19
If the fault persists after carrying out the above checks,
contact the Customer Care Service, remembering to
specify:
A. the type of fault;
B. the appliance PNC (product number code);
C. the Ser. No. (appliance serial number).
IMPORTANT
The appliance PNC and serial number are essential
for identifying the type of appliance and date of
manufacture.
NOTE!
For detailed information about the troubleshooting
see the complete user manual in the web site.
L.2
Alarms
Alarm
number
Display message
Type of anomaly
Actions
01
TANK FILLING
Tank NOT filling
Open the tap.
Clean the water inlet filter.
Make sure drain pipe does not kink, pinch or
twist.
Check the minimum mains pressure.
Insert properly the overflow.
Rinse arm nozzles clogged.
02
BOILER HEATING
Boiler NOT heating
CALL THE SERVICE CENTRE
03
TANK HEATING
Tank NOT heating
CALL THE SERVICE CENTRE
04
TANK DRAINING
Inefficient drainage
Remove the overflow.
Make sure the pump filter is not clogged.
Remove any obstruction from the waste
outlet pipe and/or the overflow aperture.
05
BOILER FILLING
Boiler NOT filling
Open the tap.
Clean the water inlet filter.
Make sure drain pipe does not kink, pinch or
twist.
Check the minimum mains pressure.
06
BOILER PROBE
Boiler probe temperature out-
side range
CALL THE SERVICE CENTRE
07
TANK PROBE
Tank probe temperature out-
side range
CALL THE SERVICE CENTRE
08
Thermostop TIME-OUT
Thermostop time-out before
rinse
CALL THE SERVICE CENTRE
09
BOILER SAFETY SWITCH
Boiler safety thermostat
intervention
CALL THE SERVICE CENTRE
10
TANK SAFETY SWITCH
Tank safety thermostat
intervention
CALL THE SERVICE CENTRE
12
PANEL CONNECTION
No communication circuit board
CALL THE SERVICE CENTRE
13
PARAMETER ERROR!
The parameters have been
compromised
CALL THE SERVICE CENTRE
15
SERVICE WARNING
The number of cycles for main-
tenance reached
CALL THE SERVICE CENTRE