Nonin CO-Pilot H500, Operator'S Manual

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Troubleshooting
Error Codes
Certain operation conditions may cause error codes to pop-up on screen. These
error codes are detailed below:
Error Code Possible Cause Possible Solution
COM-01 Wireless connection setup
failed. Connection may have
taken too long to open. Attempt connection again.
If problem persists, contact
Nonin.
COM-02 Wireless connection
rejected, likely due to pairing
mismatch. Contact Nonin.
COM-03 Wireless connection failed
security authentication. Attempt connection again. If
problem persists, contact Nonin.
OXI-01 SP-BLE is not sending
critical data. Attempt connection again.
Power the device off and then on.
If problem persists, contact
Nonin.
OXI-02 SP-BLE internal error. Power the device off and then on.
If problem persists, contact
Nonin.
OXI-03 SP-BLE gas gauge failure. Power the device off and then on.
If problem persists, contact
Nonin.
MEM-01 Application configuration
failure. Contact Nonin.
MEM-02 Failure during file transfer.
OTG cable may have been
bumped during file transfer. Attempt connection again.
If problem persists, contact
Nonin.
MEM-03 Failure during file deletion. Attempt connection again.
If problem persists, contact
Nonin.
MEM-04 Failure creating study file. Attempt connection again.
If problem persists, contact
Nonin.