Nortel 1002rp, Maintenance And Diagnostics

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January 2007 Using CallPilot Manager to monitor hardware
1002rp Server Maintenance and Diagnostics 71
Channel and Multimedia Monitors
The Channel Monitor shows the status of call channels. The call
channels are the connections between the server and the switch that carry
the call signals to CallPilot.
The Multimedia Monitor shows the status of multimedia channels. The
multimedia channels are the DSP ports that process the calls. They are
the voice, fax, and speech recognition channels.
Disabling call channels
If you must take the CallPilot system out of service to perform software
or hardware maintenance, Nortel recommends that you disable all call
channels first. There are two ways to disable the call channels:
„
Courtesy stop the channels (preferred method).
When you courtesy stop call channels, CallPilot waits until the
channels are no longer active before disabling them, instead of
suddenly terminating active calls.
„
Stop the channels.
When you stop channels, you suddenly disable them and terminate
all active calls.