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Copyright © 2015 Nortek Security & Control

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2GIG-PHB1-345

PERSONAL HELP BUTTON

INSTALLATION INSTRUCTIONS

The Personal Help Button (2GIG-PHB1-345) is a miniature, water-
resistant

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, supervised transmitter designed for use with the 2GIG 

Security Panels. The transmitter ships attached to a permanent 
mounting accessory, which can be worn either on its adjustable 
lanyard with a breakaway release or on the optional wristband. 
The Personal Help Button can be programmed by installers to work 
with 2GIG Security Panels as the 

(08) 24-Hour Auxiliary Alarm

 sensor 

type and uses the equipment code: 

(0868) 2GIG Panic Button Remote

For instructions programming wireless sensors, see the 

Installation & 

Programming Guide

 for the 2GIG Security Panel. 

WARNING: 

Do NOT attempt to remove the transmitter from its 

mounting accessory or damage may result.

Figure 1

Personal Help Button

—Pendant and Wrist Mount

Box Contents

Verify that the package includes the following:

1—Personal Help Button

1—Adjustable Lanyard with Breakaway Release

1—Wristband

Figure 2

Wearable Options

Turning the Battery Supervisor ON

The Personal Help Button ships with a built-in timer that expires seven 
(7) days after its date of manufacture. After this timer expires, the 
battery supervisor will automatically turn ON after you press the 
Personal Help Button for the first time. When you release the button, 
its LED indicator flashes GREEN to indicate that the battery supervisor 
is working and active. 
Every 70 minutes, the transmitter automatically tests itself for a low 
battery. If the battery tests low, a low battery signal is sent to the 2GIG 
Security Panel and the LED indicator on the Personal Help Button. 
When the LED illuminates RED, the unit should be replaced. 

IMPORTANT: 

Because the transmitter is sealed to provide water-

resistance, the unit’s battery is not replaceable. The expected 
battery-life for the device is approximately five (5) years under 
normal operating conditions (for example, when supervision 
is enabled and the Personal Help Button is used for one five 
(5) second manual activation per week). 

Activating an Emergency Alarm with the 

Personal Help Button

Pressing the button on the transmitter sends a digitally-coded wireless 
signal to the 2GIG Security Panel’s receiver indicating an alarm 
condition. 

IMPORTANT: 

To ensure that the button sends a complete signal, 

always press and hold the transmitter button for a minimum 
of two (2) seconds.

LED INDICATORS

SPECIFICATIONS

1. Water-resistance is not tested by UL. 

Steady GREEN while button down 

Good battery

Steady RED while button down

Low battery

Flashing GREEN after button release

Battery supervision ON; good battery

Flashing RED after button release

Battery supervision ON, low battery

Wireless Signal Range

500 ft (152.4 m), open air, with 2GIG 
Wireless Security Panel

Code Outputs

Alarm; Supervisory; Low Battery

Transmitter Frequency

345.00 MHz (crystal controlled)

Unique ID Codes

Over one (1) million different code 
combinations

Supervisory Interval

70 minutes (+/- 20%)

LED Indicators

GREEN: Good Battery
RED: Low Battery (Indicates the unit must be 
replaced)

Transmitter Dimensions ( W x H x D)

1.18 x 1.42 x 0.3 in (3.0 x 3.6 x 1.0 cm)

Housing Material

ABS Plastic

Color

Grey

Operating Temperature

32° to 122° F (0° to50° C)

Water Resistance

To IPx7 rating at depth of 1M for 30 minutes

Battery

One (1) CR 2032 (not replaceable)

Regulatory Listings

ETL, FCC, IC

10006347X3-en.fm  Page 1  Tuesday, August 4, 2015  10:41 AM

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