Norland Elite 437A150, Operator'S Manual

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Operator's Guide
437D140 Rev. I
Troubleshooting 16-3
Scanner Operation
Condition Action
Scanner arm motion
erratic Verify nothing is blocking the arm movement. It may be necessary to remove the table
top and check for obstructions.
Clean the dust off the back rail using a clean cloth. Oil the rail with a light machine oil
(such as 3-in-1 Oil). Do not use lubricants with a solvent or degreaser (i.e. WD40) or it
may ruin the bearings.
Scanner arm is not mov-
ing Manually push the scanner arm. If it moves freely there is no power to the scanner
motors. Verify the scanner is plugged into a live outlet.
Turn the scanner and computer off, wait 10 seconds, turn them back on, and retry.
In the Database Navigator window, select Tools > Initialize Scanner to see if the arm
will move to home position.
Turn the scanner off. While holding down the left and right arrow keys on the scanner
arm touch pad, turn the scanner back on, hold the arrow keys for approximately 1
second then release. Verify that the scanner arm will now move under the control of the
arrow buttons.
If still unsuccessful, contact Technical Support.
Will not find origin Verify that nothing is blocking the arm from moving to the extent of the left travel.
Verify that nothing is blocking the source from moving to the back.
Verify that the limit switches are properly activated.
Table 16-2: Scanner Faults