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Copyright ©2016 Nortek Security & Control LLC

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PRINTER’S INSTRUCTIONS:

INSTR,INSTL,2GIG-WMT1-345 - P/N: 10013348 X1 - INK: BLACK - MATERIAL: 16 LB. MEAD BOND - SIZE: 8.5000” X 11.000” - TOL. +/- 0.125”- SCALE: 1-1 - FOLDING : FOLD 4 X TO FINAL SIZE 2.125” X 2.750”- FINISH WITH LOGO SHOWING - SIDE 1 OF 2

2GIG-WMT1-345

WALL-MOUNT HELP BUTTON

INSTALLATION INSTRUCTIONS

The Wall-Mount Help Button (2GIG-WMT1-345) is a battery-powered transmitter, designed 
for use with the provided panel. The transmitter is referred to as the “Help Button.” The 
panel is the “Console.” Both the Help Button and the Console together are referred to as a 
“System.”

The Help Button is a supervised transmitter designed for use with compatible 345 MHz 
receivers (security panels, PERS consoles, and Libris Smart Cradles). The unit ships with 
a mounting plate, two mounting screws, four adhesive-backed table-top “feet”, and an 
alternate red activation button printed with bold HELP text.

Figure 1. 

Help Button Features and Accessory Parts

For further information regarding testing recommendations, safety precautions, use, and 
operation of the Help Button and the Console, consult the more detailed instructions 
included with the Console and also found in the literature section of the following link:

 www.nortekcontrol.com/manual_list1.php

Help Button Mounting Options

The mounting plate snaps onto the back of the Help Button. It can be used to attach the unit 
to a wall or other mounting surface. For stationary applications, use the two screws supplied 
to affi x the mounting plate, then attach the Help Button to the plate. For table-top use, stick 
the four adhesive “feet” onto the mounting plate, then attach the Help Button to the plate.

Figure 2. 

Help Button Mounting Bracket

Box Contents

Verify that the package includes the following:

• 1 - Wall-Mount Help Button transmitter

• 1 - Alternate red button with bold HELP text

• 1 - Mounting Plate

• 2 - Mounting Screws

• 4 - Adhesive-backed Table-top Feet

Alternate Red HELP Button Installation

The Help Button’s standard aqua colored button can be exchanged for the red button printed 
with bold HELP text included with the unit. See the fi gure below for instructions.

Figure 3. 

Exchanging the Unit’s Button

OPERATION

Initial Activation of Help Button & General Use

When your Help Button arrives, you must immediately call the monitoring service provider 
that provided the Help Button to you and ask them to confi rm that the Help Button has been 
programmed and is properly transmitting.

The Help Button also comes with a Battery Supervision Feature, aimed to identify Systems 
that are not functioning, either because the battery has died, or because the Console 
connection was lost. 

To turn the Battery Supervision Feature ON, you must press 

the Help Button and hold it down for 2 seconds. When you release the Help Button, 
its LED indicator fl ashes GREEN to indicate that the Battery Supervisor Feature is 
working and the Help Button is active.

Pressing the button should also initiate a two-way voice communication through the 
Console with your monitoring services provider. If the two-way voice communication 
is not initiated when you press the button, you should call your monitoring service 
provider immediately to report the problem.

Once activated, the Help Button should be tested weekly, as further explained in the following 
Important Safety and Battery Instructions section.

You must be within range of the Console in order for the Help Button to communicate with 
the Console, for either emergency or Help Button low battery report.

The operating range of the Help Button is limited. The exact range of a System 
depends on the type of Console and other variables, such as the local radio frequency 
environment. Depending on these factors, range is expected to be approximately 300 
to 500 feet line of sight. Range can be reduced by walls and other barriers. You can 
ensure that you are in range at any time by pressing the button to test the system. 
Please refer to the instructions included with your Console and also found in the 
literature section of the following link for more information regarding the range of 
your System:

www.nortekcontrol.com/manual_list1.php

The battery contained in the Help Button is not replaceable. When the battery in the Help 
Button is low, the LED indicator on the Help Button will display RED, and it is designed to 
send a signal to the Console, which will communicate to your monitoring service provider that 
your battery is low. Your monitoring service provider should then contact you to coordinate 
delivery of a replacement Help Button. 

As a precautionary measure, in order to ensure 

that the battery does not deplete before you receive a replacement Help Button, if you 
see that the light on your Help Button is RED, you should contact your monitoring 
service provider to arrange for a replacement Help Button as soon as possible - DO 
NOT WAIT for the monitoring service provider to contact you.

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WALL-MOUNT

HELP 

B

UTTON

2

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I

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AQUA COLO

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B

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MOUNTIN

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PLATE

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LE-TOP

FEET (4)

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C

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 (

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ED

HELP 

B

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GR

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ATTE

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Y OK

R

ED = 

B

ATTE

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Y LOW

ATTACH THE WALL
MOUNT 

BR

ACKET

WITH TWO 

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C

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HOOK TOP OF HELP 

B

UTTON

ONTO THE 

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ACKET TA

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 HELP 

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EMOVE

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UTTON

P

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SS

 THE TA

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 ON

THE 

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ACKET

FOR NON-WALL MOUNT APPLICATIONS,
STICK THE FOUR ADHESIVE "FEET"
ONTO THE MOUNTING BRACKET

1

2

TWI

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IVE

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 IN

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EMOVE THE CA

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E TOP, 

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AND 

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EXCHAN

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B

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4

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LE

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