on both the boxes Else contact customer support Action N A Message ntpSendPkt unable to forward UDP packet Severity ERROR Description The sendto function returned a sentLength value 1 Synopsis N A Action N A Message ntpStart Can t create mutex semaphore Severity FATAL Description ...

Page 127: ...This message is generated when the length of the IP frame is more than the maximum allowed length of the frame buffer size Synopsis Length of the IP frame is too long Action Contact customer support for further troubleshooting Message Operator type value is not supported will be treated as mask Severity INFO Description The operators supported for match fields are Equal greater than or equal less ...

Page 128: ... Messages Message p2LargeFbufInit Can t allocate memory Severity FATAL Description This message specifies that memory could not be allocated for FBUF which is used to either transmit a packet or process large received packets This means the system will be unable to perform receive or transmit functions Synopsis N A Action Reboot the switch and contact the customer support team if the problem persi...

Page 129: ... indicates that the specified ACG required more than 128 filters in the hardware This may result from an attempt to use rules with conditional matching like greater less range not equal Synopsis N A Action Try to minimize the operators If that does not hel remove some ACEs from the ACLs Message PCMCIA is removed Logging resumes on DRAM Severity ERROR Description This message indicates that the PCM...

Page 130: ...n This message indicates an invalid card type has been detected Synopsis N A Action N A Message PoE backup power failure detected Severity ERROR Description This message indicates that a power supply failure has been detected The remaining PoE power may still able to support current PoE operation Synopsis N A Action Replace the bad power supply or continue to operate without backup power support M...

Page 131: ...escription This message indicates a backup power supply has been detected and is ready to supply POE power when a power supply failure occurs Synopsis N A Action N A Message PoE is down Severity INFO Description This message indicates PoE card power was turned off Synopsis N A Action N A Message PoE is up and running Severity INFO Description This message specifies that PoE starts operation Synops...

Page 132: ...ned Synopsis N A Action N A Message poeAppDownloadConfiguration malloc failed Severity INFO Description This message indicates the system is out of memory space for a configuration download Synopsis N A Action N A Message poeAppDownloadImage PoE IPC communication error Severity INFO Description This message indicates that communication between CP and I O modules failed Synopsis N A Action N A Mess...

Page 133: ...PoE controller communication ERROR PoE is disabled Severity ERROR Description This message indicates that PoE controller initialization and communication failed Synopsis N A Action Reset the PoE card using admin disable and then re enable the card Message poeTask PoE local DB init ERROR PoE is disabled Severity ERROR Description This message indicates that PoE local configuration database initiali...

Page 134: ...then re enable the card Message poeTask PSE power error detected PoE is disabled Severity ERROR Description This message identifies a PoE power 48V error Synopsis N A Action Reset the PoE card using admin disable and then re enable the card Message Policy Prefix table not init Severity ERROR Description This message indicates the policy prefix table has not been initialized Synopsis N A Action N A...

Page 135: ... Message Port authenticating Severity INFO Description This message is generated when an 8021x controlled port enters the authenticating state of Authenticator PAE State Machine Synopsis Port entered the authenticating state of Authenticator PAE State Machine Action No action necessary Message Port connecting Severity INFO Description This message indicates that an 802 1X controlled port entered t...

Page 136: ... forced unauthorized Severity INFO Description This message indicates that an 802 1X controlled port has entered the forced unauthorized state of the Authenticator PAE State Machine Synopsis Port entered the forced unauthorized state of the Authenticator PAE State Machine Action No action is necessary Message Port forced unauthorized Severity INFO Description This message is generated when an 8021...

Page 137: ... N A Message Port portnum PoE power is On Severity INFO Description This message indicates that port PoE power was turned on Synopsis N A Action N A Message portDisableMirrorByPort_8300 Wrong Mode mode Severity WARNING Description This message indicates that when disabling the mirroring port the mode parameter is an incorrect value Synopsis N A Action Verify the correct command parameters in the d...

Page 138: ... A Action N A Message portEnableFlowControl_8300 gprtPortFlowControlEnable Failed for port value Error value Severity WARNING Description This message indicates that a hardware write failed for port flow control Synopsis N A Action N A Message portEnableFlowControl_8300 gtPortXoffLimitSet Failed for port value Error value Severity INFO Description This message indicates that a hardware write faile...

Page 139: ... again Message portEnableMirrorByPort_8300 gmirrSetTxAnalyzerPort port failed Severity WARNING Description This message indicates the system is unable to configure a Tx analyzer port in hardware Synopsis N A Action Verify the correct command parameters in documentation and try again Message portEnableMirrorByPort_8300 gmirrSetTxPort port failed Severity WARNING Description This message indicates t...

Page 140: ... failed Severity FATAL Description This message indicates that memory cannot be allocated Synopsis N A Action Reboot the switch and contact the customer support team if the problem persists Message portSendLinkInfoToCP trMsgAlloc failed Severity FATAL Description This message indicates that memory cannot be allocated Synopsis N A Action Reboot the switch and contact the customer support team if th...

Page 141: ...Synopsis N A Action Perform the test again Message portVctDoTest Could not start the test in the WA gtStatus not OK value Severity ERROR Description This message indicates that the VCT test could not be performed Synopsis N A Action Perform the test again Message portVctDoTest Could not start the test gtStatus no OK value Severity ERROR Description This message indicates the VCT test could not be ...

Page 142: ...rform the test again Message portVctDoTest Could not write back 0xa into Reg29 Severity ERROR Description This message indicates that the information could not be written into the register for the VCT test Synopsis N A Action Perform the test again Message portVctDoTest invalid portnum port Severity ERROR Description This message indicates that the specified port number is not correct Synopsis N A...

Page 143: ...sage ppeGetPortMacStats coreGetMacCounter GT_BAD_CRC port value failed Severity WARNING Description This message indicates that the MAC counter cannot be read Synopsis N A Action Contact the customer support team if the problem persists Message ppeGetPortMacStats coreGetMacCounter GT_BRDC_PKTS_RCV port value failed Severity WARNING Description This message indicates that the MAC counter cannot be ...

Page 144: ...s Message ppeGetPortMacStats coreGetMacCounter GT_FC_SENT port value failed Severity WARNING Description This message indicates that the MAC counter cannot be read Synopsis N A Action Contact the customer support team if the problem persists Message ppeGetPortMacStats coreGetMacCounter GT_FRAGMENTS_PKTS port value failed Severity WARNING Description This message indicates that the MAC counter cann...

Page 145: ...e problem persists Message ppeGetPortMacStats coreGetMacCounter GT_GOOD_PKTS_SENT port value failed Severity WARNING Description This message indicates that the MAC counter cannot be read Synopsis N A Action Contact the customer support team if the problem persists Message ppeGetPortMacStats coreGetMacCounter GT_JABBER_PKTS port value failed Severity WARNING Description This message indicates that...

Page 146: ...sts Message ppeGetPortMacStats coreGetMacCounter GT_MC_PKTS_RCV port value failed Severity WARNING Description This message indicates that the MAC counter cannot be read Synopsis N A Action Contact the customer support team if the problem persists Message ppeGetPortMacStats coreGetMacCounter GT_MC_PKTS_SENT port value failed Severity WARNING Description This message indicates that the MAC counter ...

Page 147: ...problem persists Message ppeGetPortMacStats coreGetMacCounter GT_PKTS_256TO511_OCTETS port value failed Severity WARNING Description This message indicates that the MAC counter cannot be read Synopsis N A Action Contact the customer support team if the problem persists Message ppeGetPortMacStats coreGetMacCounter GT_PKTS_512TO1023_OCTETS port value failed Severity WARNING Description This message ...

Page 148: ...etPortMacStats coreGetMacCounter RegNum value port value failed Severity WARNING Description This message indicates that the MAC counter cannot be read Synopsis N A Action Contact the customer support team if the problem persists Message ppeGetPortMacStats coreGetMacCounter GT_GOOD_OCTETS_RCV port value failed Severity WARNING Description This message indicates that the MAC counter cannot be read ...

Page 149: ...ts Message ppePhyInit coreWrite to Reg 0x18 FAILED Slot value ppPort value retVal value Severity WARNING Description This message indicates that an attempt to write to a port physical register failed Synopsis N A Action Contact the customer support team if the problem persists Message ppePhyInit coreWrite to Reg 0x19 FAILED Slot value ppPort value retVal value Severity WARNING Description This mes...

Page 150: ...n disable re enable the card and then restart the image upgrade process again Message ppePoLDownloadImage image upgrade stopped Severity INFO Description This message indicates that image upgrading was stopped per instructions from the CP Synopsis N A Action N A Message ppePoLDownloadImage invalid argument Severity ERROR Description This message identifies an invalid argument in the image download...

Page 151: ... for an image download Synopsis N A Action Reset the PoE card using admin disable re enable the card and restart the image upgrade process again Message ppePoLFwUpgradeTask image programming failed Severity ERROR Description This message indicates that an image upgrade failed Synopsis N A Action Reset PoE card using admin disable re enable the card and restart the image upgrade process again Messa...

Page 152: ...is message is generated when bootp requests a preconfig task to run the preconfig Synopsis N A Action N A Message PreconfigTask card inserted request Severity INFO Description This message is generated when a card is inserted from a slot in non hidden mode Synopsis N A Action N A Message PreconfigTask card removed request Severity INFO Description This message is generated when a card is removed f...

Page 153: ...on Free up MLT and re insert the card Message PreconfigTask waiting for request Severity INFO Description This message is generated when a task is waiting for a request to come in non hidden mode Synopsis N A Action N A Message ProcPendingRefresh ipaddr type value Severity ERROR Description This message is generated if the LSA type is not a hashed type Synopsis This is an internal error specifying...

Page 154: ...bug report Message qosHwGetPortLineRate unexpected card type Severity ERROR Description This message identifies an application programming error Specifically an invalid card type is present Synopsis N A Action File a bug report Message qosHwGetTxQueueDefaultSize port not present Severity ERROR Description This message identifies an application programming error Specifically the port is not present...

Page 155: ...nction Synopsis N A Action File a bug report Message qosInitPolicedMapClassTo8021pTbl of class not in range Severity ERROR Description This message identifies an application programming error Specifically a traffic class parameter is out of range when passed to the function Synopsis N A Action File a bug report Message qosInitPolicedMapDscpToCosTbl unexpected CL level Severity ERROR Description Th...

Page 156: ...eport Message qosPolicyIdxTblFind index tbl not init Severity ERROR Description This message identifies an application programming error Specifically the policy index table is not initialized Synopsis N A Action File a bug report Message qosPolicyIdxTblFindNext index tbl not init Severity FATAL Description This message identifies an application programming error Specifically the policy index table...

Page 157: ... the switch is out of memory Synopsis N A Action Reboot the switch and contact the customer support team if the problem persists Message qosShowConfigMapInfo Out of Memory Severity ERROR Description This message identifies a driver programming error Specifically the switch is out of buffering in show config buffer Synopsis N A Action Contact the customer support team if the problem persists R Mess...

Page 158: ...Message rad_deQPendingRequest cannot find the request for seq_no num Severity ERROR Description This message indicates that a matching request to the sequence ID in the RADIUS response packet cannot be found Synopsis A list of sequence numbers used in the RADIUS request packet is maintained by the device An incoming RADIUS response must match a corresponding request Action If problem persists cont...

Page 159: ...essage rad_NewRequest no radius server configured Severity INFO Description This message indicates that no RADIUS server has been configured Synopsis N A Action Configure at least one RADIUS server Message rad_newSocket cannot bind UDP socket to port num Severity ERROR Description This message indicates that an attempt to bind to the specified UDP port failed Synopsis UDP port specified is already...

Page 160: ...er Action Verify that the RADIUS server is functioning correctly If the problem persists contact customer support Message rad_receiveResponse recvfrom failed num Severity ERROR Description This message indicates that the switch is unable to receive data on the UDP socket Synopsis Software error Action Contact customer support Message rad_Request failed to allocate memory Severity ERROR Description...

Page 161: ... the problem persists contact customer support Message rad_writeLog invalid message size num Severity ERROR Description This message indicates that the IGAP accounting log message size is invalid Synopsis Software error Action If the problem persists contact customer support Message radAcctBuildStopInterimValuePair failed to allocate memory Severity ERROR Description This message indicates that th...

Page 162: ...rt Severity ERROR Description This message indicates that an attempt to bind to the specified UDP port failed Synopsis UDP port specified is already in use Action Ensure that no other UDP service is configured on the same port If problem persists contact customer support Message radAcctSendToServer can t send data on UDP socket Severity ERROR Description This message indicates that the switch is u...

Page 163: ...ion If the problem persists contact customer support Message radAcctSendToServer socket select error Severity ERROR Description This message identifies a software error Synopsis Software error Action If the problem persists contact customer support Message radAcctSnmpInterim failed to allocate memory Severity ERROR Description This message indicatest that the system is out of memory Synopsis Insuf...

Page 164: ... memory Severity ERROR Description This message indicates that the system is out of memory Synopsis Insufficient memory Action If the problem persists contact customer support Message radAddEtherHooks Cannot add Input hook Severity ERROR Description This message indicates that the switch is unable to initialize the software to capture login session statistics for use in RADIUS accounting Synopsis ...

Page 165: ... t lock mutex Severity ERROR Description This message is generated when the system could not obtain the semaphore Synopsis N A Action Reboot the switch and contact the Customer Service team if the problem persists Message radCreateServer Can t allocate Server Entry Severity FATAL Description This message indicates that the switch is unable to create a RADIUS server due to memory not being availabl...

Page 166: ... software resource Synopsis Software error Action Contact customer support Message radInsertVp FATAL value pair Severity ERROR Description This message indicates that the system is out of memory Synopsis Insufficient memory Action If the problem persists contact customer support Message RADIUS authentication failed at addr msg Severity INFO Description This message indicates that RADIUS authentica...

Page 167: ...ription This message indicates that the switch is unable to acquire a software resource Synopsis Software error Action Contact customer support Message radLock can t lock mutex Severity ERROR Description This message indicates that the switch is unable to acquire a software resource Synopsis Software error Action Contact customer support Message radMalloc Can t allocate memory Severity ERROR Descr...

Page 168: ...opsis Insufficient memory Action If the problem persists contact customer support Message rcBridgePP8300FilterTblSet indexAdd failed Severity ERROR Description This message indicates that adding a MAC filter failed Synopsis N A Action N A Message rcBridgePP8300FilterTblSet malloc failed Severity ERROR Description This message indicates that memory allocation failed Synopsis System might be out of ...

Page 169: ...Synopsis N A Action N A Message rcDiagVctTblSetBody semGive failed Severity ERROR Description This message indicates the process of obtaining the VCT semaphore failed Synopsis N A Action Perform the test again Message rcDumpIgmp rcIpGetIf returns NULL Severity ERROR Description This message is generated when the search for the IP interface returns NULL Synopsis Interface is not identified Action T...

Page 170: ... ipaddr mask mask cid cid Severity ERROR Description This message indicates that an attempt to add the route entry in hardware failed Synopsis N A Action N A Message rcIpAddRoute Arp pointer is NULL for route Severity FATAL Description This message indicates that while adding an IP route the ARP pointer is found to be NULL This is a Fatal error Synopsis APR pointer to the route is NULL Action Cont...

Page 171: ...alid or null route entry is created in the CLI for adding an IP route Synopsis Invalid route entry for adding IP route Action Provide a valid route entry in the CLI Message rcIpAddrTblConsistencyCheck unable to allocate an IpRec for IfIndex value Severity ERROR Description This message is generated if the IP record is not a valid entry It occurs while performing the table consistency check Synopsi...

Page 172: ...port for further troubleshooting Message rcIpAddrTblSet unknown row status value Severity ERROR Description This message is generated if an invalid row status is encountered Synopsis Invalid row status encountered Action This is an internal error Contact customer support for further troubleshooting Message rcIpAddrTblSet vlanGetMcastGroupId failed for Vlan value IfIndex value Severity ERROR Descri...

Page 173: ...tion This message indicates that an existing ARP entry was discovered while trying to add the static ARP entry with the same IP address Synopsis N A Action Contact the customer support team if the problem persists Message rcIpAddStaticRoute arpaddUnres returns NULL Severity FATAL Description This message is generated if system is not able to locate an entry in the unresolved table Synopsis Search ...

Page 174: ...me failed Severity ERROR Description This message is generated when there is a failure while forwarding a bootP Replay packet frame through the specified port The CPU transmit queue may be full the CPU frame buffer may be used up or there may be another problem Synopsis A frame cannot be transmitted Action More troubleshooting is required Message rcIpConfDhcpTbIGet invalid get option Severity ERRO...

Page 175: ...ynopsis Addition of an IP address failed Action Contact customer service and have the following information available for further analysis system logs including any memory dumps switch configuration and network topology Message rcIpConfigureCid ipCircCreate failed for s on IfIndex Severity ERROR Description This message is generated if the creation of an IP circuit failed Synopsis Failure to creat...

Page 176: ...sage rcIpDeleteStaticArp unable to find an IpRec for IfIndex Severity ERROR Description This message is generated when the delete sequence is initiated for an ARP entry and the search returns NULL Synopsis Unable to find the IP record for the provided index Action This is an internal error Contact customer support for further troubleshooting Message rcIpDeleteStaticArp unable to find Static Arp Re...

Page 177: ...Severity ERROR Description This message indicates failure of memory allocation Synopsis Cannot allocate memory dynamically Action Close all CLI sessions to free the memory Message rcIpGetIcmpInMsgs m2IcmpGroupInfoGet failed Severity ERROR Description This message is generated if the ICMP group information fetching operation failed while receiving the message Synopsis ICMP group information fetchin...

Page 178: ...scription This message is generated if the ICMP group information fetching operation failed while sending out the repetition echoes message Synopsis ICMP group information fetching operation failed Action No action required contact Customer Support for further troubleshooting Message rcIpGetOutEchos m2IcmpGroupInfoGet failed Severity ERROR Description This message is generated if the ICMP group in...

Page 179: ...age is generated when the allocation of a static ARP record fails due to a memory allocation problem Synopsis Memory allocation for the static ARP entry failed Action Contact customer support for further troubleshooting Message rcIpLock Can t take semaphore rcIpRouteLockSemId Severity ERROR Description This message is generated when an attempt to acquire this semaphore fails Synopsis Getting a sem...

Page 180: ...enerated if the system is unable to add the ARP entry to the table Synopsis Addition of the ARP entry is unsuccessful Action Enter valid IP and next hop Message rcIpModifyNextHop replaceIpRoute failed with value for route ipaddr mask mask NextHop ipaddr Severity ERROR Description This message is generated when an attempt to change the route with the new next hop failed in hardware Synopsis N A Act...

Page 181: ...analysis system logs including any memory dumps switch configuration and network topology Message rcIpProcessFrame pP2IpBd NULL after call to iprx Severity ERROR Description This message is generated if the pointer to buffer for sending the IP packet is not freed after a call to the IP receiver Synopsis Buffer not released Action Contact customer service for further troubleshooting Message rcIpRem...

Page 182: ...eate the two next hop entries in hardware with one pointing to the CPU and the other to drop Synopsis N A Action Reboot the switch and contact the customer service team if the problem persists Message rcIpStart Can t create mutual exclusion semaphore rcIpRouteLockSemId Severity FATAL Description This message is generated when an attempt to create a semaphore used to control re entry to the routing...

Page 183: ...IpRoute failed with value ipaddr mask ipaddr nh ipaddr Severity ERROR Description This message is generated if adding an IP route fails while trying to add all supernet addresses Synopsis Unable to add IP route entry Action Contact customer support for further troubleshooting Message rcIpSuperNetReplaceRoute rarReplaceIpRoute failed with value for route ipaddr mask mask NextHop ipaddr Severity ERR...

Page 184: ... and have the following information available for further analysis system logs including any memory dumps switch configuration and network topology Message rcIpVlanSetIpAddress chGetMacAddrVlan failed for IfIndex d nNo mac address available Severity WARNING Description This message is generated if the available pool of MAC Addresses is exhausted Synopsis Unable to assign Mac Address for a VLAN Act...

Page 185: ...ion Contact customer service and have the following information available for further analysis system logs including any memory dumps switch configuration and network topology Message rcIpVlanUp ifAddrSet failed for IfIndex value cid value Severity FATAL Description This message is generated when setting the interface address fails Synopsis Unable to set the interface address Action Contact custom...

Page 186: ...en the system is unable to acquire a software resource Synopsis Software error Action Contact customer service Message rcRadiusServerTblSet can t take semaphore Severity ERROR Description This message is generated when the system is unable to acquire a software resource Synopsis Software error Action Contact customer service Message Received unknown BOOTP op code Severity ERROR Description This me...

Page 187: ...age resetting card Severity ERROR Description This message is generated when a card is being reset due to the loss of the IPC connection Synopsis N A Action Reboot the switch and contact the customer service team if the problem persists Message Resetting config flag Severity INFO Description This message specifies that resetting the config flag is taking place Synopsis N A Action N A Message RMON ...

Page 188: ...figuration file Action Reload RMON related configuration Message RTC and system clock difference is more than 5 seconds Problem fixed Severity WARNING Description This message is generated when the RTC and system clock difference is more than 5 seconds Synopsis N A Action N A Message Rx unsupported arguments xyz Severity ERROR Description Unsupported packet was received from specific server Synops...

Page 189: ...uccessfully in the slave CPU Synopsis N A Action N A Message Secondary CPU resetting Severity INFO Description This message is generated when the standby CPU is going to reset shortly Synopsis N A Action N A Message Select failed Severity WARNING Description This message is generated when select function call fails Synopsis N A Action Contact customer service for further troubleshooting Message se...

Page 190: ...rated when the system cannot enable XBAR interrupt Synopsis N A Action Contact the customer service team if the problem persists Message Slot value Vlan value Rel_Port_Id value Severity INFO Description This message specifies the slot VLAN and release port information for a previous log message Synopsis N A Action N A Message Slot value image download Severity WARNING Description This message is g...

Page 191: ...n the PoE card power is administratively disabled Synopsis N A Action N A Message Slot value PoE power admin enabled Severity INFO Description This message is generated when the PoE card power is administratively enabled Synopsis N A Action N A Message Slot value PoE power allocated Severity INFO Description This message is generated when PoE card power is allocated Synopsis N A Action N A Message...

Page 192: ...s message is generated when the PoE card consumes less power than the threshold set after exceeding it Synopsis N A Action N A Message Slot value msg Severity INFO Description This message is generated when the system receives boot time information from a different slot Synopsis N A Action N A Message Slot value cardPN is not programmed Severity ERROR Description This message is generated when the...

Page 193: ...ted and cannot be corrected Synopsis N A Action Re insert or replace the card Message Slot d card not init yet Severity ERROR Description This message is generated when card hardware has not yet been fully initialized by the chassis Synopsis Card not initialized Action Contact customer support for further troubleshooting Message Slot value Current State value Severity INFO Description This message...

Page 194: ...create taskId Severity ERROR Description This message is generated when the system fails to create the semaphore Synopsis N A Action Reboot the switch and contact the customer service team if the problem persists Message syncTaskAdd taskVarAdd value failed Severity ERROR Description This message is generated when the system fails to add a task variable Synopsis N A Action Reboot the switch and con...

Page 195: ...ilable Synopsis Cannot add new entry in ARP table Action Delete unwanted ARP entries from the table Message System clock faster than real time clock Problem fixed Severity ERROR Description This message is generated when the system clock is faster than a real time clock Synopsis N A Action N A Message System out of memory Severity FATAL Description This message is generated when the system is out ...

Page 196: ... Action N A Message TACACS authentication succeeded Severity INFO Description TACACS authentication succeeded Synopsis TACACS authentication succeeded Action N A Message TACACSG_authenticate_user failed to send CONTINUE Severity ERROR Description Software state machine error Synopsis A software error occurred TACACS client should be operable If proceeds contact technical support Action N A Message...

Page 197: ...able If proceeds contact technical support Action N A Message TACACSG_authorize_user session not finished Severity ERROR Description Software state machine error Synopsis A software error occurred TACACS client should be operable If proceeds contact technical support Action N A Message TACACSG_authorize_user user not found Severity ERROR Description Software state machine error Synopsis A software...

Page 198: ...h Action N A Message TACACSG_delete_user failed to delete user from hash Severity ERROR Description Software error failed to delete user info from hash table Synopsis A software error occurred TACACS client should be operable If proceeds restart switch Action N A Message TACACSG_reset_user user not found Severity ERROR Description Software state mechine error Synopsis A software error occurred TAC...

Page 199: ... Message TACACSP_tcp_create_con failed to set setsockopt SO_REUSEADDR Severity ERROR Description Cannot configure socket for authenticating with TACACS Synopsis If the problem persists must restart switch Action N A Message tacacsStart failed to init TACACS Severity ERROR Description Cannot launch TACACS application Synopsis Serious problem TACACS will never be operable Action N A Message tapiBind...

Page 200: ... A Action Contact the customer service team if the problem persists Message tapiUpdateTc Policy Id value doesn t exist Severity ERROR Description This message is generated when there is an application programming error Specifically the policy with the specified ID cannot be found Synopsis N A Action File a bug report Message tcLibInit failed Severity INFO Description This message is generated when...

Page 201: ...ter the card is online Message The username and the password for standard users are set to default value It is highly recommended you change the password once the switch boots up Severity ERROR Description This message is generated when a warning message indicates it is unable to open the engboot file which store the number of SNMP engines booted Synopsis N A Action N A Message This vlan is also t...

Page 202: ...sists Message traceStart malloc failed Severity FATAL Description This message is generated when the system runs out of memory Synopsis N A Action Reboot the switch and contact the customer service team if the problem persists Message trBmErrorHandler resetting slot value Severity ERROR Description This message is generated when there are buffer management errors on a given slot and the card is be...

Page 203: ...ge trChMsgProc invalid appModCmd value Severity WARNING Description This message is generated when an invalid IPC message is received Synopsis N A Action N A Message trChMsgProc Null message ptr received Severity INFO Description This message is generated when an invalid IPC message is received Synopsis N A Action N A Message trCopGo malloc of message parameter failed Severity ERROR Description Th...

Page 204: ... Action N A Message trReportBmErrors trMsgAlloc failed Severity ERROR Description This message is generated when the malloc failed Synopsis N A Action Reboot the switch and contact the customer service team if the problem persists Message trSetCopStatusLed malloc of message parameter failed Severity ERROR Description This message is generated when the malloc failed Synopsis N A Action Reboot the s...

Page 205: ...Message trXbarUpdateMsgSend failed to send msg Severity INFO Description This message is generated when the system fails to send a message to the I O cards about crossbar insertion removal Synopsis N A Action Re insert or replace the card Message trXbarUpdateMsgSend malloc of message parameter failed Severity FATAL Description This message is generated when the system fails to send a message to th...

Page 206: ...Severity WARNING Description This message is generated when the system is unable to open the engboot file which stores the number of the booted SNMP engine Synopsis N A Action N A Message unable to create profile semaphore Severity ERROR Description This message is generated when the system is unable to create binary semaphore Synopsis N A Action Reboot the switch and contact the customer service ...

Page 207: ... the port should have been assigned to VLAN returned by RADIUS server when it got 8021x authenticated Synopsis System error Action Report the problem Message Unable to use any TACACS server for authentication Severity INFO Description TACACS authentication is enabled but either no server is configured or no server accessible or no server with not valid responses Synopsis Check servers configuratio...

Page 208: ...ved xyz Severity ERROR Description Unsupported packet was received from specific server Synopsis An unsupported packet was received for server Cannot use this specific server for authentication purposes Action N A Message Unsupported TACACS RESPONSE status xyz received xyz Severity ERROR Description Unsupported packet was received from specific server Synopsis An unsupported packet was received fo...

Page 209: ...s User session is terminated Action No action necessary Message User on Port is disconnected Severity INFO Description This message is generated when an 8021x authorized user logs out Synopsis User session is terminated Action No action necessary Message user UserName connected from IP Addr via rlogin Severity INFO Description This message is logged when a user rlogins to the switch Synopsis A use...

Page 210: ...onnects to the switch through the console port Action N A Message user connected via modem port Severity INFO Description This message is logged when a user connects to the switch through the modem port Synopsis A user connects to the switch through the modem port Action N A Message UTAL_LookupProtocolId gbrgClassperPortSearchProtocolEntry failed Severity ERROR Description This message is generate...

Page 211: ...T test failed Synopsis N A Action Perform the test again Message verify_ospf_packet auth failure ipa Severity ERROR Description This message indicates that the IP address is not authenticated because the key in the packet does not match the key in the OSPF area Synopsis IP address is not authenticated Action Enter a valid key for authentication Message VLAN returned by RADIUS server for port does ...

Page 212: ...tempts to move the 802 1X authorized MLT port to the VLAN returned by the RADIUS server Action Remove the port from MLT Message Vlan id returned from RADIUS server cannot be used for port belonging to MLT Severity INFO Description This messages is generated when the system tries to move the 8021x authorized port to VLAN returned by RADIUS server and the port belongs to a MLT Synopsis System attemp...

Page 213: ...xpected_size value given_size value n 868 sizeof tVlanTblSyncEntry Severity INFO Description This message is generated when the consistency check failed Received message size from the Master is different than expected Synopsis N A Action N A Message Vlan Table synch size from master CPU incorrect expected_size size given_size given size Severity ERROR Description This message is generated when the...

Page 214: ...Action Free up some space Message vlanDelMac msgQSend failed Severity ERROR Description This message is generated when the VLANMacMsgQid is full Synopsis N A Action Check to see if messages are dequeued Message vlanDelMacTask unknown type value masg Type Severity ERROR Description This message is generated when the VLAN Del Mac Task has received an unknown message type Synopsis N A Action Invalid ...

Page 215: ... the hardware failed Synopsis N A Action N A Message vlanGo NPAL_SetUnregisterMacFilter FAILED Severity ERROR Description This message is generated when the unregistered MAC filter command in the hardware failed Synopsis N A Action N A Message vlanMacInit Can t create mutex semaphore Severity FATAL Description This message is generated when semaphore creation failed Synopsis N A Action N A Message...

Page 216: ...ge vlanMacInit taskSpawn failed Severity FATAL Description This message is generated when the taskSpawn fails Synopsis N A Action N A Message vlanProcessFrame cannot send frame Severity ERROR Description Control packet could not be sent out Synopsis N A Action N A Message vlanRarAddMltToMgid failed for MltId value n MltId Severity ERROR Description This message is generated when adding an MLT port...

Page 217: ...age reaches a threshold of 95 Synopsis N A Action N A Message write failed to location 0x40018000 on dev value Severity WARNING Description This message is generated when the write PP register fails Synopsis N A Action Contact the customer service team if the problem persists Message write failed to location 0x40018004 on dev value Severity WARNING Description This message is generated when the wr...

Page 218: ...e problem persists Message Wrong order in received TCP chunks from xyz TACACS server Severity ERROR Description Bad packet was received from specific TACACS server Synopsis Remove this server from TACACS client configuration Action N A Message Wrong state in rcTacacsAuthenticate Severity ERROR Description Software state machine error Synopsis A software error occurred TACACS client should be opera...

Page 219: ...er support 16 L Log file defining transfer criteria with CLI 29 defining transfer criteria with NNCLI 35 displaying with CLI 27 31 displaying with NNCLI 33 merging 19 modifications 19 naming conventions 20 transfer criteria 22 transferring to a remote machine 20 Log messages categories 18 format 17 N NNCLI accessing 12 returning to CLI 13 switching from CLI 12 NNCLI commands modes 10 P product sup...

Page 220: ...316806 C logging to PCMCIA with CLI 31 logging to PCMCIA with NNCLI 37 stop logging to PCMCIA with CLI 31 stop logging to PCMCIA with NNCLI 37 T technical publications 15 technical support 16 text conventions 14 ...

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