40
Troubleshooting
214695-B
Check the following troubleshooting items before contacting Technical Support.
Table 5
Troubleshooting
Problems
Possible Solutions
My computer cannot find the
Adapter
•
Make sure the Adapter has no physical damage.
•
Make sure the Adapter is properly inserted in the
Cardbus slot.
•
Try the Adapter in other Cardbus slots.
•
Try another Adapter in that particular Cardbus slot.
•
Check whether there are conflicts caused by other
network cards in the computer. Remove all other cards
then try this Adapter separately
.
I cannot access any network
resources from the
computer.
•
Make sure the correct software is installed.
•
Uninstall and reinstall the driver/utility (see Chapter 2
for the procedures).
•
Make sure all network devices are receiving power and
working well.
•
Check whether the SSID is set properly.
•
Check with the network administrator to see whether
the Access Point is configured properly to accept your
signal.
•
If you have trouble accessing the Internet, make sure to
check with the network administrator for further
instructions.
