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36
Troubleshooting
Error Codes
Certain operation conditions may cause error codes to pop-up on screen. These
error codes are detailed below:
Error Code
Possible Cause
Possible Solution
COM-01
Wireless connection setup
failed. Connection may have
taken too long to open.
Attempt connection again.
If problem persists, contact
Nonin.
COM-02
Wireless connection
rejected, likely due to pairing
mismatch.
Contact Nonin.
OXI-01
SP-BLE is not sending
critical data.
Attempt connection again.
Power the device off and then on.
If problem persists, contact
Nonin.
OXI-02
SP-BLE internal error.
Power the device off and then on.
If problem persists, contact
Nonin.
OXI-03
SP-BLE gas gauge failure.
Power the device off and then on.
If problem persists, contact
Nonin.
MEM-01
Application configuration
failure.
Contact Nonin.
MEM-02
Failure during file transfer.
OTG cable may have been
bumped during file transfer.
Attempt connection again.
If problem persists, contact
Nonin.
MEM-03
Failure during file deletion.
Attempt connection again.
If problem persists, contact
Nonin.
MEM-04
Failure creating study file.
Attempt connection again.
If problem persists, contact
Nonin.