Nortel 1002rp, Maintenance And Diagnostics

Page: 83 / 218

January 2007 Using CallPilot Manager to monitor hardware
1002rp Server Maintenance and Diagnostics 83
Running integrated diagnostics
Run diagnostic tests from the Diagnostics section on the Maintenance
screen in the following circumstances:
„
You want to ensure that a component is operating properly after
installing or reinstalling it.
„
The CallPilot server is having trouble processing incoming calls
and you are hoping that diagnostic results can tell you why.
Problems include static, dropped calls, and cross talk (hearing
another conversation).
Before you begin
Components that have diagnostic tests available
The following table identifies the components on which you can run
diagnostics.
ATTENTION
Take the component out of service before you run the
diagnostic test. See “Starting and stopping components”
on page 79.
Component Diagnostics available? Replaceable?
Media Bus No No
MPB96 board Yes Yes
Time Switch No No
Multimedia Channels No No
Channels No No