Nortel 1001t, Installation Manual, Page: 94 / 124

2-40 Installing hardware
Quick hardware troubleshooting chart
Standard 1.0 Nortel Symposium Call Center Server May 1998
1001t Hardware Installation Guide
Quick hardware troubleshooting chart
Introduction
To perform troubleshooting on the hardware, use the following
chart. For detailed maintenance and diagnostics procedures,
refer to the Nortel Symposium Call Center 1001t Maintenance
and Diagnostics Guide.
Symptom Probable cause Check
Monitor does not come on No power to monitor • monitor power switch
turned on
• monitor power cord plugged
into AC source
• monitor connector installed
at rear of server
• server switched on
Server power indicator does
not light No power to server • server power switch turned
on
• server power cords plugged
into AC source
• breaker tripped at power bar
• breaker tripped at
customer’s AC breaker box
Hard drive indicator lights
do not come on; server does
not boot up Hard drive(s) not connected or
failed • Open front panel cover and
hard drive bay cover door;
check that hard drive(s)
firmly seated in backplane.
• If hard drive(s) failed, use
Nortel Symposium Call
Center 1001t Maintenance
and Diagnostics Guide to
replace drive and reinstall
operating system.