Nortel 1140E, User Manual

Page: 33 / 48

Supervisor features
33
Using Interflow
Use the
Interflow
feature to redirect calls when the backlog or wait time
exceeds a pre-defined threshold.
To use Interflow:
Using Night Service
Use the
Night Service
feature to define how calls are handled outside of
business hours.
To activate Night Service:
3. Press the
Goodbye
key to end the call.
1. Press the
Interflow
key.
Note:
The Interflow LCD flashes while
the feature is active.
2. Press the
Interflow
key again to
deactivate the feature and resume
normal call flow.
1. Press the
Night Service
key.
(Goodbye)
Interflow
Interflow
NightSvc